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2018 Audi Q5

Owner reports · Recalls · Investigations

More warning signs than most Q5 years

Owner complaints for the 2018 Audi Q5 are substantially higher than the model-year median of 52.

About this comparison →

When problems were reported

Mileage at the reported incident

64 reports with mileage · 138 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports0 fire reports4 injury reports

What owners actually said

202 reports
Mileage unknown · Jun 29, 2022
Service Brakes

While driving at a relatively low speed, approximately 30 mph, I approached a red light and proceeded to slow down. The brakes did not engage, so I continue to pump them but had to swerve into the right lane to avoid hitting the car in front of me. Fortunately, there wasn’t a car in the right lane. It was raining but not heavily…

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While driving at a relatively low speed, approximately 30 mph, I approached a red light and proceeded to slow down. The brakes did not engage, so I continue to pump them but had to swerve into the right lane to avoid hitting the car in front of me. Fortunately, there wasn’t a car in the right lane. It was raining but not heavily, although earlier we did go through heavy rain on the freeway. After this incident we still had to drive about 5 more miles to get to our destination. The brakes worked the rest of the way. I took the car to Audi to have them check it and they said they didn’t find anything; however, this was certainly some sort of brake malfunction.

NHTSA ODI #11471568

Mileage unknown · Jun 8, 2022
Electrical SystemEngineSteering

On 02/14/2022. Car just died while waiting for cars to pass to turn at light. Dashboard started flasing "engine start system: malfunction! - Please contact service" then "Parking Break Malfunction!" then, "Steering: Malfunction! - You an can continue driving" Panicked because was holding up traffic. After a couple minutes trying…

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On 02/14/2022. Car just died while waiting for cars to pass to turn at light. Dashboard started flasing "engine start system: malfunction! - Please contact service" then "Parking Break Malfunction!" then, "Steering: Malfunction! - You an can continue driving" Panicked because was holding up traffic. After a couple minutes trying Car then just started drove home and put on battery charger overnight. Hoping that's all it was. Next morning 02/15/2022 started right up early morning no issues to be concerned with was on highway doing approx 69 mph, drove approximately 42 miles then then while only driving 35 mph 4 lane highway. Again, No warnings, but while DRIVING Engine and steering, just shut down. Almost causing me to be reared and then hit on passanger side. I don't even want to think what could have happened had this happened on interstate or if my children were in the vehicle. It was a very dangerous and scary situation even happening while only doing 35 mph. This should be considered a MAJOR recall. Vehicle was towed on 02/16/22 to Clearwater Audi. We did not receive vehicle back until after over 9 weeks, 04/22/22. Yesterday, 06/07/2022 Sensors glitching again and being called back into dealership. I want this life threatening recall documented. There is absolutely no reason why a well cared for vehicle with less than 18,000 miles should be having these issues. We We keep losing out on time from work and driving back and forth to dealership. We need to be able to rely on the safety and integrity of this vehicle not only for the driver/passangers but for the safety of others on the road. Thank you for your time to hear our concerns

NHTSA ODI #11468263

Mileage unknown · May 25, 2022
Engine

Took the vehicle to the local dealer for a car damage repair but notified at multi-point checks that the thermostat housing is leaking coolant. It ran 43K miles only and this is a known issue so should be recalled.

NHTSA ODI #11466050

Mileage unknown · Mar 9, 2022
Forward Collision Avoidance

The cars emergency brake system malfunctioned on our 2018 Audi Q5 Premium Plus, causing the brakes to lock up for no reason while traveling on a busy street at 35 mph. The force of the braking was enough to cause a bruise from the seatbelt. The risk is potential loss of control of the car, especially if this occurred at a high…

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The cars emergency brake system malfunctioned on our 2018 Audi Q5 Premium Plus, causing the brakes to lock up for no reason while traveling on a busy street at 35 mph. The force of the braking was enough to cause a bruise from the seatbelt. The risk is potential loss of control of the car, especially if this occurred at a higher speed, or being rear ended. We immediately took the car to an Audi dealer who could not ID an issue from looking at fault codes. We have been experiencing other bogus warning messages: light system warning (nothing wrong), engine RPM exceeded warnings (engine RPMs never close to being exceeded), phone SOS errors. NO warnings or symptoms regarding the brake system. Dealer says to monitor. We have been driving the car for about a week since, and have not experienced the same issue again.

NHTSA ODI #11455805

Mileage unknown · Feb 2, 2022
Unknown Or Other

Our 2018 Audi SOS signaling device was built on 3G. Audi now tells us it is no longer available and will not fix the problem. For the record 3G was introduced in 2001 and 4G in 2009. Why did Audi use 3G in my 2018 model? Was it was some executive who made the choice because I can’t fathom an engineer choosing 4G over 3G. Th…

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Our 2018 Audi SOS signaling device was built on 3G. Audi now tells us it is no longer available and will not fix the problem. For the record 3G was introduced in 2001 and 4G in 2009. Why did Audi use 3G in my 2018 model? Was it was some executive who made the choice because I can’t fathom an engineer choosing 4G over 3G. This is the message we are receiving from Audi USA. https://www.audiusa.com/us/web/en/inside-audi/innovation/audi-connect/layer/legal/3g-downturn-faq.html ...The following Audi connect services will no longer be available following AT&T’s 3G turndown: Audi connect CARE’s SOS and emergency call feature, online roadside assistance, Audi Service Request, and Audi incident assistance, remote lock and unlock, vehicle status report, and stolen vehicle locator...

NHTSA ODI #11450037

Mileage unknown · Feb 2, 2022
Structure

REAR HATCH RANDOMLY OPEN DURING OPERATIONS AND WHILE SITTING PARKED.

NHTSA ODI #11450027

Mileage unknown · Nov 11, 2021
Structure

Panoramic sunroof leaked water into the car's electrical system during a rainstorm (despite being closed tight), resulting in a total failure of the car's electrical system, potentially a catastrophic occurrence. Fortunately the electrical failure happened when the car was stationary.

NHTSA ODI #11440144

Mileage unknown · Oct 11, 2021
Unknown Or Other

As I was driving down the freeway, I heard a loud boom/explosion sound. I was instantly covered in glass, as my sunroof had exploded. I was not driving under an overpass, and there was no truck throwing rocks around me. Upon inspection, the remaining glass around the hole in the sunroof was pointed upward, showing that the gl…

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As I was driving down the freeway, I heard a loud boom/explosion sound. I was instantly covered in glass, as my sunroof had exploded. I was not driving under an overpass, and there was no truck throwing rocks around me. Upon inspection, the remaining glass around the hole in the sunroof was pointed upward, showing that the glass exploded up, rather than something breaking down into the sunroof. I am very lucky that I was able to keep my car on the road and not cause an accident, as the sheer loudness of the explosion, and the glass falling all over me were huge safety risks. There have been zero warnings/symptoms with the sunroof prior to this incident, and I had the fabric cover opened, as I did not know that this could happen, which allowed the glass to fall all over me as I was driving on the freeway.

NHTSA ODI #11436330

Mileage unknown · Jul 30, 2021
Electrical SystemForward Collision AvoidanceVehicle Speed Control

It says driver system malfunction. Day before that it says Auto Start and Stop malfunction failure. When you are the traffic light and slow down and take a turn then the car gives kinds of couple of pushes as if the It gearbox is not able to adjust the speed automatically . You need to accelerate to keep the balance of the Car. …

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It says driver system malfunction. Day before that it says Auto Start and Stop malfunction failure. When you are the traffic light and slow down and take a turn then the car gives kinds of couple of pushes as if the It gearbox is not able to adjust the speed automatically . You need to accelerate to keep the balance of the Car. Every passenger of the car feel the same. After 2 days I started getting Driver system malfunction warning. The car is not safe to drive on highways or local road as gearbox has some issues. There is a class action lawsuit for the similar problem which Audi did not address yet. https://margarianlaw.com/audi-class-action-lawsuit/

NHTSA ODI #11427158

Mileage unknown · Jun 29, 2021
Electrical SystemService BrakesSteering

The 2nd generation Audi Q5 (roughly 2017-2021+) has a major susceptibility to immediate, catastrophic failure as evidenced from my own experience and dozens of episodes reported online. This failure typically causes a $2000-$3000 repair bill that Audi will not cover and will claim is the fault of the owner. My wife was driving …

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The 2nd generation Audi Q5 (roughly 2017-2021+) has a major susceptibility to immediate, catastrophic failure as evidenced from my own experience and dozens of episodes reported online. This failure typically causes a $2000-$3000 repair bill that Audi will not cover and will claim is the fault of the owner. My wife was driving the vehicle with our 5-year-old daughter in the car In the middle of the rear seat. The daughter spilled part of a 500 ml water bottle onto the seat next to her. Within 20 seconds of this happening, the car began alerting about steering malfunctions, braking malfunctions, and the windows began seizing up and down repeatedly. The car was completely inoperable. We are lucky this was on a slow city street and not on the interstate or tollway! Once stopped, we no buttons generated any actions from the vehicle. we couldn't power it on, put it into neutral to be towed away, raise the windows, or perform ANY other function at all. The car was a useless brick. We were charged $125 for the towing service and another $2200 from Audi Plano in Texas. After countless conversations, even debates, with David (director Audi Plano) and even Audi USA customer experience team, they REFUSED to admit any fault in a poor design and help cover any of the costs whatsoever, and we are even still in warranty. The part that was damaged is DIRECTLY below the cupholders and has no effective liquid protections - what did they think would happen! Here are other examples from online: https://www.audiworld.com/forums/q5-sq5-mkii-discussion-218/water-bottle-leak-%241800-damage-3009540/ https://www.audiworld.com/forums/q5-sq5-mkii-discussion-218/control-module-ruined-moisture-corrosion-3001605/page5/ https://www.mumsnet.com/Talk/shopping/3641294-Audi-Q5-taken-out-by-DD-water-spill-in-rear-seat https://www.nhtsa.gov/recalls?nhtsaId=11350209

NHTSA ODI #11422837

Official recalls

6

21V947000 · Electrical System:body Control Module/bcm; Structure:body

Dec 8, 2021

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.

Consequence & remedy

Consequence: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

Remedy: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.

Additional source detail variants (2)

Structure:body

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.

Consequence: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

Remedy: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.

Electrical System:body Control Module/bcm

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.

Consequence: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

Remedy: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.

19V737000 · Structure:body

Oct 16, 2019

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.

Consequence & remedy

Consequence: The detached trim may become a road hazard, increasing the risk of crash.

Remedy: Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.

19V416000 · Wheels:hub

Jun 5, 2019

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach.

Consequence & remedy

Consequence: The detached trim may become a road hazard, increasing the risk of crash.

Remedy: Volkswagen will notify owners, and dealers will secure the wheel arch trim with an additional screw and nut, free of charge. The recall began July 26, 2019. Owners may contact Volkswagen customer at 1-800-253-2834. Volkswagen's number for this recall is 66K6.

19V277000 · Service Brakes, Hydraulic:foundation Components:master Cylinder

Apr 8, 2019

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.

Consequence & remedy

Consequence: A short casting can cause a sudden loss of brakes, increasing the risk of crash. The electronic parking brake and its emergency brake function are not affected and will still function.

Remedy: Audi has notified owners, and dealers will inspect the brake master cylinder, replacing it as necessary, free of charge. The recall began May 3, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 47O9.

18V369000 · Service Brakes, Hydraulic:foundation Components:disc:caliper

Jun 1, 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.

Consequence & remedy

Consequence: A reduction of braking performance can increase the risk of a crash.

Remedy: Volkswagen and Audi will notify their owners. Audi dealers will bleed the rear brakes. Volkswagen dealers will bleed the front and rear brake calipers. Note: Owners are advised not to drive their vehicles until the brake system has been checked. The recall began June 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 47N8, 47N9, and 47N6.

16V955000 · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module; Air Bags:side/window; Seat Belts:pretensioner

Dec 29, 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

Consequence & remedy

Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

Additional source detail variants (4)

Seat Belts:pretensioner

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

Air Bags:frontal:passenger Side:inflator Module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

Air Bags:side/window

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

Air Bags:frontal:driver Side:inflator Module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.