2010 BMW 328XI

TL* THE CONTACT OWNS A 2010 BMW 328XI. WHILE DRIVING APPROXIMATELY 25 MPH, THE SEAT BELT CHIME ON THE FRONT PASSENGER SIDE SOUNDED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THERE WAS NO PASSENGER OCCUPYING THE SEAT. AFTER THE LAST INCIDENT ON SEPTEMBER 24, 2018, THE FAILURE OCCURRED EVERY DAY. THE ONLY WAY TO STOP THE CHIME WAS BY ENGAGING THE LATCH ON THE SEAT BELT BUCKLE. THE VEHICLE WAS TAKEN TO WINSLOW BMW OF COLORADO SPRINGS (5845 N NEVADA AVENUE, COLORADO SPRINGS, CO 80918) WHERE IT WAS DIAGNOSED THAT THE SENSOR MAT ON THE FRONT PASSENGER SIDE WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

DUE TO HOT WEATHER CONDITION (>85F), IF THE CAR PARKS OUTSIDE MORE THAN 4 HOURS, THEN GO TO VEHICLE TO START VEHICLE, BOTH SEAT BELT LIGHT AND PASSENGER AIRBAG OFF LIGHT ARE ON EVEN DURING DRIVING. BUT, AFTER PARKING VEHICLE OVERNIGHT OR WEATHER BELOW 70F, THERE IS NO ISSUE AT ALL. IT SEEMS LIKE THE SENSORS TO SENSITIVE THE HOT TEMPERATURE. IT IS SAFETY CRITICAL ISSUE AND HAD TO FIND OUT IN DEALER. BMW SAID TO ME IT IS OUT OF WARRANTY. THIS IS SENSOR SPECIFICATION ISSUE WHICH IS NOT HANDLE HIGH TEMPERATURE. BMW SHOULD BE RESPONSIBLE!

TAKATA RECALL. REC'D RECALL NOTICE IN 3/2016, TALKED W/DEALER SHORTLY AFTER AND THEY SAID THEY DIDN'T HAVE THE PARTS, THEN AGAIN 6/29/2016 STILL NO PARTS, HAD SERVICE DONE IN EARLY 2017 AND ASKED AGAIN, WAS TOLD THEY EXPECT SHIPMENT IN NEXT COUPLE MONTHS--"LIKELY TAKATA BUT NOT SURE". CALLED 6/29/2017 EXPECT PARTS END OF SUMMER; BMW WILL SEND LETTER & THEN I TO CALL FOR SERVICE. LAST CALLED DEALER 8/23/2017 AND STILL NO PARTS AND NO ESTIMATE OF WHEN THEY MIGHT GET THEM, TOLD ME TO WAIT FOR LETTER FROM BMW. I THINK OF THIS POTENTIAL HAZARD EVERY TIME I DRIVE. CAN BE DISTRACTING AS I'M DRIVING AND AM PLANNING WHAT TO DO IN CASE I EXPECT DEPLOYMENT OF THE AIRBAG--HOLD UP MY ARMS OR WHAT? PLEASE HELP!

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAVE A RESTRAINT SYSTEM MALFUNCTION ALERT COMING IN END OF MAY 2014. THE DEALER SAID IT WAS THE AIRBAG IN HEADREST AND REPLACED IT. LESS THAN A MONTH THE RESTRAINT SYSTEM MALFUNCTION CAME ON AGAIN. I TOOK THE CAR THIS TIME TO MY NORMAL DEALER AND THEY COULD NOT FIND AN ISSUE. THEY RESET THE MALFUNCTION ALERT ON JULY 2 2014. THE MALFUNCTION ALERT FOR THE RESTRAINT SYSTEM RETURNED, I AGAIN TOOK THE CAR TO THE DEALER IN IRVINE THE ONE THAT RESET THE ALERT IN JULY. THIS TIME I EXPLAINED TO THEM THEY NEEDED TO FIND WHAT THE ISSUE IS. AFTER AN ENTIRE DAY THEY GAVE ME A CALL AND SAID THEY FINALLY FOUND THE ISSUE ITS IN THE WIRING HARNESS. OF COURSE THIS WILL COST ABOUT 1250.00. I WENT BACK AND FOURTH ASKING WHY WAS MY HEAD REST REPLACED A COUPLE MONTHS AGO AT CREVIER BMW 1500 AUTO MALL DR, SANTA ANA, CA 92705. THE IRVINE BMW SAID THAT CANT ANSWER THAT AND I WOULD NEED TO TAKE THE CAR BACK TO THEM. I DON'T BELIEVE NOW THAT THE HEADREST FOR THE AIR BAG NEEDED REPLACED AND THIS IS AN ONGOING ISSUE. I SPENT 450 ALREADY ON THE ISSUE IN MAY AND TODAY RETURNING BACK TO THE CREVIER DEALER. *TR