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2000 BMW 328I

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2000 BMW 328I do not stand out strongly from the model-year median of 98.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

76 reports with mileage · 36 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports2 fire reports6 injury reports

Power Train complaints

27 reports
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124,000 miles · Jun 29, 2010
Power Train

I HAVE OWN MY 2000 328I SINCE 2000 WHEN I PURCHASED IT NEW FROM BMW OF LITTLE ROCK, ARKANSAS. ON LAST WEEK WHEN PICKING UP MY SON FROM DAYCARE I WENT TO PUT THE CAR IN REVERSE TO BACK OUT PF A PARKING SPACE AND IT IGNORED THE GEAR SHIFT TO REVERSE. I THOUGH IT WAS ME ANT PUT IT BACK IN PARK AND TRIED REVERSE AGAIN ONLY TO GET NO…

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I HAVE OWN MY 2000 328I SINCE 2000 WHEN I PURCHASED IT NEW FROM BMW OF LITTLE ROCK, ARKANSAS. ON LAST WEEK WHEN PICKING UP MY SON FROM DAYCARE I WENT TO PUT THE CAR IN REVERSE TO BACK OUT PF A PARKING SPACE AND IT IGNORED THE GEAR SHIFT TO REVERSE. I THOUGH IT WAS ME ANT PUT IT BACK IN PARK AND TRIED REVERSE AGAIN ONLY TO GET NOTHING. I PUT IT IN DRIVE AND IT WORKED, I PUT T THROUGH ALL THE OTHER GEARS AND THEY APPEAR TO WORK, BUT NOTHING IN REVERSE. I TURNED THE CAR OFF AND THEN BEGAN AGAIN FROM START UP PUT IT IN DRIVE AND DROVE A BIT AND THEN BACK TO REVERSE AND IT REVERSED. NO PROBLEMS AGAIN UNTIL A WEEK LATER AND ATTEMPTING TO BACK OUT OF THE GARAGE AND HAD THE SAME PROBLEM. NO REVERSE EXCEPT THIS TIME I CAN'T PUT IT IN DRIVE AND DRIVE FOR A BIT BECAUSE IT IS STUCK IN THE GARAGE WITH NO DISTANCE TO GO OTHER THAN BACKING OUT. I RESEARCHED THIS PROBLEM ON THE WEB AND SEE THAT THIS IS NOT A SMALL PROBLEM AND THAT SO MANY OTHERS ARE EXPERIENCING THIS SAME THING. BMW REALLY NEEDS TO BE HELD LIABLE FOR THESE DEFECTIVE TRANSMISSIONS. THEIR CUSTOMER SERVICE IS REALLY NOT "CUSTOMER SERVICE" AS THEY REALLY DO NOT DO ANYTHING ABOUT THIS PROBLEM OTHER THAN GIVE YOU A BIG FAT REPAIR ESTIMATE. PLEASE HELP !! *TR

NHTSA ODI #10340550

143,300 miles · Feb 16, 2010
Power Train

HAVE A 2000 BMW 328I. TRANSMISSION BEGAN SLIPPING A FEW WEEKS AGO. WHEN I DRIVE AT HIGHWAY SPEEDS FOR A PERIOD OF TIME, I GET TRANSMISSION INDICATOR LIGHT THAT COMES ON. AS EXPLAINED IN THE MANUAL, I STOP, TURN CAR OFF FOR 30 SECONDS THEN RESTART AND IT GOES OUT. THEN LAST WEEK AFTER DRIVING HOME, WHEN I WENT TO GARAGE TO GO BAC…

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HAVE A 2000 BMW 328I. TRANSMISSION BEGAN SLIPPING A FEW WEEKS AGO. WHEN I DRIVE AT HIGHWAY SPEEDS FOR A PERIOD OF TIME, I GET TRANSMISSION INDICATOR LIGHT THAT COMES ON. AS EXPLAINED IN THE MANUAL, I STOP, TURN CAR OFF FOR 30 SECONDS THEN RESTART AND IT GOES OUT. THEN LAST WEEK AFTER DRIVING HOME, WHEN I WENT TO GARAGE TO GO BACK OUT, THE CAR WOULDN'T GO INTO REVERSE. I PUSHED IT OUT OF GARAGE AND IT DRIVES FORWARD FINE. AFTER A MILE OR 2 I PULLED OVER AND IT WENT INTO REVERSE. NOT HAPPENING ALL OF THE TIME, IT'S HAPPENED 3 TIMES IN PAST 5 DAYS. HAVE NOT TAKEN IT IN FOR SERVICE OR ANYTHING YET. *TR

NHTSA ODI #10310926

118,713 miles · Dec 4, 2009
Power Train

NO REVERSE ON 2000 BMW 328I. WENT TO GET THE OIL CHANGED AND PUT THE CAR IN REVERSE AND LET OFF THE BRAKE THEN GAVE IT GAS TO PULL OUT AND INSTEAD ROLLED FOREWORD AND BUMPED ANOTHER VEHICLE. *TR

NHTSA ODI #10294547

930,000 miles · Aug 29, 2009
Power Train

2000 BMW 328I TRANSMISSION WON'T GO INTO REVERSE. *TR

NHTSA ODI #10282250

131,100 miles · May 10, 2009
Power Train

MY 2000 BMW 328I WILL NOT GO IN REVERSE. IT SEEMS TO BE A COMMON FLAW WITH THE BMW'S AS LISTED ON THE NOREVERSE.ORG SITE. BMW REFUSES TO RECALL THE TRANNY. NO REVERSE IS A SAFETY ISSUE. I PERSONALLY FELL DOWN TRYING TO PUSH MY CAR OUT OF A PARKING SPOT. *TR

NHTSA ODI #10268329

187,286 miles · Apr 19, 2009
Power Train

PLAIN AND SIMPLE, SOMEONE NEEDS TO LOOK INTO THIS TRANSMISSION PROBLEM THAT EVERYONE SEEMS TO BE HAVING! THOUSANDS OF PEOPLE LIKE MYSELF ARE LOSING THE REVERSE GEAR AND FACING $5000 PLUS IN REPAIRS. YOU CAN FIND WEBSITE AFTER WEBSITE AND PAGE AFTER PAGE OF PEOPLE THAT ARE FACING HARD ECONOMIC HARDSHIP AS IT IS, THEN GETTING SLAP…

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PLAIN AND SIMPLE, SOMEONE NEEDS TO LOOK INTO THIS TRANSMISSION PROBLEM THAT EVERYONE SEEMS TO BE HAVING! THOUSANDS OF PEOPLE LIKE MYSELF ARE LOSING THE REVERSE GEAR AND FACING $5000 PLUS IN REPAIRS. YOU CAN FIND WEBSITE AFTER WEBSITE AND PAGE AFTER PAGE OF PEOPLE THAT ARE FACING HARD ECONOMIC HARDSHIP AS IT IS, THEN GETTING SLAPPED IN THE FACE BY RIDICULOUS REPAIR COST FROM BMW. THIS IS AN INJUSTICE TO ALL THOSE WHO TRUSTED IN BMW TO DELIVER THE QUALITY PRODUCT THEY BOAST ABOUT! THINK OF IT THIS WAY, YOUR WIFE OR DAUGHTER IS STUCK IN A DARK PARKING LOT AND CAN'T MOVE HER CAR BECAUSE THE TRANSMISSION WON'T GO INTO REVERSE. NOW SHE HAS TO SIT AND WAIT FOR A TOW TRUCK TO COME TO HER RESCUE. NOW HERE'S THE KICKER, ITS IN A BAD LOCATION AND HER SAFETY IS THREATENED! HMM, WOULDN'T IT HAVE BEEN NICE IF SOMEONE WOULD HAVE GOTTEN OFF THEIR BUTTS AND DONE SOMETHING TO SOLVE THIS PROBLEM? THINK ABOUT IT.......THEN PASS IT ALONG TO THE PEOPLE WHO CAN HELP US INNOCENT VICTIMS!! *TR

NHTSA ODI #10266023

187,286 miles · Apr 19, 2009
Power Train

PLAIN AND SIMPLE, SOMEONE NEEDS TO LOOK INTO THIS TRANSMISSION PROBLEM THAT EVERYONE SEEMS TO BE HAVING! THOUSANDS OF PEOPLE LIKE MYSELF ARE LOSING THE REVERSE GEAR AND FACING $5000 PLUS IN REPAIRS. YOU CAN FIND WEBSITE AFTER WEBSITE AND PAGE AFTER PAGE OF PEOPLE THAT ARE FACING HARD ECONOMIC HARDSHIP AS IT IS, THEN GETTING SLAP…

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PLAIN AND SIMPLE, SOMEONE NEEDS TO LOOK INTO THIS TRANSMISSION PROBLEM THAT EVERYONE SEEMS TO BE HAVING! THOUSANDS OF PEOPLE LIKE MYSELF ARE LOSING THE REVERSE GEAR AND FACING $5000 PLUS IN REPAIRS. YOU CAN FIND WEBSITE AFTER WEBSITE AND PAGE AFTER PAGE OF PEOPLE THAT ARE FACING HARD ECONOMIC HARDSHIP AS IT IS, THEN GETTING SLAPPED IN THE FACE BY RIDICULOUS REPAIR COST FROM BMW. THIS IS AN INJUSTICE TO ALL THOSE WHO TRUSTED IN BMW TO DELIVER THE QUALITY PRODUCT THEY BOAST ABOUT! THINK OF IT THIS WAY, YOUR WIFE OR DAUGHTER IS STUCK IN A DARK PARKING LOT AND CAN'T MOVE HER CAR BECAUSE THE TRANSMISSION WON'T GO INTO REVERSE. NOW SHE HAS TO SIT AND WAIT FOR A TOW TRUCK TO COME TO HER RESCUE. NOW HERE'S THE KICKER, ITS IN A BAD LOCATION AND HER SAFETY IS THREATENED! HMM, WOULDN'T IT HAVE BEEN NICE IF SOMEONE WOULD HAVE GOTTEN OFF THEIR BUTTS AND DONE SOMETHING TO SOLVE THIS PROBLEM? THINK ABOUT IT.......THEN PASS IT ALONG TO THE PEOPLE WHO CAN HELP US INNOCENT VICTIMS!! *TR

NHTSA ODI #10266022

101,901 miles · Apr 9, 2009
Power Train

MY 2000 BMW 328I REVERSE GEAR JUST WENT OUT. WHEN I PUT IT IN REVERSE TO BACK UP THERE IS NO POWER. I REV THE ENGINE AND IT DOESN'T MOVE AT ALL. I HAD TO PUT IT IN NEUTRAL AND PUSH IT TO GET OUT OF A PARKING SPOT TODAY. I HAVE READ THOUSANDS OF PEOPLE WITH THE SAME PROBLEM WITH THE SAME YEAR OF BMW CARS. THE SOLUTION IS TO R…

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MY 2000 BMW 328I REVERSE GEAR JUST WENT OUT. WHEN I PUT IT IN REVERSE TO BACK UP THERE IS NO POWER. I REV THE ENGINE AND IT DOESN'T MOVE AT ALL. I HAD TO PUT IT IN NEUTRAL AND PUSH IT TO GET OUT OF A PARKING SPOT TODAY. I HAVE READ THOUSANDS OF PEOPLE WITH THE SAME PROBLEM WITH THE SAME YEAR OF BMW CARS. THE SOLUTION IS TO REPLACE THE TRANSMISSION WHICH RUNS 4-7 THOUSAND DOLLARS, RIDICULOUS. *TR

NHTSA ODI #10264844

132,472 miles · Mar 26, 2009
Power Train

NONE, NO ACCIDENTS. A FEW DAYS AGO MY CAR DID NOT GO INTO REVERSE IN THE MORNING AND I THOUGHT MAYBE IT WAS TO COLD OR MAYBE I PUT IT IN REVERSE TOO SOON. SO I TRIED SWITCHING THE GEAR INTO PARK OR IN DRIVE AND BACK TO REVERSE AND NOTHING. I EVEN RESTARTED THE CAR AND STILL NO REVERSE. SO I JUST SAT THERE FOR A FEW MINUTES AND T…

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NONE, NO ACCIDENTS. A FEW DAYS AGO MY CAR DID NOT GO INTO REVERSE IN THE MORNING AND I THOUGHT MAYBE IT WAS TO COLD OR MAYBE I PUT IT IN REVERSE TOO SOON. SO I TRIED SWITCHING THE GEAR INTO PARK OR IN DRIVE AND BACK TO REVERSE AND NOTHING. I EVEN RESTARTED THE CAR AND STILL NO REVERSE. SO I JUST SAT THERE FOR A FEW MINUTES AND TRIED AGAIN AND IT REVERSED VERY VERY SLOW EVEN WHEN I TAPPED THE GAS. ANYWAY, SO CAR HAD BEEN GOING INTO REVERSE FINE UNTIL THIS EVENING. I HAD MADE A MORNING TRIP AND AN AFTERNOON TRIP AND REVERSE WAS WORKING BUT THIS EVENING I GOT IN MY CAR AS USUAL AND PUT MY 00' BMW 328I INTO REVERSE AND NOTHING. I CAN'T EVEN FEEL THE GEAR SWITCHING LIKE USUAL BUT ALL OTHER GEARS ARE WORKING. I HAVE READ A LOT OF COMPLAINTS SO BMW HAS HAD TO HAVE BEEN AWARE OF THIS ISSUE FOR SOME TIME NOW CONSIDERING THAT MOST COMPLAINTS COME FROM BMW CARS THAT WERE MADE IN 99' AND UP. QUESTION IS, WHEN IS BMW GOING TO DO SOMETHING ABOUT THIS. IF IT IS A TRANSMISSION PROBLEM LIKE SO MANY OTHERS IT WOULD COSTS THE BLUE BOOK VALUE FOR MY CAR JUST TO FIX AND ITS NOT WORTH IT. MY FIRST BMW AND PROBABLY MY LAST IF "BMW" DOES NOT FIX THE PROBLEM AS THEY SHOULD! I MEAN IF MY REVERSE GOES OUT WHAT'S NEXT TO GO? I AM KIND OF AFRAID TO DRIVE NOW. *TR

NHTSA ODI #10263200

73,000 miles · Oct 19, 2008
Power Train

REVERSE DOES NOT WORK; THIS IS INTERMITTENT. IT IS NOT CONSISTENT AND THE BMW DEALER SAYS THEY HAVE NEVER SEEN THIS BEFORE AND CANNOT FIND ANYTHING WRONG WHEN RESEARCHING THIS ON THE INTERNET, I PRINTED OUT INFORMATION FROM ONE SITE AND GOT 98 PAGES OF RESULTS FROM PEOPLE HAVING THE SAME PROBLEM. *TR

NHTSA ODI #10246023

Official recalls

7

21V401000 · Air Bags:frontal:driver Side:inflator Module

May 27, 2021

BMW of North America, LLC (BMW) is recalling certain 2000-2001 BMW 3 Series (323Ci, 325Ci, 328Ci and 330Ci), 1999-2001 323i, 328i, 330i, 330xi, and 2000 323i, 328i stationwagon vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles are equipped with driver-side air bag inflators that were previously inspected, but not replaced under recall numbers 19V-851, 19V852, or 19V-853. Due to a manufacturing issue, the NADI inflator may absorb moisture, causing the inflator to explode or the air bag cushion to underinflate.

Consequence & remedy

Consequence: The inflator could explode during air bag deployment, resulting in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.

Remedy: Dealers will replace the driver-side air bag inflator with a newly designed inflator, free of charge. Owner notification letters were mailed on July 12, 2021. Owners may contact BMW customer service at 1-800-525-7417.

20V018000 · Air Bags:frontal:passenger Side:inflator Module

Jan 15, 2020

BMW of North America, LLC (BMW) is recalling certain 2000-2005 323iT, 325iT, 325xiT, 320i, 323i, 325i, 325xi, 328i, 330i and 330xi and 2000-2006 323Ci, 325Ci, 328Ci, 330Ci, M3 Coupe, 323Cic, 325Cic, 330Cic, and M3 Convertible vehicles equipped with non-desiccated frontal Takata PSAN inflators and PSPI passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: BMW will notify owners, and dealers will replace the passenger's front air bag, free of charge. The recall began February 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.

19V852000 · Air Bags:frontal:driver Side:inflator Module

Nov 26, 2019

BMW of North America, LLC (BMW) is recalling certain 1999-2000 323i and 328i and 2000 323Ci and 328Ci vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These inflators do not contain phase stabilized ammonium nitrate (PSAN) propellant. Due to a manufacturing issue, the NADI inflators may absorb moisture, causing the inflators to rupture or the air bag cushion to underinflate.

Consequence & remedy

Consequence: In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.

Remedy: BMW will mail interim notices informing owners of the safety risk on January 17, 2020. Owners will receive a second notice when the remedy becomes available. Dealers will inspect the driver air bag inflators and replace them, as necessary, free of charge. BMW mailed interim notices informing owners of the safety risk on January 17, 2020. The recall began July 27, 2020. Owners may contact BMW customer service at 1-800-525-7417.

19V853000 · Air Bags:frontal:driver Side:inflator Module

Nov 26, 2019

BMW of North America, LLC (BMW) is recalling certain 1999-2001 323i, 325i, 328i and 330i and 2000-2001 323Ci, 325Ci, 328Ci, 330Ci, 323iT, and 325iT vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles may have received a replacement driver air bag as part of a vehicle repair. Due to a manufacturing issue, the replacement NADI inflator may absorb moisture, causing the inflator to rupture or the air bag cushion to underinflate.

Consequence & remedy

Consequence: In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.

Remedy: BMW notified owners, and Dealers will replace the driver air bag inflators, free of charge. The recall began November 10, 2020. Owners may contact BMW customer service at 1-800-525-7417.

14V428000 · Air Bags

Jun 11, 2018

BMW of North America, LLC (BMW) is recalling certain model year 2000 323i sedans, coupes, convertibles, and Sports Wagons; 2000 328i sedans and coupes; 2001-2005 325i sedans, coupes, convertibles, and Sport Wagons; 2001-2005 325xi sedans and Sports Wagons; 2006 325i coupes and convertibles; 2001-2006 330i sedans, coupes, and convertibles; 2001-2005 330xi sedans; and 2001-2006 M3 coupes and convertibles to address a safety defect in the passenger side frontal air bag which may produce excessive internal pressure that could cause the air bag inflator to rupture upon deployment of the air bag.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, excessive internal pressure could cause rupturing of the inflator resulting in metal fragments striking and potentially seriously injuring the passenger seat occupant or other occupants.

Remedy: Owners are advised not to drive their vehicles until they have been repaired. BMW will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. An interim notice was mailed to owners in September 2014. A second notice was mailed when an adequate supply of parts became available, on December 1, 2014. Owners may contact BMW customer service at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.

02V223000 · Air Bags:side/window

Aug 9, 2002

ON CERTAIN 4-DOOR PASSENGER VEHICLES, THE SIDE AIR BAG SYSTEM COULD DEPLOY IN CERTAIN NON-CRASH IMPACTS, SUCH AS WHEN CONTACTING LARGE POTHOLES OR CURBS AT SUBSTANTIAL SPEEDS.

Consequence & remedy

Consequence: THIS COULD CAUSE THE SIDE AIR BAG AND HEAD PROTECTION SYSTEM TO DEPLOY WITHOUT AN ACTUAL SIDE CRASH OR IMPACT SEVERE ENOUGH TO CAUSE SIGNIFICANT VISIBLE DAMAGE TO THE VEHICLE. UNEXPECTED DEPLOYMENT OF THE SIDE AIR BAG COULD CAUSE SERIOUS INJURY IF THE OCCUPANT'S HEAD IS RESTING NEAR THE SIDE AIR BAG.

Remedy: DEALERS WILL RECALIBRATE THE CENTRAL AIR BAG CONTROL MODULE TO REDUCE THE POSSIBILITY OF SUCH A NON-CRASH DEPLOYMENT. OWNER NOTIFICATION BEGAN OCTOBER 25, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.

00V048000 · Exterior Lighting:brake Lights:switch

Feb 17, 2000

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE BRAKE LAMPS IN THESE VEHICLES ARE CONTROLLED BY A SWITCH ACTIVATED BY THE MOVEMENT OF THE BRAKE PEDAL. THIS SWITCH COULD FAIL INTERNALLY, CAUSING IT TO REMAIN EITHER IN THE "BRAKE LAMPS OFF" POSITION OR IN THE "BRAKE LAMPS ON" POSITION.

Consequence & remedy

Consequence: IF THIS HAPPENS, THE BRAKE LAMPS EITHER WILL NOT OPERATE OR WILL BE CONTINUOUSLY ILLUMINATED, REGARDLESS OF BRAKE PEDAL POSITION.

Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE EXISTING BRAKE LAMP SWITCH WITH AN IMPROVED SWITCH.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.