2011 BMW 328I

AFTER GETTING MY CAR SERVICED AT TOM BUSH I HAD SEVERAL NEW ALERTS GO OFF FOR SENSORS GOING OUT AND ELECTRICAL ISSUES THAT RESULTED IN MORE THAN $3,000 IN REPAIRS I WAS REQUIRED TO PAY OUT OF POCKET. I CAME TO FIND OUT THESE ELEMENTS WERE CAUSED BY 2 OF THE OPEN RECALLS BECAUSE THE VEHICLE KEPT OVERHEATING AND CAUSED SENSORS ETC TO BURN OUT. I CALLED THE NUMBER PROVIDED IN DOCUMENTATION I RECEIVED AFTER REPAIRS HAD BEEN MADE AND WAS TOLD THERE WAS NO REMEDY AVAILABLE. I ASKED THE CUSTOMER SERVICE REP WHAT TO DO SINCE MY VEHICLE WAS ALREADY AFFECTED AND I HAD TO PAY OUT OF POCKET. THE REP SAID TO CONTACT THE BMW SERVICE CENTER FOR ASSISTANCE. I CALLED THE SERVICE CENTER SEVERAL TIMES AND EVEN CALLED AND LEFT VOICEMAILS FOR THE GENERAL MANAGER OF THE SERVICE CENTER ONLY TO NEVER RECEIVE A CALL BACK FROM ANYONE. THIS ORDEAL LASTED SEVERAL MONTHS AND I EVENTUALLY TRADED THE BMW IN FOR A NEW CAR BECAUSE I WAS NOT RECEIVING ANY COMMUNICATION BACK FROM BMW OR THE DEALER SERVICE CENTER AND COULD NOT AFFORD TO KEEP PAYING FOR COSTLY REPAIRS DUE TO RECALLS WITH NO REMEDIES AVAILABLE. THIS IS THE FIRST COMPLAINT I AM SUBMITTING RELATED TO MY 2011 328I BMW. THE OTHER COMPLAINT I HAVE TO FILE NEXT IS FOR THE AIRBAG RECALL WHICH ALSO CAUSED MAJOR DAMAGES TO THE VEHICLE.

MY BMW WAS PARKED AND TURNED OFF WHEN IT STARTED ON FIRE. IT WAS PARKED IN A SOCCER FIELD AT CAMP MINIKANI ON JULY 1, 2018 IN RICHFIELD, WISCONSIN. THE FIRE DEPARTMENT SAID THE FIRE WAS CAUSED IN THE BLOWER MOTOR UNDER THE DASH. BMW HAD A RECALL ON THIS CAR, AT THE TIME OF FIRE, WHICH THEY REFUSED TO FIX. I RECEIVED AN INITIAL NOTICE FROM BMW IN NOVEMBER OF 2017. AFTER RECEIVING THE NOTICE I PHONED BMW WHO SAID THEY DID NOT HAVE A SOLUTION TO THE PROBLEM AND WOULD CONTACT ME WHEN THEY DID. IN THE MEANTIME MY CAR WAS A TOTAL LOSS DUE TO THE FIRE.

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PERILLO BMW (1035 N CLARK ST, CHICAGO, IL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2001 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (BMW OF EL PASO, 6318 MONTANA AVE, EL PASO, TX 79925, (915) 778-9381) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). NEW COUNTRY BMW (1 WESTON PARK RD, HARTFORD, CT 06120, (860) 522-6134) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD PROVIDE THE PARTS FOR THE RECALL REPAIRS. THE CONTACT NOTICED A BURNING ODOR COMING THROUGH THE VENTS. THE MANUFACTURER WAS CONTACTED REGARDING PARTS AND A LOANER VEHICLE OPTION. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. - (RECALL RELATED INCIDENT) TS

WHEEL SPEED SENSORS FAIL UNDER HARD BREAKING HAPPENED 2 TIMES CAR BRAKES ABS AND ANTI SWERVE SYSTEM STOP WORKING AND BREAKING IS AFFECTED HARD PEDDLE STOPPING DISTANCE AFFECTED. BMW REPLACED THEM UNDER WARRANTEE BUT WOULD NOT REPLACE THE 2 THAT ARE WORKING UNTIL THEY FAIL. MY DAUGHTER DRIVES THIS CAR FOR SCHOOL AND IT IS A SAFETY HANSARD THAT BMW WILL NOT REPLACE. HAPPENED TWICE ONCE IN TOWN THE OTHER TIME ON HIGHWAY HAD TO TOW THE CAR TO DEALER BOTH TIMES.

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE DEALER (COMPETITION BMW OF SMITHTOWN, 599 MIDDLE COUNTRY RD, ST JAMES, NY 11780, 1-888-861-6280) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER : THIS RECALL INVOLVES AN ENGINE COMPONENT KNOWN AS THE POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER. THE PCV VALVE HEATER MAY NOT HAVE BEEN PRODUCED TO SPECIFICATIONS. OVER TIME, IT COULD DETERIORATE AND, IN RARE CASES, COULD LEAD TO OVERHEATING. SAFETY RISK: IF OVERHEATING OCCURS, THEN IN RARE CASES, THIS COULD LEAD TO MELTING OF THE PCV VALVE. IN EXTREMELY RARE CASES, THIS COULD LEAD TO A FIRE. REMEDY: THE PCV VALVE HEATER WILL BE INSPECTED AND A NEW PART WILL BE INSTALLED. IF NECESSARY, ADDITIONAL COMPONENTS WILL BE REPLACED AS DETERMINED AT THE TIME OF REPAIR. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED STERLING BMW AT 949-200-8722 (LOCATED AT 3000 WEST COAST HWY, NEWPORT BEACH, CA 92663) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.