Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
110–25K
925–50K
850–75K
775–100K
13100–150K
0150K+
48 reports with mileage · 76 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 56 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
6 crash reports8 fire reports2 injury reports
What owners actually said
124 reports
16,000 miles · Oct 10, 2016
Visibility/wiper
GLASS SUNROOF EXPLODED WHILE DRIVING ON THE HIGHWAY AT ABOUT 80MPH. GLASS SHATTERED AND FELL ONTO ME (DRIVER), THE PASSENGER SEAT, CONSOLE, AND BACK SEAT. THERE WERE NO OTHER CARS AROUND ME AT THE TIME, AND THERE WAS NO DEBRIS ON THE ROAD. IT WAS A CLEAR DAY, ON A CLEAR ROAD. I WAS DRIVING STRAIGHT, ON A SMOOTH STRETCH OF HIGHWA…
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GLASS SUNROOF EXPLODED WHILE DRIVING ON THE HIGHWAY AT ABOUT 80MPH. GLASS SHATTERED AND FELL ONTO ME (DRIVER), THE PASSENGER SEAT, CONSOLE, AND BACK SEAT. THERE WERE NO OTHER CARS AROUND ME AT THE TIME, AND THERE WAS NO DEBRIS ON THE ROAD. IT WAS A CLEAR DAY, ON A CLEAR ROAD. I WAS DRIVING STRAIGHT, ON A SMOOTH STRETCH OF HIGHWAY, NO BUMPS ON THE ROAD, AND THE ROAD WAS CLEAR. TINY SHARD OF GLASS CAUSED A MINOR CUT ON PALM OF HAND, OTHERWISE NO INJURIES TO REPORT.
NHTSA ODI #10915088
17,000 miles · Aug 4, 2016
Fuel/propulsion System
WHILE IN MOTION ON AN INTERSTATE THE CAR SUDDENLY STARTED TO SPUTTER AND LOSE MOMENTUM. AT THE SAME TIME, A WARNING ALERTED US TO A "DRIVE TRAIN MALFUNCTION". LUCKILY, WE WERE IN THE LANE CLOSEST TO THE SIDE OF THE ROAD AND WE WERE ABLE TO LIMP OFF THE ROAD AND OUT OF TRAFFIC. THE CAR WAS TOWED TO THE NEAREST BMW DEALER IN LAS V…
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WHILE IN MOTION ON AN INTERSTATE THE CAR SUDDENLY STARTED TO SPUTTER AND LOSE MOMENTUM. AT THE SAME TIME, A WARNING ALERTED US TO A "DRIVE TRAIN MALFUNCTION". LUCKILY, WE WERE IN THE LANE CLOSEST TO THE SIDE OF THE ROAD AND WE WERE ABLE TO LIMP OFF THE ROAD AND OUT OF TRAFFIC. THE CAR WAS TOWED TO THE NEAREST BMW DEALER IN LAS VEGAS WHERE THE PROBLEM WAS DETERMINED TO BE A FAILED HIGH PRESSURE FUEL PUMP. THE CAR HAS LESS THAN 17,000 MILES. AFTER SOME RESEARCH, WE FOUND THAT BMW HAS A HISTORY OF FUEL PUMP RECALLS ALTHOUGH NONE FOR OUR MODEL YEAR. THIS INCIDENT WAS QUITE DANGEROUS CONSIDERING THE CAR SUDDENLY BEING INOPERABLE AT A HIGH RATE OF SPEED ON THE INTERSTATE. WERE WE NOT IN THE RIGHT HAND LANE, THE INCIDENT COULD HAVE BEEN DEADLY.
NHTSA ODI #10893311
17,500 miles · Jul 4, 2016
Unknown Or Other
SUNROOF EXPLODED-2015 BMW 328I SEDAN-ON FRIDAY, 6/24/16 AROUND 8:15AM, WHILE TRAVELING IN WASH, DC'S RUSH HOUR TRAFFIC AT 35-45MPH ON ROUTE 295N, A LOUD BLAST, LIKE A BOMB, SUDDENLY JOLTED MY CAR! FEARFULLY, I CONTINUED TO STEER THE CAR LOOKING FOR A SAFE PLACE TO PULL OVER, WHICH WAS APPROXIMATELY 150 FEET BEYOND A CURVE IN THE…
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SUNROOF EXPLODED-2015 BMW 328I SEDAN-ON FRIDAY, 6/24/16 AROUND 8:15AM, WHILE TRAVELING IN WASH, DC'S RUSH HOUR TRAFFIC AT 35-45MPH ON ROUTE 295N, A LOUD BLAST, LIKE A BOMB, SUDDENLY JOLTED MY CAR! FEARFULLY, I CONTINUED TO STEER THE CAR LOOKING FOR A SAFE PLACE TO PULL OVER, WHICH WAS APPROXIMATELY 150 FEET BEYOND A CURVE IN THE ROAD. I PULLED OVER, MY DAUGHTER AND I WERE OK BUT BEWILDERED WHEN WE SAW A LARGE GAPING HOLE IN THE CENTER OF MY SUNROOF! I IMMEDIATELY THOUGHT THAT WE HAD BEEN SHOT OR A LARGE OBJECT HAD HIT US. GLASS CHIPS BEGAN FALLING ON US. STILL IN SHOCK, IT TOOK ME A FEW MINUTES TO REALIZE THAT I SHOULD CLOSE THE SUNSHADE! NOT KNOWING WHAT HAPPENED, WE WERE TOO SCARED TO EXIT THE CAR, SO MY DAUGHTER CALLED 911 AND I PRESSED MY SOS BUTTON FOR ASSISTANCE. WE SIMULTANEOUSLY WERE TRYING TO EXPLAIN THE SITUATION TO THE RECEIVERS OF OUR CALLS. A DC POLICE OFFICER ARRIVED AND QUICKLY ACCESSED THE INCIDENT. HE'D WITNESSED THE SAME ON A FEW OTHER MAKES OF CARS. HE ASSURED US THAT BASED ON THE OUTWARD PROTRUSION OF THE REMAINING GLASS, THE IMPACT WAS FROM WITHIN, IT HAD EXPLODED, NOT IMPLODED. THERE WAS NO INDICATION OF A SHOT OR OBJECT OF ANY SIZE HITTING THE CAR. THERE WERE A FEW PIECES OF VARIOUS SIZED SHATTERED GLASS ON THE BACKSEAT, WHERE MY GRANDSON'S CAR SEAT CADDY WAS. THE OFFICER EVENTUALLY CONVINCED ME IT WAS SAFE TO DRIVE TO MY DEALER AND I DID SO. WHEN I ARRIVED AT THE BMW DEALER, THE SERVICE MGR. IMMEDIATELY ACKNOWLEDGED TO ME AND GATHERING COWORKERS, OF SEEING PREVIOUS SUNROOF EXPLOSIONS. HOWEVER, IN TWO FOLLOW-UP CALLS HE STATED THAT BMW WOULD NOT COVER (PAY). THE 2ND CALL, AFTER FOLLOWING UP WITH HIS MANAGER PER MY REQUEST, HE STATED THAT [IT] COULD ONLY SHATTER IF SOMETHING HIT AN EXISTING CRACK...THE SAME WITH THE PREVIOUS SUNROOFS INCIDENTS HE HAD SEEN. I DID NOT HAVE A CRACK IN MY SUNROOF PREVIOUS TO THIS INCIDENT!
NHTSA ODI #10882495
8,000 miles · Dec 15, 2015
Tires
TL* THE CONTACT OWNS A 2015 BMW 3281 EQUIPPED WITH BRIDGESTONE TURANZA EL 400 TIRES, SIZE: 205/50/R17 (NA). WHILE AT A CAR WASH, A TECHNICIAN INFORMED THE CONTACT THAT THE TREAD WAS SEPARATING FROM AN UNKNOWN TIRE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE TREAD SEPARATED. THE TIRE WAS REPLACED. THE TIRE …
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TL* THE CONTACT OWNS A 2015 BMW 3281 EQUIPPED WITH BRIDGESTONE TURANZA EL 400 TIRES, SIZE: 205/50/R17 (NA). WHILE AT A CAR WASH, A TECHNICIAN INFORMED THE CONTACT THAT THE TREAD WAS SEPARATING FROM AN UNKNOWN TIRE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE TREAD SEPARATED. THE TIRE WAS REPLACED. THE TIRE WAS ORIGINAL EQUIPMENT. IN ADDITION, WHILE FUELING THE VEHICLE, THE FRONT DRIVER SIDE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE TIRE WAS REPLACED. THE TIRE WAS ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 8,000 AND THE TIRE FAILURE MILEAGE AND DOT NUMBER WERE UNKNOWN.
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Consequence & remedy
Consequence: An electrical short increases the risk of a fire.
Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Consequence: An electrical short increases the risk of a fire.
Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Engine And Engine Cooling:cooling System:pump
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Consequence: An electrical short increases the risk of a fire.
Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.
Remedy: The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.
Consequence & remedy
Consequence: An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
Remedy: Dealers will replace the head air bags, free of charge. Owner notification letters were mailed November 4, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at CustomerRelations@bmwusa.com.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
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