AFTER DRIVING THE VEHICLE AND PARKING, WENT TO RESTART AFTER ENGINE WAS OFF FOR APPROXIMATELY 3.5 HOURS, HEARD AN ALARM SOUND UPON START UP AND THE MESSAGE DISPLAYED "STEERING DEFECTIVE" DO NOT DRIVE VEHICLE. THE POWER STEERING WAS NON FUNCTIONAL HAD NO OTHER OPTION BUT TO DRIVE WITHOUT POWER STEERING AS WE WERE STRANDED OUT OF …
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AFTER DRIVING THE VEHICLE AND PARKING, WENT TO RESTART AFTER ENGINE WAS OFF FOR APPROXIMATELY 3.5 HOURS, HEARD AN ALARM SOUND UPON START UP AND THE MESSAGE DISPLAYED "STEERING DEFECTIVE" DO NOT DRIVE VEHICLE. THE POWER STEERING WAS NON FUNCTIONAL HAD NO OTHER OPTION BUT TO DRIVE WITHOUT POWER STEERING AS WE WERE STRANDED OUT OF STATE, ARRIVED AT OUR DESTINATION, TURNED OFF VEHICLE, WARNING LIGHT TURNED OFF AND POWER STEERING RESUMED, CAR SAT OVERNIGHT, UPON START UP THE FOLLOWING MORNING THE ALARM WENT ON AGAIN WITH WARNING LIGHTS ILLUMINATED AGAIN, TURNED CAR OFF AND DID NOT DRIVE, CAR SAT FOR 10 HOURS AND UPON START UP POWER STEERING RETURNED AND DROVE TO DEALERSHIP WHERE PURCHASED AND THEY COULD NOT GET THE SYSTEM TO REPEAT THE DEFECTIVE STEERING WARNING ILLUMINATE, RAN THE CODES AND COULD NOT DIAGNOSE, TRANSFERRED TO AN AUDI DEALER WHO IN TURN DIAGNOSED IT WITH A FAULTY STEERING (SAME AS THE SQ5'S WHICH HAVE THE RECALL) AUDI REFUSES TO COVER UNDER WARRANTY. CAR ONLY HAS 41K MILES ON IT.
NHTSA ODI #11232926
96,000 miles · Mar 19, 2019
Steering
TL* THE CONTACT OWNS A 2014 AUDI Q5. WHILE TURNING THE VEHICLE, THE STEERING SEIZED. THE CONTACT ALMOST CRASHED INTO AN ONCOMING VEHICLE DUE TO THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI OF QUEENS (30-35 COLLEGE POINT BLVD, FLUSHING, NY 11354, (929) 297-0700) WHERE THE VEHICLE WAS CU…
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TL* THE CONTACT OWNS A 2014 AUDI Q5. WHILE TURNING THE VEHICLE, THE STEERING SEIZED. THE CONTACT ALMOST CRASHED INTO AN ONCOMING VEHICLE DUE TO THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI OF QUEENS (30-35 COLLEGE POINT BLVD, FLUSHING, NY 11354, (929) 297-0700) WHERE THE VEHICLE WAS CURRENTLY BEING DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 96,000.
NHTSA ODI #11190001
95,000 miles · Mar 2, 2019
Steering
THE STEERING LOCKS-UP AND IS EXTREMELY HARD TO TURN IN EITHER DIRECTION WHILE DRIVING. THE SAME CONDITION EXISTS IN THE STATIONARY POSITION.
NHTSA ODI #11183663
30,000 miles · May 17, 2018
Steering
CAR HAS ~30000 MILES. DROVE IT FOR 120 MILES, TURNED CAR OFF AT REST STOP. STARTED CAR AND AN ERROR INDICATOR "STEERING DEFECTIVE, DO NOT DRIVE" APPEARED. STEERING WHEEL WOULD NOT TURN. REPAIR SHOP DIAGNOSED THE PROBLEM AS A FAILED STEERING ASSEMBLY AND NOTED THAT THIS ISSUE WAS A RECALL ITEM ON THE AUDI SQ5 BUT NOT ON THE STAND…
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CAR HAS ~30000 MILES. DROVE IT FOR 120 MILES, TURNED CAR OFF AT REST STOP. STARTED CAR AND AN ERROR INDICATOR "STEERING DEFECTIVE, DO NOT DRIVE" APPEARED. STEERING WHEEL WOULD NOT TURN. REPAIR SHOP DIAGNOSED THE PROBLEM AS A FAILED STEERING ASSEMBLY AND NOTED THAT THIS ISSUE WAS A RECALL ITEM ON THE AUDI SQ5 BUT NOT ON THE STANDARD Q5. THEY EXPLAINED THAT IF I WERE DRIVING THE VEHICLE AT THE TIME OF THE FAILURE THAT IT WOULD HAVE BEEN VERY DIFFICULT TO STEER THE CAR TO SAFETY. CALLED AUDI AND EXPLAINED THE PROBLEM AND THEY SAID AUDI COULD NOT ASSIST OR COMMENT ON THE FAILURE SINCE THE VEHICLE WAS NO LONGER UNDER THE MANUFACTURE WARRANTY.
NHTSA ODI #11096643
48,000 miles · Jan 10, 2018
Steering
TL* THE CONTACT OWNS A 2014 AUDI Q5. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED IN THE WINTER MONTHS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (RAY CATENA AUDI TOMS RIVER EAST, 325 NJ-37, TOMS RIVER, NJ 08753), BUT THE CAUSE OF THE FAILURE COULD NOT B…
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TL* THE CONTACT OWNS A 2014 AUDI Q5. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED IN THE WINTER MONTHS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (RAY CATENA AUDI TOMS RIVER EAST, 325 NJ-37, TOMS RIVER, NJ 08753), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #11061622
5,000 miles · Mar 31, 2014
Steering
TL* THE CONTACT OWNS A 2014 AUDI Q5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL WOULD NOT EXHIBIT ANY RESISTANCE AND DID NOT ADJUST TO THE SPEED OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROX…
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TL* THE CONTACT OWNS A 2014 AUDI Q5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL WOULD NOT EXHIBIT ANY RESISTANCE AND DID NOT ADJUST TO THE SPEED OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
NHTSA ODI #10575950
3,884 miles · Mar 11, 2014
Steering
VEHICLE HAS BEEN REPAIRED BY AUDI FOR A SIMILAR ISSUE. REPORTING AGAIN, BECAUSE DEALER COMPLETELY REPLACED AUDI "ELECTROMECHANICAL STEERING UNIT". VEHICLE STEERING LOCKED UP HARD, REQUIRING VERY LARGE AMOUNT OF FORCE TO TURN EVEN A FEW DEGREES. MESSAGE ON A DISPLAY "STEERING IS DEFECTIVE". VEHICLE HAS BEEN REPAIRED BY AUDI FOR A…
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VEHICLE HAS BEEN REPAIRED BY AUDI FOR A SIMILAR ISSUE. REPORTING AGAIN, BECAUSE DEALER COMPLETELY REPLACED AUDI "ELECTROMECHANICAL STEERING UNIT". VEHICLE STEERING LOCKED UP HARD, REQUIRING VERY LARGE AMOUNT OF FORCE TO TURN EVEN A FEW DEGREES. MESSAGE ON A DISPLAY "STEERING IS DEFECTIVE". VEHICLE HAS BEEN REPAIRED BY AUDI FOR A SIMILAR ISSUE JUST ON 23 OCT 2013. REPORTING AGAIN AS A NEW ISSUE, BECAUSE DEALER HAS COMPLETELY REPLACED AUDI "ELECTROMECHANICAL STEERING UNIT" AND OTHER PARTS. *TR
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Consequence & remedy
Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
Consequence & remedy
Consequence: The melted wires can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Additional source detail variants (2)
Air Bags:side/window
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Visibility:sun/moon Roof Assembly
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Consequence & remedy
Consequence: If the coolant pump overheats, it can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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