NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
13 reportsClear category filter116,000 miles · Sep 21, 2015
Latches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2003 BMW 325I. THE CONTACT STATED THAT THE KEY FAILED TO UNLOCK EVERY DOOR. IN ADDITION, THE LOCKING MECHANISM SWITCH FAILED TO UNLOCK THE DOORS WHILE INSIDE OF THE VEHICLE. THE VEHICLE WAS UNLOCKED THROUGH THE WINDOW OF THE VEHICLE MANUALLY. THE FRONT PASSENGER SIDE DOOR WAS THE ONLY DOOR THAT WOULD NOT U…
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TL* THE CONTACT OWNS A 2003 BMW 325I. THE CONTACT STATED THAT THE KEY FAILED TO UNLOCK EVERY DOOR. IN ADDITION, THE LOCKING MECHANISM SWITCH FAILED TO UNLOCK THE DOORS WHILE INSIDE OF THE VEHICLE. THE VEHICLE WAS UNLOCKED THROUGH THE WINDOW OF THE VEHICLE MANUALLY. THE FRONT PASSENGER SIDE DOOR WAS THE ONLY DOOR THAT WOULD NOT UNLOCK MANUALLY. THE BATTERY WARNING INDICATOR ILLUMINATED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10766329
122,000 miles · Jan 12, 2015
Latches/locks/linkagesInjury
VEHICLE HAS RECURRING LOCKING ISSUE. WHEN INSIDE THE VEHICLE, DOOR LOCKS STOP FUNCTIONING. PRESSING DOOR LOCK BUTTON WILL NOT WORK. PRESSING BUTTON ON REMOTE WILL NOT WORK. ATTEMPTING TO MANUALLY OPEN DOOR USING DOOR HANDLE WILL NOT WORK. THIS IS A SAFETY ISSUE. THE LAST INCIDENT BOTH MYSELF AND MY CHILD WERE TRAPPED INSIDE…
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VEHICLE HAS RECURRING LOCKING ISSUE. WHEN INSIDE THE VEHICLE, DOOR LOCKS STOP FUNCTIONING. PRESSING DOOR LOCK BUTTON WILL NOT WORK. PRESSING BUTTON ON REMOTE WILL NOT WORK. ATTEMPTING TO MANUALLY OPEN DOOR USING DOOR HANDLE WILL NOT WORK. THIS IS A SAFETY ISSUE. THE LAST INCIDENT BOTH MYSELF AND MY CHILD WERE TRAPPED INSIDE THE VEHICLE IN THE HEAT AND HAD TO CALL 911 AS WE DID NOT HAVE THE KEY TO ROLL DOWN THE WINDOW. THE FRONT WINDOW HAD TO BE BROKEN AND WE HAD TO BE REMOVED THROUGH A WINDOW BECAUSE THE DOOR LOCKS WOULD NOT RELEASE. WE WERE TAKEN TO THE HOSPITAL FOR HEAT STROKE. WHEN I INVESTIGATED, I FOUND A GIRL DIED DUE TO THE SAME ISSUE. WHY HAS THERE BEEN NO RECALL? YOU HAVE BEEN WARNED AND THIS IS A FATAL ISSUE. HERE IS THE LINK TO THE GIRLS DEATH: HTTP://WWW.LATIMES.COM/LOCAL/LANOW/LA-ME-LN-GIRL-TRAPPED-IN-BMW-DIES-20140509-STORY.HTML. *TR
NHTSA ODI #10671939
38,125 miles · Aug 20, 2014
Electrical SystemLatches/locks/linkagesStructure
REMOTE UNLOCKING/LOCKING WILL NOT FUNCTION. DOORS CAN NOT BE OPENED OR UNLOCKED FROM INSIDE VEHICLE WITH CENTRAL LOCK SWITCH OR WITH DOOR HANDLE, TRAPPING PASSENGERS INSIDE. THE DRIVERS WINDOW MUST BE ROLLED DOWN AND KEY USED TO UNLOCK DRIVER SIDE DOOR TO EXIT VEHICLE. CLIMBING OUT OF WINDOWS OR CLIMBING TO DRIVERS SEAT IS THE O…
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REMOTE UNLOCKING/LOCKING WILL NOT FUNCTION. DOORS CAN NOT BE OPENED OR UNLOCKED FROM INSIDE VEHICLE WITH CENTRAL LOCK SWITCH OR WITH DOOR HANDLE, TRAPPING PASSENGERS INSIDE. THE DRIVERS WINDOW MUST BE ROLLED DOWN AND KEY USED TO UNLOCK DRIVER SIDE DOOR TO EXIT VEHICLE. CLIMBING OUT OF WINDOWS OR CLIMBING TO DRIVERS SEAT IS THE ONLY WAY OUT OF CAR, BMW STATES "NOT A SAFETY ISSUE". *TR
NHTSA ODI #10626613
30,000 miles · Dec 9, 2013
Electrical SystemLatches/locks/linkages
THE CAR DOORS AT TIMES DO NOT UNLOCK. IT IS VERY INTERMITTENT. A KEY CAN BE USED TO OPEN THE DRIVER'S DOOR BUT A COUPLE OF TIMES EVEN THE DOOR KEY HAS NOT WORKED. THE MOST SERIOUS ISSUE IS THAT I HAVE BEEN LOCKED INSIDE THE CAR AND UNABLE TO OPEN ANY OF THE DOORS, INCLUDING THE DRIVER'S DOOR, WITH THE MAIN LOCK CONTROL OR EVEN B…
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THE CAR DOORS AT TIMES DO NOT UNLOCK. IT IS VERY INTERMITTENT. A KEY CAN BE USED TO OPEN THE DRIVER'S DOOR BUT A COUPLE OF TIMES EVEN THE DOOR KEY HAS NOT WORKED. THE MOST SERIOUS ISSUE IS THAT I HAVE BEEN LOCKED INSIDE THE CAR AND UNABLE TO OPEN ANY OF THE DOORS, INCLUDING THE DRIVER'S DOOR, WITH THE MAIN LOCK CONTROL OR EVEN BY TRYING TO OPEN THE DOOR WITH THE INSIDE DOOR HANDLE. I HAVE HAD TO HAVE PASSENGERS CRAWL OUT OF THE WINDOW TO EXIT THE CAR A FEW TIMES. THERE ARE TIMES WHEN THE KEY WORKS TO GET IN BUT I CANNOT GET THE OTHER DOORS OPEN EVEN BY ATTEMPTING TO USE THE INSIDE DOOR HANDLE. THIS IS A SCARY SITUATION TO BE IN. *TR
NHTSA ODI #10555381
104,000 miles · Jun 22, 2012
Latches/locks/linkages
TL* THE CONTACT OWNS A 2003 BMW 325I. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED NUMEROUS TIMES TO ACCESS THE EXTERIOR FRONT DRIVER'S SIDE DOOR WITH THE REMOTE KEY FOB AND ALSO MANUALLY HOWEVER, THE LOCK MECHANISM WOULD NOT OPEN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO INFORMED THE CONTACT THAT THE DOOR LOCK…
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TL* THE CONTACT OWNS A 2003 BMW 325I. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED NUMEROUS TIMES TO ACCESS THE EXTERIOR FRONT DRIVER'S SIDE DOOR WITH THE REMOTE KEY FOB AND ALSO MANUALLY HOWEVER, THE LOCK MECHANISM WOULD NOT OPEN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO INFORMED THE CONTACT THAT THE DOOR LOCK, REMOTE KEY FOB AND POWER DOOR ACTUATOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10462700
101,000 miles · Jan 20, 2012
Air BagsElectrical SystemLatches/locks/linkages
MULTIPLE INTERMITTENT PROBLEMS WITH DOOR LOCKS FAILING TO OPEN EITHER BY KEY FOB, DEPRESSING BUTTON INSIDE CAR, OR BY PULLING INSIDE DOOR HANDLE. TO EXIT CAR, MUST LOWER WINDOWS AND INSERT KEY INTO OUTSIDE KEYHOLE. THIS IS A SERIOUS HAZARD! PROBLEM ARISES WITH NO APPARENT CAUSE, THEN WILL DISAPPEAR A FEW DAYS LATER WITH FOR NO A…
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MULTIPLE INTERMITTENT PROBLEMS WITH DOOR LOCKS FAILING TO OPEN EITHER BY KEY FOB, DEPRESSING BUTTON INSIDE CAR, OR BY PULLING INSIDE DOOR HANDLE. TO EXIT CAR, MUST LOWER WINDOWS AND INSERT KEY INTO OUTSIDE KEYHOLE. THIS IS A SERIOUS HAZARD! PROBLEM ARISES WITH NO APPARENT CAUSE, THEN WILL DISAPPEAR A FEW DAYS LATER WITH FOR NO APPARENT REASON. BMW REPLACED ACTUATOR (?) AND THE PROBLEM APPEARS TO HAVE DISAPPEARED, BUT IT COST ME $1400. OTHER ELECTRICAL PROBLEM IS WITH AIR BAG WARNING LIGHT COMING ON AFTER CAR SITS UNDRIVEN FOR MORE THAN A COUPLE OF DAYS. WAS TOLD THAT AIR BAGS WILL NOT WORK WITH LIGHT ON. NO REASON FOUND. BATTERY CHECKS OUT FULLY CHARGED. *TT
NHTSA ODI #10444711
114,000 miles · Dec 11, 2011
Electrical SystemLatches/locks/linkages
MY 2003 BMW 325I WILL NOT UNLOCK. I CANT GET INTO THE CAR. I HAVE TRIED THE KEY AND THE FOB AND THE DOORS WILL NOT UNLOCK. I HAD TO BREAK THE WINDOW TO GET INTO THE CAR ONLY TO FIND OUT THE DOORS STILL WILL NOT UNLOCK. THIS IS A SAFETY ISSUE YOU CANT UNLOCK THE DOORS FROM THE INSIDE OR THE OUTSIDE. THIS IS EXTREMELY CONCERNING A…
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MY 2003 BMW 325I WILL NOT UNLOCK. I CANT GET INTO THE CAR. I HAVE TRIED THE KEY AND THE FOB AND THE DOORS WILL NOT UNLOCK. I HAD TO BREAK THE WINDOW TO GET INTO THE CAR ONLY TO FIND OUT THE DOORS STILL WILL NOT UNLOCK. THIS IS A SAFETY ISSUE YOU CANT UNLOCK THE DOORS FROM THE INSIDE OR THE OUTSIDE. THIS IS EXTREMELY CONCERNING AND A TRUE SAFETY ISSUE. *TR
NHTSA ODI #10439295
59,000 miles · Dec 11, 2011
Electrical SystemLatches/locks/linkages
DOORS WILL NOT OPEN BECAUSE DOOR LOCKS WILL NOT UNLOCK. KEY FOB BUTTON WILL NOT UNLOCK ANY DOORS 90% OF THE TIME. MOST OF THE TIME I CAN ONLY GET IN CAR ON DRIVERS SIDE WITH MANUAL OPERATION OF DRIVER'S SIDE DOOR LOCK (STICKING KEY IN LOCK AND TURNING). ONCE IN CAR, 90% OF TIME I STILL CANNOT UNLOCK ANY OTHER DOORS, EVEN BY PU…
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DOORS WILL NOT OPEN BECAUSE DOOR LOCKS WILL NOT UNLOCK. KEY FOB BUTTON WILL NOT UNLOCK ANY DOORS 90% OF THE TIME. MOST OF THE TIME I CAN ONLY GET IN CAR ON DRIVERS SIDE WITH MANUAL OPERATION OF DRIVER'S SIDE DOOR LOCK (STICKING KEY IN LOCK AND TURNING). ONCE IN CAR, 90% OF TIME I STILL CANNOT UNLOCK ANY OTHER DOORS, EVEN BY PULLING ON DOOR HANDLE (WHICH WOULD ORDINARILY UNLOCK THE DOOR). THE INTERIOR BUTTON TO UNLOCK THE DOORS WILL NOT WORK. ON FRIDAY, 12/9/11, I COULD NOT EVEN GET OUT OF THE DRIVER'S SIDE DOOR WHEN I ARRIVED AT MY DESTINATION. (CAR IS SET TO AUTOMATICALLY ENGAGE ALL LOCKS ONCE I START DRIVING) I HAD TO ROLL WINDOW DOWN AND REACH OUT AND UNLOCK DOOR WITH KEY. WHEN MY SON AND DAUGHTER DRIVE WITH ME, THEY HAVE TO GET IN AND OUT OF CAR EITHER BY CRAWLING ACROSS DRIVER'S SEAT OR GO THROUGH A WINDOW OPENING. MY WIFE CANNOT RIDE IN THIS CAR NOW BECAUSE SHE MAY NOT BE ABLE TO GET OUT. DUE TO THIS DEFECT, PASSENGERS ARE TRAPPED IN CAR. ALSO, ENTRY INTO VEHICLE IS DELAYED (BECAUSE FOB WILL NOT UNLOCK DOORS) WHICH ALSO POSES SAFETY RISKS WHEN PARKED AT NIGHT IN DOWNTOWN PARKING GARAGES. THERE ARE FIVE OTHER COMPLAINTS ON NHTSA WEBSITE ON THIS EXACT SAME ISSUE. RECALL SHOULD BE INITIATED. *TR
NHTSA ODI #10439291
140,000 miles · Jul 5, 2011
Latches/locks/linkages
THE DOORS WILL NOT UNLOCK IN MY 2003 325I 4 DOOR SEDAN. APPARENTLY, A MODULE GOES BAD AND COULD TRAP PEOPLE IN THE CAR WITH NO WAY TO GET OUT. *KB
NHTSA ODI #10410568
106,000 miles · Aug 15, 2010
Latches/locks/linkagesStructure
THE DRIVERS SIDE DOOR WOULD NOT OPEN EITHER WITH THE KEYLESS REMOTE OR BY PULLING ON THE DOOR HANDLE INSIDE THE CAR (THE WINDOWS WERE DOWN SO I COULD REACH INSIDE) I HAD TO OPEN THE PASSENGER DOOR AND CLIMB ACROSS THE SEAT TO GET INTO THE DRIVER'S SEAT. THE BUTTON BETWEEN THE SEATS TO UNLOCK ALL OF THE DOORS ALSO FAILED TO OPE…
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THE DRIVERS SIDE DOOR WOULD NOT OPEN EITHER WITH THE KEYLESS REMOTE OR BY PULLING ON THE DOOR HANDLE INSIDE THE CAR (THE WINDOWS WERE DOWN SO I COULD REACH INSIDE) I HAD TO OPEN THE PASSENGER DOOR AND CLIMB ACROSS THE SEAT TO GET INTO THE DRIVER'S SEAT. THE BUTTON BETWEEN THE SEATS TO UNLOCK ALL OF THE DOORS ALSO FAILED TO OPEN ANY OF THE LOCKS. THE HAZARD LIGHT SWITCH BESIDE IT STILL WORKED, SO I KNOW THE PROBLEM ISN'T DUE TO THAT FAULTY SWITCH. THIS DOOR LOCKS RETURNED TO NORMAL AFTER DRIVING THE CAR ABOUT 30 MINUTES AND IT HASN'T YET RETURNED IN THE FIVE DAYS SINCE. *TR
NHTSA ODI #10349481
Official recalls
7Jan 15, 2020
BMW of North America, LLC (BMW) is recalling certain 2000-2005 323iT, 325iT, 325xiT, 320i, 323i, 325i, 325xi, 328i, 330i and 330xi and 2000-2006 323Ci, 325Ci, 328Ci, 330Ci, M3 Coupe, 323Cic, 325Cic, 330Cic, and M3 Convertible vehicles equipped with non-desiccated frontal Takata PSAN inflators and PSPI passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: BMW will notify owners, and dealers will replace the passenger's front air bag, free of charge. The recall began February 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Jun 11, 2018
BMW of North America, LLC (BMW) is recalling certain model year 2000 323i sedans, coupes, convertibles, and Sports Wagons; 2000 328i sedans and coupes; 2001-2005 325i sedans, coupes, convertibles, and Sport Wagons; 2001-2005 325xi sedans and Sports Wagons; 2006 325i coupes and convertibles; 2001-2006 330i sedans, coupes, and convertibles; 2001-2005 330xi sedans; and 2001-2006 M3 coupes and convertibles to address a safety defect in the passenger side frontal air bag which may produce excessive internal pressure that could cause the air bag inflator to rupture upon deployment of the air bag.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, excessive internal pressure could cause rupturing of the inflator resulting in metal fragments striking and potentially seriously injuring the passenger seat occupant or other occupants.
Remedy: Owners are advised not to drive their vehicles until they have been repaired. BMW will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. An interim notice was mailed to owners in September 2014. A second notice was mailed when an adequate supply of parts became available, on December 1, 2014. Owners may contact BMW customer service at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
May 28, 2015
BMW of North America, LLC (BMW) is recalling certain model year 2002-2005 325i, 325xi, 330i, and 330xi Sedans, and 325xi and 325i Sportswagons, 2002-2006 330Ci, 325Ci, and M3 Convertibles and 325i, 330i, and M3 Coupes, 2002-2003 M5, 540i, 525i Sedan, and 530i Sedans, and 540i and 525i Sportswagons, and 2003 X5 3.0i and 4.4i Sports Activity Vehicles. Please note that the 5-series and X5 vehicles are only included if they are equipped with the optional sports steering wheel. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the vehicle has been remedied. BMW will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall began Aug 2016. Owners may contact BMW customer service at 1-800-525-7417. Note: This recall supersedes recall 14V-348 in its entirety. Additionally, vehicles that have had their driver side frontal air bag replaced previously as part of a recall remedy need to have their air bag replaced under this recall as well. Note: On December 17, 2015 BMW removed the model year 2004 X5 3.0i and 4.4i Sports Activity vehicle from this recall. Those vehicles were mistakenly identified as including the air bags that are subject to this recall.
May 2, 2013
BMW is recalling certain model year 2002-2003 325i, 325xi, 330i, 330xi sedans; 325Ci and 330Ci coupes and convertibles; 325iT and 325xiT Sports Wagons; and M3 coupes and convertibles to address a safety defect in the passenger side frontal air bag which may produce excessive internal pressure causing the inflator to rupture upon deployment of the air bag.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking and potentially seriously injuring the passenger seat occupant or other occupants.
Remedy: Owners are advised not to drive their vehicles until they have been repaired. BMW intends to issue initial notifications to owners informing them of the safety defect in June 2013. Once replacement parts are available, estimated for July, BMW will notify owners again to contact their dealers and schedule a replacement of the passenger air bag, free of charge. Owners may contact BMW customer service at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Aug 26, 2011
BMW IS RECALLING CERTAIN MODEL YEAR 2002-2005 325I, 325XI, 330I, AND 330XI VEHICLES MANUFACTURED FROM SEPTEMBER 1, 2001, THROUGH MARCH 1, 2005. OVER TIME, RESISTANCE IN THE ELECTRICAL CONTACTS MAY CAUSE ONE OR MORE REAR LAMP FUNCTIONS (TAIL LIGHT, BRAKE LIGHT, AND/OR TURN-SIGNAL), WITHIN THE VEHICLE'S BODY PANEL, TO STOP WORKING.
Consequence & remedy
Consequence: INTERMITTENT LIGHT OPERATION REDUCES THE ABILITY TO WARN OTHER MOTORISTS OF THE DRIVER'S INTENTIONS. THIS COULD CAUSE A VEHICLE CRASH WITHOUT WARNING.
Remedy: BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 15, 2012. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.
Additional source detail variants (3)
Exterior Lighting:turn Signal
BMW IS RECALLING CERTAIN MODEL YEAR 2002-2005 325I, 325XI, 330I, AND 330XI VEHICLES MANUFACTURED FROM SEPTEMBER 1, 2001, THROUGH MARCH 1, 2005. OVER TIME, RESISTANCE IN THE ELECTRICAL CONTACTS MAY CAUSE ONE OR MORE REAR LAMP FUNCTIONS (TAIL LIGHT, BRAKE LIGHT, AND/OR TURN-SIGNAL), WITHIN THE VEHICLE'S BODY PANEL, TO STOP WORKING.
Consequence: INTERMITTENT LIGHT OPERATION REDUCES THE ABILITY TO WARN OTHER MOTORISTS OF THE DRIVER'S INTENTIONS. THIS COULD CAUSE A VEHICLE CRASH WITHOUT WARNING.
Remedy: BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 15, 2012. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.
Exterior Lighting:brake Lights
BMW IS RECALLING CERTAIN MODEL YEAR 2002-2005 325I, 325XI, 330I, AND 330XI VEHICLES MANUFACTURED FROM SEPTEMBER 1, 2001, THROUGH MARCH 1, 2005. OVER TIME, RESISTANCE IN THE ELECTRICAL CONTACTS MAY CAUSE ONE OR MORE REAR LAMP FUNCTIONS (TAIL LIGHT, BRAKE LIGHT, AND/OR TURN-SIGNAL), WITHIN THE VEHICLE'S BODY PANEL, TO STOP WORKING.
Consequence: INTERMITTENT LIGHT OPERATION REDUCES THE ABILITY TO WARN OTHER MOTORISTS OF THE DRIVER'S INTENTIONS. THIS COULD CAUSE A VEHICLE CRASH WITHOUT WARNING.
Remedy: BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 15, 2012. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.
Exterior Lighting:tail Lights
BMW IS RECALLING CERTAIN MODEL YEAR 2002-2005 325I, 325XI, 330I, AND 330XI VEHICLES MANUFACTURED FROM SEPTEMBER 1, 2001, THROUGH MARCH 1, 2005. OVER TIME, RESISTANCE IN THE ELECTRICAL CONTACTS MAY CAUSE ONE OR MORE REAR LAMP FUNCTIONS (TAIL LIGHT, BRAKE LIGHT, AND/OR TURN-SIGNAL), WITHIN THE VEHICLE'S BODY PANEL, TO STOP WORKING.
Consequence: INTERMITTENT LIGHT OPERATION REDUCES THE ABILITY TO WARN OTHER MOTORISTS OF THE DRIVER'S INTENTIONS. THIS COULD CAUSE A VEHICLE CRASH WITHOUT WARNING.
Remedy: BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 15, 2012. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.
Apr 29, 2003
ON CERTAIN PASSENGER VEHICLES, THE WINDOW LIFTING ANTI-PINCHING DEVICE MIGHT NOT FUNCTION PROPERLY.
Consequence & remedy
Consequence: OCCUPANTS COULD BE PINCHED BY A WINDOW THAT IS BEING CLOSED.
Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, REPLACE THE ELECTRONIC CONTROL UNIT FOR THE WINDOW LIFTING ANTI-PINCHING DEVICE. OWNER NOTIFICATION BEGAN MAY 27, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.
Mar 31, 2003
ON CERTAIN PASSENGER AND SPORT WAGON VEHICLES WITH AUTOMATIC TRANSMISSIONS, WITH THE ENGINE RUNNING, AND THE VEHICLE AT REST, AN INCREASE OF ENGINE IDLE SPEED (UP TO 1,300 RPM) MAY OCCUR.
Consequence & remedy
Consequence: IF A GEAR IS SELECTED, THE DRIVER MAY FEEL AS IF THE VEHICLE IS BEING PUSHED.
Remedy: DEALERS WILL REPROGRAM THE DIGITAL ENGINE MANAGEMENT CONTROL UNIT. OWNER NOTIFICATION BEGAN MAY 5, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA09019 · Rear Lamp Illumination
Opened Dec 18, 2009 · Closed Sep 28, 2011
Status: closed (inferred from source dates) · Exterior Lighting; Exterior Lighting:brake Lights; Exterior Lighting:tail Lights; Exterior Lighting:turn Signal
In a letter submitted to the Office of Defects Investigation (ODI) dated August25, 2011, BMWindicated that it will conduct a voluntary recall campaign to remedy the subject vehicles.The issue involves the rear lamps in the vehicles body panel.Through normal vehicle use over time, the rear lamps ground wiring and associated 8-pin connector can experience an increase of the resistance at the electrical contact points.This can lead to intermittent or permanent loss of the rear lamp functions which include tail, brake, and turn signal operation.The recall consists of modifying the rear lamps in the vehicles body panel by adding a secondary ground connection in parallel to the existing primary ground connection.An 8-pin connector that attaches the primary ground wiring to the rear lamp assembly will also be inspected and replaced if necessary.BMW will complete dealer notification in September 2011 and will begin owner notification in October 2011.All 3 series sedans (except for the M3 sedan which utilized a different rear lamp assembly) that were built between September 1, 2001 and March 1, 2005 are included in this recall, totalling approximately 241,000 vehicles.The action taken by BMW is sufficient to resolve the issues raised by this investigation.Accordingly, this investigation is closed.
Additional source detail variants (4)
Exterior Lighting
In a letter submitted to the Office of Defects Investigation (ODI) dated August25, 2011, BMWindicated that it will conduct a voluntary recall campaign to remedy the subject vehicles.The issue involves the rear lamps in the vehicles body panel.Through normal vehicle use over time, the rear lamps ground wiring and associated 8-pin connector can experience an increase of the resistance at the electrical contact points.This can lead to intermittent or permanent loss of the rear lamp functions which include tail, brake, and turn signal operation.The recall consists of modifying the rear lamps in the vehicles body panel by adding a secondary ground connection in parallel to the existing primary ground connection.An 8-pin connector that attaches the primary ground wiring to the rear lamp assembly will also be inspected and replaced if necessary.BMW will complete dealer notification in September 2011 and will begin owner notification in October 2011.All 3 series sedans (except for the M3 sedan which utilized a different rear lamp assembly) that were built between September 1, 2001 and March 1, 2005 are included in this recall, totalling approximately 241,000 vehicles.The action taken by BMW is sufficient to resolve the issues raised by this investigation.Accordingly, this investigation is closed.
Exterior Lighting:brake Lights
In a letter submitted to the Office of Defects Investigation (ODI) dated August25, 2011, BMWindicated that it will conduct a voluntary recall campaign to remedy the subject vehicles.The issue involves the rear lamps in the vehicles body panel.Through normal vehicle use over time, the rear lamps ground wiring and associated 8-pin connector can experience an increase of the resistance at the electrical contact points.This can lead to intermittent or permanent loss of the rear lamp functions which include tail, brake, and turn signal operation.The recall consists of modifying the rear lamps in the vehicles body panel by adding a secondary ground connection in parallel to the existing primary ground connection.An 8-pin connector that attaches the primary ground wiring to the rear lamp assembly will also be inspected and replaced if necessary.BMW will complete dealer notification in September 2011 and will begin owner notification in October 2011.All 3 series sedans (except for the M3 sedan which utilized a different rear lamp assembly) that were built between September 1, 2001 and March 1, 2005 are included in this recall, totalling approximately 241,000 vehicles.The action taken by BMW is sufficient to resolve the issues raised by this investigation.Accordingly, this investigation is closed.
Exterior Lighting:tail Lights
In a letter submitted to the Office of Defects Investigation (ODI) dated August25, 2011, BMWindicated that it will conduct a voluntary recall campaign to remedy the subject vehicles.The issue involves the rear lamps in the vehicles body panel.Through normal vehicle use over time, the rear lamps ground wiring and associated 8-pin connector can experience an increase of the resistance at the electrical contact points.This can lead to intermittent or permanent loss of the rear lamp functions which include tail, brake, and turn signal operation.The recall consists of modifying the rear lamps in the vehicles body panel by adding a secondary ground connection in parallel to the existing primary ground connection.An 8-pin connector that attaches the primary ground wiring to the rear lamp assembly will also be inspected and replaced if necessary.BMW will complete dealer notification in September 2011 and will begin owner notification in October 2011.All 3 series sedans (except for the M3 sedan which utilized a different rear lamp assembly) that were built between September 1, 2001 and March 1, 2005 are included in this recall, totalling approximately 241,000 vehicles.The action taken by BMW is sufficient to resolve the issues raised by this investigation.Accordingly, this investigation is closed.
Exterior Lighting:turn Signal
In a letter submitted to the Office of Defects Investigation (ODI) dated August25, 2011, BMWindicated that it will conduct a voluntary recall campaign to remedy the subject vehicles.The issue involves the rear lamps in the vehicles body panel.Through normal vehicle use over time, the rear lamps ground wiring and associated 8-pin connector can experience an increase of the resistance at the electrical contact points.This can lead to intermittent or permanent loss of the rear lamp functions which include tail, brake, and turn signal operation.The recall consists of modifying the rear lamps in the vehicles body panel by adding a secondary ground connection in parallel to the existing primary ground connection.An 8-pin connector that attaches the primary ground wiring to the rear lamp assembly will also be inspected and replaced if necessary.BMW will complete dealer notification in September 2011 and will begin owner notification in October 2011.All 3 series sedans (except for the M3 sedan which utilized a different rear lamp assembly) that were built between September 1, 2001 and March 1, 2005 are included in this recall, totalling approximately 241,000 vehicles.The action taken by BMW is sufficient to resolve the issues raised by this investigation.Accordingly, this investigation is closed.
PE09036 · Rear Lamp Illumination
Opened Aug 7, 2009 · Closed Dec 22, 2009
Status: closed (inferred from source dates) · Exterior Lighting; Exterior Lighting:brake Lights; Exterior Lighting:tail Lights; Exterior Lighting:turn Signal
ODI HAS RECEIVED COMPLAINTS FROM CONSUMERS STATING THAT THEIR TAIL LIGHT ASSEMBLY IS NOT PROPERLY ILLUMINATING.THE TAIL LIGHT ASSEMBLY CONSISTS OF A TURN SIGNAL LAMP, A TAIL LAMP AND A BRAKE LAMP.THE COMPLAINANTS HAVE INDICATED THAT THE ISSUE IS WITH AN 8 PIN CONNECTOR AND ASSOCIATED GROUND WIRING.THESE COMPONENTS ARE ALLEGEDLY OVERHEATING AND MELTING DUE TO EXCESSIVE ELECTRICAL CURRENT THAT RUNS THROUGH THE SYSTEM.BMW ISSUED A TECHNICAL SERVICE BULLETIN (TSB) SIB-630306 ON FEBRUARY 2007 TO ADDRESS THE CONDITION BY ADDING SUPPLEMENTARY GROUND WIRING TO THE TAIL LAMP ASSEMBLY.ODI IS UPGRADING TO AN EA TO FURTHER INVESTIGATE THE ISSUE.
Additional source detail variants (4)
Exterior Lighting
ODI HAS RECEIVED COMPLAINTS FROM CONSUMERS STATING THAT THEIR TAIL LIGHT ASSEMBLY IS NOT PROPERLY ILLUMINATING.THE TAIL LIGHT ASSEMBLY CONSISTS OF A TURN SIGNAL LAMP, A TAIL LAMP AND A BRAKE LAMP.THE COMPLAINANTS HAVE INDICATED THAT THE ISSUE IS WITH AN 8 PIN CONNECTOR AND ASSOCIATED GROUND WIRING.THESE COMPONENTS ARE ALLEGEDLY OVERHEATING AND MELTING DUE TO EXCESSIVE ELECTRICAL CURRENT THAT RUNS THROUGH THE SYSTEM.BMW ISSUED A TECHNICAL SERVICE BULLETIN (TSB) SIB-630306 ON FEBRUARY 2007 TO ADDRESS THE CONDITION BY ADDING SUPPLEMENTARY GROUND WIRING TO THE TAIL LAMP ASSEMBLY.ODI IS UPGRADING TO AN EA TO FURTHER INVESTIGATE THE ISSUE.
Exterior Lighting:brake Lights
ODI HAS RECEIVED COMPLAINTS FROM CONSUMERS STATING THAT THEIR TAIL LIGHT ASSEMBLY IS NOT PROPERLY ILLUMINATING.THE TAIL LIGHT ASSEMBLY CONSISTS OF A TURN SIGNAL LAMP, A TAIL LAMP AND A BRAKE LAMP.THE COMPLAINANTS HAVE INDICATED THAT THE ISSUE IS WITH AN 8 PIN CONNECTOR AND ASSOCIATED GROUND WIRING.THESE COMPONENTS ARE ALLEGEDLY OVERHEATING AND MELTING DUE TO EXCESSIVE ELECTRICAL CURRENT THAT RUNS THROUGH THE SYSTEM.BMW ISSUED A TECHNICAL SERVICE BULLETIN (TSB) SIB-630306 ON FEBRUARY 2007 TO ADDRESS THE CONDITION BY ADDING SUPPLEMENTARY GROUND WIRING TO THE TAIL LAMP ASSEMBLY.ODI IS UPGRADING TO AN EA TO FURTHER INVESTIGATE THE ISSUE.
Exterior Lighting:tail Lights
ODI HAS RECEIVED COMPLAINTS FROM CONSUMERS STATING THAT THEIR TAIL LIGHT ASSEMBLY IS NOT PROPERLY ILLUMINATING.THE TAIL LIGHT ASSEMBLY CONSISTS OF A TURN SIGNAL LAMP, A TAIL LAMP AND A BRAKE LAMP.THE COMPLAINANTS HAVE INDICATED THAT THE ISSUE IS WITH AN 8 PIN CONNECTOR AND ASSOCIATED GROUND WIRING.THESE COMPONENTS ARE ALLEGEDLY OVERHEATING AND MELTING DUE TO EXCESSIVE ELECTRICAL CURRENT THAT RUNS THROUGH THE SYSTEM.BMW ISSUED A TECHNICAL SERVICE BULLETIN (TSB) SIB-630306 ON FEBRUARY 2007 TO ADDRESS THE CONDITION BY ADDING SUPPLEMENTARY GROUND WIRING TO THE TAIL LAMP ASSEMBLY.ODI IS UPGRADING TO AN EA TO FURTHER INVESTIGATE THE ISSUE.
Exterior Lighting:turn Signal
ODI HAS RECEIVED COMPLAINTS FROM CONSUMERS STATING THAT THEIR TAIL LIGHT ASSEMBLY IS NOT PROPERLY ILLUMINATING.THE TAIL LIGHT ASSEMBLY CONSISTS OF A TURN SIGNAL LAMP, A TAIL LAMP AND A BRAKE LAMP.THE COMPLAINANTS HAVE INDICATED THAT THE ISSUE IS WITH AN 8 PIN CONNECTOR AND ASSOCIATED GROUND WIRING.THESE COMPONENTS ARE ALLEGEDLY OVERHEATING AND MELTING DUE TO EXCESSIVE ELECTRICAL CURRENT THAT RUNS THROUGH THE SYSTEM.BMW ISSUED A TECHNICAL SERVICE BULLETIN (TSB) SIB-630306 ON FEBRUARY 2007 TO ADDRESS THE CONDITION BY ADDING SUPPLEMENTARY GROUND WIRING TO THE TAIL LAMP ASSEMBLY.ODI IS UPGRADING TO AN EA TO FURTHER INVESTIGATE THE ISSUE.
DP09002 · Rear Lamp Illumination
Opened Apr 8, 2009 · Closed Aug 6, 2009
Status: closed (inferred from source dates) · Exterior Lighting; Exterior Lighting:back Up Lights; Exterior Lighting:brake Lights; Exterior Lighting:tail Lights; Exterior Lighting:turn Signal
IN MARCH 2009, THE OFFICE OF DEFECTS INVESTIGATION (ODI) RECEIVED A PETITION FROM MR. MARK PETERS REQUESTING AN INVESTIGATION OF REAR LAMP FAILURE IN MODEL YEAR 2002-2005 BMW 3-SERIES VEHICLES.AN INFORMATION REQUEST LETTER WAS SENT TO BMW IN APRIL 2009, AND ODI RECEIVED BMW'S RESPONSE IN JUNE 2009.THE TAIL LAMP ASSEMBLY CONTAINS LIGHTING FOR THE BRAKE LAMPS, TAIL LAMPS, AND TURN SIGNALS.A TECHNICAL SERVICE BULLETIN (TSB) WAS ISSUED BY BMW IN JANUARY OF 2007 INSTRUCTING SERVICE TECHNICIANS TO EXAMINE AN 8 PIN ELECTRICAL CONNECTOR FOR HEAT-RELATED DAMAGE AND TO INCORPORATE ADDITIONAL GROUND WIRING TO THE CONNECTOR.COMPLAINANTS HAVE ALLEGED THAT SIGNIFICANT THERMAL DAMAGE TO THE CONNECTOR AND ASSOCIATED GROUND WIRING HAS OCCURRED.THIS CONDITION CAN RESULT IN INTERMITTENT OR TOTAL LOSS OF ALL LIGHTING (BRAKE, TAIL, AND TURN SIGNAL) FOR THE EFFECTED REAR LAMP ASSEMBLY.ODI WILL OPEN A PRELIMINARY EVALUATION TO FURTHER EXAMINE THIS ISSUE INCLUDING FURTHER EVALUATING BMW COMPLAINTS AND RELATED WARRANTY DATA.
Additional source detail variants (5)
Exterior Lighting:back Up Lights
IN MARCH 2009, THE OFFICE OF DEFECTS INVESTIGATION (ODI) RECEIVED A PETITION FROM MR. MARK PETERS REQUESTING AN INVESTIGATION OF REAR LAMP FAILURE IN MODEL YEAR 2002-2005 BMW 3-SERIES VEHICLES.AN INFORMATION REQUEST LETTER WAS SENT TO BMW IN APRIL 2009, AND ODI RECEIVED BMW'S RESPONSE IN JUNE 2009.THE TAIL LAMP ASSEMBLY CONTAINS LIGHTING FOR THE BRAKE LAMPS, TAIL LAMPS, AND TURN SIGNALS.A TECHNICAL SERVICE BULLETIN (TSB) WAS ISSUED BY BMW IN JANUARY OF 2007 INSTRUCTING SERVICE TECHNICIANS TO EXAMINE AN 8 PIN ELECTRICAL CONNECTOR FOR HEAT-RELATED DAMAGE AND TO INCORPORATE ADDITIONAL GROUND WIRING TO THE CONNECTOR.COMPLAINANTS HAVE ALLEGED THAT SIGNIFICANT THERMAL DAMAGE TO THE CONNECTOR AND ASSOCIATED GROUND WIRING HAS OCCURRED.THIS CONDITION CAN RESULT IN INTERMITTENT OR TOTAL LOSS OF ALL LIGHTING (BRAKE, TAIL, AND TURN SIGNAL) FOR THE EFFECTED REAR LAMP ASSEMBLY.ODI WILL OPEN A PRELIMINARY EVALUATION TO FURTHER EXAMINE THIS ISSUE INCLUDING FURTHER EVALUATING BMW COMPLAINTS AND RELATED WARRANTY DATA.
Exterior Lighting
IN MARCH 2009, THE OFFICE OF DEFECTS INVESTIGATION (ODI) RECEIVED A PETITION FROM MR. MARK PETERS REQUESTING AN INVESTIGATION OF REAR LAMP FAILURE IN MODEL YEAR 2002-2005 BMW 3-SERIES VEHICLES.AN INFORMATION REQUEST LETTER WAS SENT TO BMW IN APRIL 2009, AND ODI RECEIVED BMW'S RESPONSE IN JUNE 2009.THE TAIL LAMP ASSEMBLY CONTAINS LIGHTING FOR THE BRAKE LAMPS, TAIL LAMPS, AND TURN SIGNALS.A TECHNICAL SERVICE BULLETIN (TSB) WAS ISSUED BY BMW IN JANUARY OF 2007 INSTRUCTING SERVICE TECHNICIANS TO EXAMINE AN 8 PIN ELECTRICAL CONNECTOR FOR HEAT-RELATED DAMAGE AND TO INCORPORATE ADDITIONAL GROUND WIRING TO THE CONNECTOR.COMPLAINANTS HAVE ALLEGED THAT SIGNIFICANT THERMAL DAMAGE TO THE CONNECTOR AND ASSOCIATED GROUND WIRING HAS OCCURRED.THIS CONDITION CAN RESULT IN INTERMITTENT OR TOTAL LOSS OF ALL LIGHTING (BRAKE, TAIL, AND TURN SIGNAL) FOR THE EFFECTED REAR LAMP ASSEMBLY.ODI WILL OPEN A PRELIMINARY EVALUATION TO FURTHER EXAMINE THIS ISSUE INCLUDING FURTHER EVALUATING BMW COMPLAINTS AND RELATED WARRANTY DATA.
Exterior Lighting:brake Lights
IN MARCH 2009, THE OFFICE OF DEFECTS INVESTIGATION (ODI) RECEIVED A PETITION FROM MR. MARK PETERS REQUESTING AN INVESTIGATION OF REAR LAMP FAILURE IN MODEL YEAR 2002-2005 BMW 3-SERIES VEHICLES.AN INFORMATION REQUEST LETTER WAS SENT TO BMW IN APRIL 2009, AND ODI RECEIVED BMW'S RESPONSE IN JUNE 2009.THE TAIL LAMP ASSEMBLY CONTAINS LIGHTING FOR THE BRAKE LAMPS, TAIL LAMPS, AND TURN SIGNALS.A TECHNICAL SERVICE BULLETIN (TSB) WAS ISSUED BY BMW IN JANUARY OF 2007 INSTRUCTING SERVICE TECHNICIANS TO EXAMINE AN 8 PIN ELECTRICAL CONNECTOR FOR HEAT-RELATED DAMAGE AND TO INCORPORATE ADDITIONAL GROUND WIRING TO THE CONNECTOR.COMPLAINANTS HAVE ALLEGED THAT SIGNIFICANT THERMAL DAMAGE TO THE CONNECTOR AND ASSOCIATED GROUND WIRING HAS OCCURRED.THIS CONDITION CAN RESULT IN INTERMITTENT OR TOTAL LOSS OF ALL LIGHTING (BRAKE, TAIL, AND TURN SIGNAL) FOR THE EFFECTED REAR LAMP ASSEMBLY.ODI WILL OPEN A PRELIMINARY EVALUATION TO FURTHER EXAMINE THIS ISSUE INCLUDING FURTHER EVALUATING BMW COMPLAINTS AND RELATED WARRANTY DATA.
Exterior Lighting:tail Lights
IN MARCH 2009, THE OFFICE OF DEFECTS INVESTIGATION (ODI) RECEIVED A PETITION FROM MR. MARK PETERS REQUESTING AN INVESTIGATION OF REAR LAMP FAILURE IN MODEL YEAR 2002-2005 BMW 3-SERIES VEHICLES.AN INFORMATION REQUEST LETTER WAS SENT TO BMW IN APRIL 2009, AND ODI RECEIVED BMW'S RESPONSE IN JUNE 2009.THE TAIL LAMP ASSEMBLY CONTAINS LIGHTING FOR THE BRAKE LAMPS, TAIL LAMPS, AND TURN SIGNALS.A TECHNICAL SERVICE BULLETIN (TSB) WAS ISSUED BY BMW IN JANUARY OF 2007 INSTRUCTING SERVICE TECHNICIANS TO EXAMINE AN 8 PIN ELECTRICAL CONNECTOR FOR HEAT-RELATED DAMAGE AND TO INCORPORATE ADDITIONAL GROUND WIRING TO THE CONNECTOR.COMPLAINANTS HAVE ALLEGED THAT SIGNIFICANT THERMAL DAMAGE TO THE CONNECTOR AND ASSOCIATED GROUND WIRING HAS OCCURRED.THIS CONDITION CAN RESULT IN INTERMITTENT OR TOTAL LOSS OF ALL LIGHTING (BRAKE, TAIL, AND TURN SIGNAL) FOR THE EFFECTED REAR LAMP ASSEMBLY.ODI WILL OPEN A PRELIMINARY EVALUATION TO FURTHER EXAMINE THIS ISSUE INCLUDING FURTHER EVALUATING BMW COMPLAINTS AND RELATED WARRANTY DATA.
Exterior Lighting:turn Signal
IN MARCH 2009, THE OFFICE OF DEFECTS INVESTIGATION (ODI) RECEIVED A PETITION FROM MR. MARK PETERS REQUESTING AN INVESTIGATION OF REAR LAMP FAILURE IN MODEL YEAR 2002-2005 BMW 3-SERIES VEHICLES.AN INFORMATION REQUEST LETTER WAS SENT TO BMW IN APRIL 2009, AND ODI RECEIVED BMW'S RESPONSE IN JUNE 2009.THE TAIL LAMP ASSEMBLY CONTAINS LIGHTING FOR THE BRAKE LAMPS, TAIL LAMPS, AND TURN SIGNALS.A TECHNICAL SERVICE BULLETIN (TSB) WAS ISSUED BY BMW IN JANUARY OF 2007 INSTRUCTING SERVICE TECHNICIANS TO EXAMINE AN 8 PIN ELECTRICAL CONNECTOR FOR HEAT-RELATED DAMAGE AND TO INCORPORATE ADDITIONAL GROUND WIRING TO THE CONNECTOR.COMPLAINANTS HAVE ALLEGED THAT SIGNIFICANT THERMAL DAMAGE TO THE CONNECTOR AND ASSOCIATED GROUND WIRING HAS OCCURRED.THIS CONDITION CAN RESULT IN INTERMITTENT OR TOTAL LOSS OF ALL LIGHTING (BRAKE, TAIL, AND TURN SIGNAL) FOR THE EFFECTED REAR LAMP ASSEMBLY.ODI WILL OPEN A PRELIMINARY EVALUATION TO FURTHER EXAMINE THIS ISSUE INCLUDING FURTHER EVALUATING BMW COMPLAINTS AND RELATED WARRANTY DATA.