2023 Audi Q7

After owning the vehicle for less than one-year (~20k) miles, the front brakes started to pulse and make noise when stopping. Stopping distance was reduced. The dealer recommended that the rotors be replaced and did so at zero cost as a courtesy. Twelve weeks later, the pulsing and noise and reduced stopping distance started again. This time they refused to pay for the repair and blamed "braking habits". Audi national customer care also refused to do anything. The car is mostly driven on the highway and most of the braking is done by the adaptive cruise control. There is no other evidence of hard driving (i.e. tire wear or low gas mileage). The problem is almost certainly the calipers which should not fail after a year. Reduced stopping distance and brake failure are a safety hazard.

The contact owns a 2023 Audi Q7. The contact stated that the MIL warning light was illuminated. There was a yellow warning light illuminated with a message to take the vehicle to the dealer displayed. While the contact’s wife was driving at an undisclosed speed and approaching an intersection, the yellow warning light turned red. The contact stated that the vehicle suddenly independently skidded to a screeching stop. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 32,000.

2023 Audi Q7 The brake pedal randomly does not respond. This prevents the vehicle from being able to start, shift out of gear when parked, and the rear brake lights do not respond. My main concern is the brake lights not responding. I do not want to be injured in a collision when slowing down on the road. The vehicle has been sent back to the dealership twice. The first time the dealership could not duplicate the issue. There were no warning lights or system faults found when scanned. Two days latter the vehicle had to be towed due to the same issue not starting. The tow truck driver could not get the vehicle out of gear to move and noticed the brake lights not responding. Next day the vehicle was sent back to the dealership where they duplicated the problem but wanted to keep the vehicle for testing. The vehicle is still at the dealership 35+ days. I have multiple videos of the issue.