I am the owner of a 2019 Audi Q8, purchased on 8-8-19. I have had repeated issues with the driver's side seatbelt twisting and retracting the twisted portion up into the B pillar. I have had this issue repaired 3 separate times at my local dealership, most recently in June of 2023. Just 2 weeks after having it repaired, it tw…
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I am the owner of a 2019 Audi Q8, purchased on 8-8-19. I have had repeated issues with the driver's side seatbelt twisting and retracting the twisted portion up into the B pillar. I have had this issue repaired 3 separate times at my local dealership, most recently in June of 2023. Just 2 weeks after having it repaired, it twisted for the fourth time in early July. It has therefore been witnessed and documented by the dealership each time it has been repaired. The issue has never happened to me and has always happened after my husband has driven my car. So I cannot tell you what exactly is happening to cause this. There is a TSB regarding this problem. It is NHTSA ID Number: 10233615 published on 3-29-23 (the original TSB was NHTSA # 10158643 published on 4-1-19). The Manufacturer Communication Number: A6923872058455_6 I am concerned that there could be a safety issue while the seatbelt is in this twisted state. Thankfully I have not been in any accidents/incidents where the seatbelt malfunctioned. But how can I confidently be assured that the seatbelt will continue to function properly? It is not normal for a seatbelt to due this. I contacted my dealership on July 21 to have it repaired again under warranty, but they told me that I would have to pay to have it fixed again. They claim that it was never covered under warranty and that they repaired it each time for free. This was the first I had heard that is wasn't covered under my warranty. I escalated this issue to Audi of America, reference #05805277. I heard back today that the dealer claims "outside influence" as the cause of this seatbelt problem. Therefore, they will not repair it as it does not constitute a manufacturer's defect. I do not feel safe driving with my seatbelt in this condition. I am hoping that the NHTSA can guide me in the right direction for a resolution to this matter.
NHTSA ODI #11536534
12,000 miles · Oct 8, 2019
Seat BeltsSeatsCrashInjury
SEATBELT APPARATUS AND SEAT DETACHED DURING REAR END MOTOR VEHICLE CRASH.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, Audi A7, and Audi A6 vehicles previously repaired under recall number 25V900. Due to a software error, the lane departure warning system may be deactivated.
Consequence & remedy
Consequence: The driver may be unaware that the lane departure warning system is deactivated and rely on a system that is not functional, increasing the risk of a crash.
Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed March 13, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TW. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 6, 2026.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
Consequence & remedy
Consequence: A sudden loss of loss of steering control may increase the risk of a crash.
Remedy: Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
Consequence & remedy
Consequence: Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
Remedy: Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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