2004 BMW 525I

WHILE DRIVING MY 2004 BMW 525I, MY RIGHT HIP STARTED BURNING. FOLLOWED BY AN ODOR. WHEN I PULLED THE CAR OVER, I LOOKED TO MY RIGHT & ON THE BACK PORTION OF THE SEAT I NOTICED A BURN MARK. THE SEAT HEATER GOT SO HOT THAT IT BURNED MY BLOUSE TO THE SEAT. I SENT AN EMAIL TO BMW WHO RESPONDED THEY WOULD GET BACK TO ME AFTER ASKING ME TO SEND THEM MY VIN #, ALONG WITH PICTURES OF THE SEAT. I DID SO, AND AS OF TODAY NO ONE HAS GOTTEN IN TOUCH WITH ME. (?) AFTER PURCHASING THE CAR BRAND-NEW IN 2004 THIS SAME SITUATION HAPPENED TO THE PASSENGER SEAT IN 2005-06. THE SEAT LITERALLY CAUGHT ON FIRE WITH MY MOTHER SITTING IN IT. THE DEALERSHIP WHERE I PURCHASED THE CAR IN MASSACHUSETTS RESPECTFULLY DID THE RIGHT THING AND REPLACED IT, "IMMEDIATELY" FOR ME. ~ IT IS INCOMPREHENSIBLE, THAT A COMPANY SUCH AS "B-M-W" IS NOT ONLY NOT STANDING BEHIND THIS ONGOING ISSUE, BUT REFUSES TO GET BACK IN TOUCH WITH THE CONSUMERS TO COME TO SOME RESOLUTION OF THEIR INFERIOR & DAMAGED PRODUCT. WHICH AT SOME POINT, WILL CAUSE BODILY HARM AND POSSIBLY GIVE SOMEONE THIRD DEGREE BURNS. MAYBE IT WILL TAKE A SERIOUS INJURY OR DATELINE NBC TO RUN AN UNDERCOVER PROGRAM, BEFORE BMW MANUFACTURERS SMARTEN UP & FIX THIS UNACCEPTABLE ISSUE WITH A FEATURE WE ALL PAID EXTRA TO HAVE... THE COLD WEATHER PACKAGE. ~IN CLOSING; I WAS ONCE TOLD BY OTHER OWNERS I WOULD NEVER GO BACK TO ANY OTHER CAR ONCE I OWNED A BMW. I HONESTLY CAN SAY THIS EXPERIENCE HAS CHANGED MY OPINION OF THAT. BMW CUSTOMER SERVICE IS OUTSTANDING UNTIL THE WARRANTEES ARE GONE AND UNTIL THERE ARE NO MORE RECALLS. AT LEAST AT THE CORPORATE LEVEL. YOU HAVE A BETTER CHANCE GOING BACK INTO THE DEALERSHIP WHO WELCOMES & VALUES YOUR CONTINUED BUSINESS! WHAT A DISAPPOINTMENT FROM SUCH A HIGH END MANUFACTURER.

SINCE 2012, THE NIGHTMARES BEGIN WITH TRYING TO GET MY 525I SMOGGED, FROM WEBER BMW FRESNO UNDER A WHOOPING $500.00. EVERY TIME THE SMOG IS DUE WHICH IS EVER 2-YRS THE SERVICE ENGINE LIGHT COMES ON.... AND BMW GIVES YOU THE CODE YOU REPLACE WHAT THE CODE SAYS AND THEN GUESS WHAT THE LIGHT COMES BACK ON THEY KEEP CHARGING YOU A DIAGNOSTICS CHARGE OF $130.00 EACH TIME AND WHEN YOU GET TO $500.00 THEY NOW KNOW WHAT THE PROBLEM IS WHICH WILL COST YOU AROUND $1000.00 OR SO. BMW GAVE HIM A CODE FOR $130.00, HE MADE THE REPAIR BASED ON THEIR INFORMATION AND GUESS WHAT IT DIDN'T PASS SMOG. SO, MY MECHANIC TOOK IT BACK, SERVICE ADVISER NOT IN WHO HANDLED THE CAR THE FIRST TIME SO THEIR IS ANOTHER DIAGNOSTICS FEE OF $130.00, MY MECHANIC TELLS THEM FINE JUST SMOG IT. WELL IT'S BEEN TWO WEEKS WITH THE BMW SERVICE CENTER, THEY CLAIM TO NOT KNOW WHAT THE PROBLEM IS BUT THEY NEED AUTHORIZATION NOW FOR ADDITIONAL DIAGNOSTICS WHICH WOULD BRING THE TOTAL TO $520.00, AND YOU GUESSED IT THE CAR STILL HASN'T PASSED SMOG. I CALLED TO SPEAK TO THE SERVICE MANGER ON 2/11, FOR ASSISTANCE AND OF COURSE HE IS GOING TO LOOK INTO IT AND CALL ME BACK. MY MECHANIC SAYS HE WAS LAST INFORMED THIS SAME THING BY THE SERVICE MANAGER BUT THE SERVICE ADVISER SAID HE WOULD NEED AUTHORIZATION TO PROCEED WITH THE CHARGE OF $520.00 IN ORDER TO DO ANOTHER DIAGNOSTICS?? ...WHEN IN FACT ALL THEY DO IS RAKE UP FALSE CHARGES AND CODES BASED ON THE MILEAGE OF YOUR VEHICLE, YOU CAN FORGET THE FACT THAT YOU KEEP UP THE MAINTENANCE ON YOUR VEHICLE, IT WON'T MATTER WHEN THE TIME COMES TO GET YOUR VEHICLE SMOG BE PREPARED TO BE SCAMMED BY WEBER BMW IN FRESNO.

TL* THE CONTACT OWNS A 2004 BMW 525I. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART UNTIL AFTER REPEATED ATTEMPTS. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE COMPUTERIZED SYSTEM NEEDED TO BE REPLACED. THE VEHICLE NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

DRIVING DOWN THE ROAD AND SMELLED A BURNING SMELL. TURNED OFF THE SEAT HEATER. THE SEAT FELT VERY HOT ON MY LOWER BACK. WHEN I GOT TO WORK NOTICED THAT THE LEATHER WAS BURNED THROUGH ON THE DRIVERS LEFT SIDE. YOU CAN SEE THE EXPOSED WIRING. VERY DANGEROUS. BMW WOULD NOT REPLACE. IN SEARCHING ON LINE, I SAW THAT THIS IS A COMMON SITUATION ON THE SEAT HEATER ELEMENT.

TL* THE CONTACT OWNS A 2004 BMW 525I. WHILE DRIVING AT AN UNKNOWN SPEED, THE "PASSENGER RESTRAINT SYSTEM FAULT" MESSAGE DISPLAYED AND THE PASSENGER SIDE AIR BAG SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PASSENGER SIDE AIR AND RESTRAINT SYSTEMS WERE FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 47,000.

TL* THE CONTACT OWNS A 2004 BMW 525I. THE CONTACT STATED THAT THE SERVICE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LIGHTING WIRES WERE ZIP TIED TOGETHER AND THE CASING WAS MISSING. AS A RESULT, THE LIGHTING ASSEMBLY ON THE DRIVER AND PASSENGER SIDE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.

I OWN A 2004 BMW 525I AND THE PASSENGER SIDE AIRBAG AND SEAT BELT SIGN CAME ON FEW WEEKS BACK. THE DEALER SAYS ITS NOT COVERED BUT NHTSA SITE INDICATES IT IS COVERED ON BMW 525I 2004 VEHICLES. THIS DEALER IS ESTIMATING A $650.00 DIAGNOSTIC FEE TO SEE WHAT NEED TO BE DONE. WHAT CAN BE DONE TO GET THE PASSENGER SIDE AIR BAG SENSOR FAULT ISSUE? MY LAST OPTION IS THE JUNK YARD, AND NEVER BUY A BMW.