2001 BMW 325I

The contact owns a 2001 BMW 325I. The contact received notifications of NHTSA Campaign Numbers: 20V018000 (Air Bags) and 17V047000 (Air Bags); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact called another local dealer Ferman BMW (31400 US Hwy 19 N, Palm Harbor, FL 34684); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2001 BMW 325I. The contact stated that while the vehicle was parked, the air bag warning light illuminated. The contact stated that the vehicle was scanned using a hand-held diagnostic machine. The DTC code 02: Ignition Decay 1/Belt Tensioner Driver was retrieved. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 195,000.

TL* THE CONTACT OWNS A 2001 BMW 325I. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT PASSENGER SIDE AIR BAG INADVERTENTLY DEPLOYED. THE FRONT PASSENGER SUSTAINED AN INJURED RIGHT ARM, WHICH REQUIRED MEDICAL ATTENTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (HERE IN GEAR BMW, I 55, JACKSON, MS) WAS NOTIFIED, BUT THE MANUFACTURER WAS NOT. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 300,000. *JS

TL* THE CONTACT OWNS A 2001 BMW 325I. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG ABRUPTLY AND WITHOUT AN IMPACT WHILE DRIVING APPROXIMATELY 40 MPH. THE CONTACT STATED THAT THERE WERE NO VISIBLE METAL FRAGMENTS; HOWEVER, THE DEPLOYMENT CAUSED DAMAGE TO THE FRONT PASSENGER DOOR AND CEILING. IN ADDITION, THE FRONT PASSENGER SIDE RIM WAS DAMAGED. THE CONTACT SUFFERED INJURIES TO THE CHEST AND NECK CAUSED BY THE FORCE OF THE AIR BAG DEPLOYMENT. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DETERMINED THAT THE VEHICLE COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 300,000. *TT *TR

TAKATA RECALL. I'VE BEEN BOMBARDED WITH 'URGENT RECALL NOTICE' EMAILS (LASTLY 07/14 AND 07/20) AND POSTCARDS FROM BMW, NHTSA AND U.S. DEPARTMENT OF TRANSPORTATION, ABOUT SAFETY RECALL' NOS. 17V-047 AND 13V-172/14V-428. AND MY WIFE RECEIVED A SIMILAR POSTCARD FROM 'BMW OF NORTH HAVEN.' ON AUGUST 10, RITA, BMW RECALL CENTER (1-877-432-7841) CONFIRMED THAT MY CAR WAS DUE FOR REPAIRS, AND ARRANGED FOR AN APPOINTMENT WITH 'BMW OF NEW LONDON,' 543 COLMAN ST, NEW LONDON, CT 06320, WHERE I'VE SPEND THE WHOLE MORNING ON AUGUST 18, ONLY TO BE TOLD BY NICK PARSON (STANDING IN FOR FREDDIE ILLAS, TAG NO.W959), THAT THE AIRBAGS IN MY VEHICLE WERE OF 'THE TYPES WHICH DID NOT NEED A REPLACEMENT', CLAIMED TO RETURN THE VEHICLE WITHOUT ANY AIR BAG ALTERATIONS, BUT ALSO DID NOT GIVE ME ANY WRITTEN CONFIRMATION THAT MY VEHICLE WAS SAFE. THEREFORE, I'VE TRIED TO INQUIRE ABOUT THIS SITUATION BY CONTACTING BY EMAIL CUSTOMERRELATIONS@BMWUSA.COM (CORRESPONDENCE 1-9923906859), WHERE KATIE G., AND SEVERAL OTHERS, ADVISED ME TO CALL 1-800-831-1117 (BMW CUSTOMER RELATIONS AND SERVICES DEPARTMENT), HOWEVER WITHOUT ANY EFFECT. THEN I'VE TALKED TO CRYSTEL, BMW RECALL HOTLINE (1-800-525-7417), WHO, AGAIN, DID NOTHING TO ANSWER MY SAFETY CONCERNS, BUT SWITCHED ME TO TALK TO SOMEONE ELSE, WHICH I FINALLY IGNORED. MOST IMPORTANTLY, I REQUEST A WRITTEN STATEMENT ABOUT THE CURRENT SAFETY STATUS OF MY VEHICLE, CLEAR EXPLANATION WHY I'VE BEEN FORCED TO BRING MY VEHICLE TO A BMW SERVICE STATION, AND FULLY COMPENSATED FOR THE UNNECESSARY TRAVEL, 65 MILES (TOTAL) AND LOST WAGES, $680.

MY NAME IS [XXX], I OWN BMW 325I 2001, ON 17TH JULY 2017 , DRIVERS SIDE AND SHOULDER AIRBAGS DEPLOYED WHILE DRIVING WITH NO IMPACT , AFTER 911 CALL LAWRENCEVILLE POLICE OFFICER [XXX] PLACED A REPORT WITH DETAILS, ABOUT THIS ACCIDENT. I WILL ATTACH REPORT NUMBER, 5 WEEKS BEFORE IT HAPPEN I CHANGED 2 FRONT AIRBAGS AT NALLEY BWM ATLANTA. I CONTACTED ADVISOR [XXX], WAS ASKED TO BRING CAR TO SERVICE, AND SAID MY MODULE FAILED,BEFORE ASKED TO AUTHORIZE DIAGNOSTICS, WHAT I WILL ATTACH TO THIS MESSAGE. IM ASKING MORE INFORMATION WHAT I HAVE TO DO IN THIS SITUATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNED A 2001 BMW 325I. WHILE DRIVING 45 MPH, THE VEHICLE SHIFTED TO THE LEFT SIDE OF THE ROAD AND FLIPPED OVER SIX TIMES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE CAUGHT FIRE, WHICH WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE DRIVER SUSTAINED A SPRAIN TO HER NECK AND BACK, CONSISTENT HEADACHES, AND INTERNAL BLEEDING FROM HER GALLBLADDER. THE OTHER PASSENGER SUSTAINED INJURIES TO THE NECK AND BACK, BUT SPECIFICS WERE NOT AVAILABLE. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

VEHICLE WAS IN MOTION ON A CITY STREET AND GOT INTO AN ACCIDENT. DRIVER WAS ONLY PERSON IN VEHICLE. AIRBAG DEPLOYED AND ALTHOUGH THE ACCIDENT WASN'T EXTREMELY SERIOUS, IT INJURED DRIVER TO THE POINT HE WAS ABOUT TO LOSE HIS EYE. DRIVER DIDN'T IMPACT HIS FACE WITH ANYTHING BUT THE AIRBAG THAT CAME OUT WITH TOO MUCH FORCE. INJURY REQUIRED HOSPITALIZATION OF SEVERAL DAYS (5).