2019 Audi Q8

November 18, 2022 a warning lamp of electric system problem was displayed. There is no local Audi dealer and I decided to take the vehicle to my local automotive repair shop that does non warranty repair on Audis. I drove approximately 6-8 miles after the light came on and was one half mile from the service technicians when within 300 yards the vehicle became sequentially inoperable. First power steering, then transmission, brakes , ended with engine failure. I was in rush hour traffic and unable to steer off the road so I was blocking traffic near an intersection. My flashers and power windows were all that functioned. The doors were locked. When the tow truck arrived he let me out of the car. I was not injured and the vehicle was not hit either. The vehicle was transported to Audi Beaverton Oregon and now 3 1/2 months later is still there because there are no available starter/generator units available in this country. That unit failed and was the cause for my Audi’s complete shutdown. This was a potentially very dangerous situation and needs to be reported for a recall campaign. I have read that there are thousands of similar failures of the starter/generator systems in the USA and no available parts. I still have no estimate from my Audi Beaverton dealer/sevice supervisor as to when I can expect to get my car repaired and returned to me. They have not provided a loaner vehicle and refuse to cover the full cost of a rental car. I am disappointed in Audi’s level of customer service and communication.

2019 Audi Q8. The car is back in the Dealer Shop for almost 2 months. We don't really know what is wrong with the main issue on ALTERNATOR OR 48 V battery problems. And the excuse Service gave us is No ETA on the Parts From Germany. They have new cars coming in and they don't have parts coming in??. We are stuck in the middle, can't trade in or sell our cars. Right now this Q8 is a huge junk without any functional purpose. Some of the owners have been waiting for this fix for 3, 4 months. The government really should step in to find out what is going on on AUDI. It can't be parts shortage. It is some problem what AUDI simply can't fix. AUDI USA is also very unreliable. They direct us to our individual dealer, saying they can't do anything about it. They don't take any responsibly. We have no one to file complaint to.Most of the cars are still in the warranty, it is simply unbelievable.

On 12/12/2022 I was driving and the Q8 lost power and I coasted to a stop. All lights on driver panel were flashing or sequencing through. After sitting on the side of the road for 5 or so minutes I tried starting the car again. This time it started and I drove another 8 miles almost to my home when the car again just died in the road. This time I couldn't get it to restart. I had to have it towed to my local garage as my dealership was an hour and fifteen minutes away. The car has been diagnosed with needing an alternator, which no one including the dealerships have because this is a problem with many vehicles. It has now been over two months without my car.

In September 2022, I contacted the dealership to schedule my 50k service after observing a yellow battery light indicator flash on and then resolve itself by turning off. The mileage on my Q8 was approximately 44K at this time. I was also experiencing a passenger seatbelt warning issue despite no one in the passenger seat. The soonest the Audi service department could get me scheduled was on February 14, 2023. This has been an issue with Audi service departments at least the past 2 years. Since scheduling, I've experienced the warning issues several times On Thursday, February 2, 2023, I got a flashing yellow battery light in addition to other warnings that flashed on and then off. Because of this, I decided to take my car to the dealership for an emergency service on Friday, February 3, 2023, before traveling out of town the next week. While enroute to the dealership, the instrument panel alerted to an electrical system malfunction by displaying a yellow and then red battery icon. Multiple other warning lights for other systems malfunctioning displayed and the car stopped in traffic. My car was towed to the dealership. Once at the dealer, I was told that this was due to the generator failing and the part is on backorder due to being manufactured in Ukraine. The dealership stated this failure is apparently widespread, citing 56+ cars at this dealership and 100+ at the other with the same issue. Based upon this, the dealership informed me I qualified for the Audi USA buyback program and to contact them for a case number. When I called, I was told I had to wait 10 days to file or have had 3 reported incidents on record. On Februrary 14, 2023, I was told I did not qualify because my car was over 50k at the time it broke down. My mileage is 54,128. The issue began before 50k. I learned from the dealership, I qualify for the buyback because Audi extended the factory warranty on 1/31/2023 to include unlimited miles. I have an audio recording.

Got Electrical System Malfunction to start. I called service and they said car was safe to drive. Continued driving got a fault for automatic start/Stop malfunction, followed by: Right lug nut loose Right brake light malfunction Parking brake malfunction Distance indicator malfunction Power Steering malfunction Drive train ,malfunction. Car engine started hesitating and dash went totally blank. Car was hard to steer , luckily I live near the dealership. Dealer said there are 30 cars in their service department with the same problem. I am #3000 on Audis waitlist for parts to fix problem. 48 volt battery and alternator.