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2000 BMW 328CI

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 12 of 15 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Structure. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

Air Bags complaints

3 reports
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Mileage unknown · Mar 4, 2020
Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2000 BMW 328CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V853000 (AIR BAGS) AND 20V018000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A D…

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TL* TAKATA RECALL. THE CONTACT OWNS A 2000 BMW 328CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V853000 (AIR BAGS) AND 20V018000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI #11316101

Mileage unknown · Dec 16, 2014
Air Bags

2000-2006 BMW 3 SERIES. DEFECT ON FRONT PASSENGER AIR BAG. *TA THE CONSUMER STATED HE RECEIVED A SAFETY RECALL NOTICE, REGARDING THE AIR BAG, ON SEPTEMBER 23, 2014. HE STATED TOO MUCH TIME HAS GONE BY WITHOUT A REMEDY OR FURTHER INFORMATION. RECALL # 14V428000*JB

NHTSA ODI #10659573

133,000 miles · Nov 22, 2014
Air Bags

I AM NOTIFYING THE NHTSA THAT BMW HAS ADVISED ME THAT MY CAR'S PASSENGER AIRBAG NEEDS TO BE RECALLED AND REPLACED UNDER THE 14V-428 RECALL CAMPAIGN. HOWEVER, THEY ARE UNABLE TO PERFORM THIS REPAIR, THEY ESTIMATE, FOR MONTHS. I AM THUS FORCED TO RENT A CAR FOR LONG ROAD TRIPS, SUCH AS FOR THANKSGIVING AND CHRISTMAS, BECAUSE MY …

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I AM NOTIFYING THE NHTSA THAT BMW HAS ADVISED ME THAT MY CAR'S PASSENGER AIRBAG NEEDS TO BE RECALLED AND REPLACED UNDER THE 14V-428 RECALL CAMPAIGN. HOWEVER, THEY ARE UNABLE TO PERFORM THIS REPAIR, THEY ESTIMATE, FOR MONTHS. I AM THUS FORCED TO RENT A CAR FOR LONG ROAD TRIPS, SUCH AS FOR THANKSGIVING AND CHRISTMAS, BECAUSE MY FAMILY MEMBER REFUSES TO RIDE IN THE CAR. I HAVE PRESSED BMW TO PROVIDE A REPAIR OR A LOANER OR RE-IMBURSE FOR A RENTAL, AND THEY REFUSED ON ALL THREE OPTIONS. *TR

NHTSA ODI #10660240

Official recalls

4

21V401000 · Air Bags:frontal:driver Side:inflator Module

May 27, 2021

BMW of North America, LLC (BMW) is recalling certain 2000-2001 BMW 3 Series (323Ci, 325Ci, 328Ci and 330Ci), 1999-2001 323i, 328i, 330i, 330xi, and 2000 323i, 328i stationwagon vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles are equipped with driver-side air bag inflators that were previously inspected, but not replaced under recall numbers 19V-851, 19V852, or 19V-853. Due to a manufacturing issue, the NADI inflator may absorb moisture, causing the inflator to explode or the air bag cushion to underinflate.

Consequence & remedy

Consequence: The inflator could explode during air bag deployment, resulting in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.

Remedy: Dealers will replace the driver-side air bag inflator with a newly designed inflator, free of charge. Owner notification letters were mailed on July 12, 2021. Owners may contact BMW customer service at 1-800-525-7417.

20V018000 · Air Bags:frontal:passenger Side:inflator Module

Jan 15, 2020

BMW of North America, LLC (BMW) is recalling certain 2000-2005 323iT, 325iT, 325xiT, 320i, 323i, 325i, 325xi, 328i, 330i and 330xi and 2000-2006 323Ci, 325Ci, 328Ci, 330Ci, M3 Coupe, 323Cic, 325Cic, 330Cic, and M3 Convertible vehicles equipped with non-desiccated frontal Takata PSAN inflators and PSPI passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: BMW will notify owners, and dealers will replace the passenger's front air bag, free of charge. The recall began February 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.

19V852000 · Air Bags:frontal:driver Side:inflator Module

Nov 26, 2019

BMW of North America, LLC (BMW) is recalling certain 1999-2000 323i and 328i and 2000 323Ci and 328Ci vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These inflators do not contain phase stabilized ammonium nitrate (PSAN) propellant. Due to a manufacturing issue, the NADI inflators may absorb moisture, causing the inflators to rupture or the air bag cushion to underinflate.

Consequence & remedy

Consequence: In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.

Remedy: BMW will mail interim notices informing owners of the safety risk on January 17, 2020. Owners will receive a second notice when the remedy becomes available. Dealers will inspect the driver air bag inflators and replace them, as necessary, free of charge. BMW mailed interim notices informing owners of the safety risk on January 17, 2020. The recall began July 27, 2020. Owners may contact BMW customer service at 1-800-525-7417.

19V853000 · Air Bags:frontal:driver Side:inflator Module

Nov 26, 2019

BMW of North America, LLC (BMW) is recalling certain 1999-2001 323i, 325i, 328i and 330i and 2000-2001 323Ci, 325Ci, 328Ci, 330Ci, 323iT, and 325iT vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles may have received a replacement driver air bag as part of a vehicle repair. Due to a manufacturing issue, the replacement NADI inflator may absorb moisture, causing the inflator to rupture or the air bag cushion to underinflate.

Consequence & remedy

Consequence: In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.

Remedy: BMW notified owners, and Dealers will replace the driver air bag inflators, free of charge. The recall began November 10, 2020. Owners may contact BMW customer service at 1-800-525-7417.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.