2012 Audi Q5

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: I RECEIVED THE TAKATA RECALL 69N1 FOR TAKATA SDI DRIVER FRONTAL AIRBAG FOR MY 2012 AUDI Q5. THE RECALL NOTICE ALSO NOTIFIES ME THAT A RECALL REPAIR IS NOT YET AVAILABLE DUE TO UNAVAILABLE PARTS. AUDI OF AMERICA INFORMED ME THAT THEY ARE NOT LOANING OUT VEHICLES TO THOSE AFFECTED BY THE RECALL SINCE NOT AUDI VEHICLES WORLD WIDE HAVE NOT HAD A INJURY OR DEATH DUE TO THE AIRBAG. I DO NOT WANT TO BE THE FIRST AUDI DEATH OR INJURY DUE TO THE AIRBAG ESPECIALLY SINCE I LIKE IN A VERY HUMID AREA (CENTRAL ALABAMA) WHICH I HAVE BEEN TOLD THAT THE AIRBAGS ARE MORE LIKELY TO DEPLOY BROKEN IN HUMID AREAS. I DO NOT FEEL SAFE DRIVING MY CAR. I CANNOT SPEND MONTHS CROSSING MY FINGERS THAT I WILL NOT GET IN AN ACCIDENT WHILE WAITING FOR PARTS. I WOULD LIKE A CAR AVAILABLE FOR ME TO DRIVE. THANK YOU. *TR

MY HUSBAND AND I WERE DRIVING IN MY 2012 AUDI Q5 ON THE HIGHWAY ON MAY 4 WHEN THE SUNROOF SHATTERED, DROPPING GLASS ALL OVER THE INTERIOR OF THE CAR AND US. THERE WERE NO OTHER VEHICLES AHEAD OF OR NEXT TO US, NO OVERPASSES, NO PEOPLE... THE SUNROOF BLEW OUT FROM THE INSIDE AND THE VEHICLE BEHIND US SWERVED AS GLASS FLEW AT THEIR CAR. WE WERE TRAVELING AT 75 MPH, THE LEGAL SPEED FOR THE ROAD. THE TEMPERATURE WAS A MODERATE 73 DEGREES F. THE CAR JUST TURNED OVER 40,000 MILES AND THE WARRANTY EXPIRED ON JAN. 31. THE CAR IS KEPT IN THE GARAGE AT HOME AND AT WORK.

TAKATA RECALL. I OWN A 2012 AUDI Q5. I DRIVE MY 2 YOUNG CHILDREN TO SCHOOL IN MY AUDI AND HAVE NO OTHER ALTERNATIVE MODE OF TRANSPORTATION. I FEEL INCREDIBLY NERVOUS AND IN DANGER DRIVING MY CHILDREN AND MYSELF IN SUCH AN UNSAFE VEHICLE. AUDI REFUSES TO GIVE ME A LOANER VEHICLE AND HAS NO TIME FRAME AS TO WHEN REPAIRS MAY BE DONE. I CONTACTED AUDI HEADQUARTERS AND MY LOCAL DEALER SEVERAL TIMES VOICING MY SAFETY CONCERN. I WAS TOLD BY BOTH PARTIES THAT EACH OTHER WERE TO BLAME FOR THE LACK OF RESOLUTION. IT'S UNBELIEVABLE TO ME, THAT AUDI, BEING AN EXPENSIVE LUXURY BRAND, WOULD GIVE ME SUCH A RUN AROUND AND HAVE NO PROTOCOL ON HOW TO HANDLE THIS TAKATA RECALL SITUATION. IT'S SHOCKING HOW BLATANTLY AUDI HAS NO REGARD FOR THEIR CUSTOMERS SAFETY. MY HUSBAND'S VEHICLE, ACURA TL 2012 HAD THE SAME RECALL. ACURA DEALER INSTRUCTED MY HUSBAND TO STOP DRIVING THE CAR IMMEDIATELY AND PROVIDED A LOANER FOR CONCERN OF MY HUSBANDS SAFETY. WITHIN 2 MONTHS, THEY FIXED THE VEHICLE AND ALL IS WELL. IT WAS A PAINLESS EXPERIENCE HE GREATLY APPRECIATED. I EXPECTED THE SAME FAIR TREATMENT FROM AUDI BEING A PREMIER LUXURY CAR BRAND. I DON'T UNDERSTAND WHY AUDI DOESN'T FEEL ANY OBLIGATION TO ENSURE THE SAFETY OF THEIR CUSTOMERS. ALL I'M ASKING FOR IS A SAFE VEHICLE TO DRIVE UNTIL THEY CAN REPAIR MY Q5. IT IS A HUGE DISAPPOINTMENT. I HOPE YOU CAN HELP REMEDY MY DESPERATE CONCERN. THANK YOU. *TR

*** TAKATA RECALL *** I AM FILING A COMPLAINT WITH NHTSA BECAUSE I FEEL I AM DRIVING A, SO TO SPEAK, "LOADED GUN." I FIND IT COMPLETELY IRRESPONSIBLE THAT MY VEHICLE MAKER, AUDI, AS WELL AS TAKATA, HAVE NOT REACHED OUT TO ME REGARDING A VERY SERIOUS DEFECT IN MY CAR. AS YOU ARE WELL AWARE, THIS IS A PROBLEM THAT HAS LED TO SERIOUS HARM AND DEATH, YET, BY SHEER COINCIDENCE, I JUST SO HAPPENED TO STUMBLE UPON THIS STORY AND FIND THAT MY CAR IS ONE OF THE AFFECTED. TO MAKE MATTERS WORSE, I FIND OUT THAT THERE IS NO REMEDY TO THIS PROBLEM. NEITHER TAKATA NOR AUDI ARE TAKING MEASURES TO GET MY CAR OFF THE ROAD PROTECTING ME AND MY FAMILY.

I WAS DRIVING AT HIGHWAY SPEED (~65 MPH) TODAY WHEN TRAFFIC QUICKLY CAME TO A STOP AND I BRAKE FAIRLY HARD. ABOUT WHEN THE CAR CAME TO A STOP, A "TPMS MALFUNCTION" (TIRE PRESSURE MONITORING SYSTEM) ERROR MESSAGE CAME ON THE DASH AND THE CAR COULD NO LONGER ACCELERATE, AS THE ENGINE WAS DISCONNECTED FROM THE TRANSMISSION. THE GEAR SHIFT LEVER WAS IN "DRIVE", BUT THE ENGINE WAS FREE-REVVING AS IF THE TRANSMISSION WAS IN "NEUTRAL". I SHIFTED TO "S" (SPORT) MODE - NO CHANGE. I SHIFTED TO "PARK" AND THEN BACK TO "DRIVE" - NO CHANGE. TRAFFIC ON THE HIGHWAY HAD BEGUN MOVING AND I WAS STRANDED, BLOCKING TRAFFIC. AFTER ANOTHER ATTEMPT, I SHUT OFF THE VEHICLE AND TURNED IT BACK ON. AT THAT POINT, "DRIVE" ENGAGED PROPERLY AND I WAS ABLE TO DRIVE BACK HOME SAFELY. MY VEHICLE HAS BEEN MAINTAINED PROPERLY AT ALL REGULARLY SCHEDULED SERVICE INTERVALS. I HAD NOT EXPERIENCED THIS ISSUE BEFORE, BUT, AFTER READING THROUGH BLOGS, IT SEEMS LIKE THIS IS AN ISSUE THAT SEVERAL AUDI VEHICLES HAVE EXPERIENCED OVER THE LAST FEW YEARS AND IT'S NOT CLEAR IF AUDI OF AMERICA CONSIDERS THIS RECALL WORTHY. MY PERSPECTIVE IS THAT THIS IS A SIGNIFICANT SAFETY CONCERN AND WARRANTS FURTHER INVESTIGATION, AS IT IS INTERMITTENT AND ACUTE. IN OTHER WORDS, IT IS UNPREDICTABLE / RECURRING AND CAN HAVE A SERIOUS IMPACT IF IT HAPPENS AT THE WRONG TIME, UNLIKE A NORMAL WEAR-AND-TEAR ISSUE. THANK YOU FOR TAKING THE TIME TO CONSIDER THIS INCIDENT AS ONE THAT IS WORTHY OF FURTHER INVESTIGATION. *TR

IT CAME TO MY ATTENTION AT 70,000 MILES THAT I HAD TO OCCASIONALLY ADD OIL BETWEEN OIL CHANGES. AT 95,000 MILES THE OIL CONSUMPTION INCREASED. CURRENTLY AT 100,000 MILES OIL CONSUMPTION INCREASED TO A QUART OF OIL EVERY 1000 MILES. TWO AUTO REPAIR BUSINESSES, INCLUDING SHEARER AUDI OF SOUTH BURLINGTON VERMONT, HAVE LOOKED AT MY CAR. EACH REPAIR BUSINESS TELLS ME THAT THERE ARE TWO COSTLY POSSIBILITIES TO FIX THE CAR. THE BOTTOM LINE IS THAT IT SEEMS TO NEED A NEW ENGINE BLOCK AND PISTONS AND ALL. IT SEEMS THAT SHEARER AUDI SERVICE REP SHOULD HAVE WARNED ME THAT THERE MIGHT BE A PROBLEM WITH THE OIL CONSUMPTION BEFORE MY AUDI'S WARRANTY WAS UP. IT ALSO SEEMS THAT THE 2012 Q5 SHOULD HAVE BEEN INCLUDED IN THE CLASS ACTION OIL CONSUMPTION LAW SUIT. AS YOU ARE AWARE, AUDI HAS BEEN AWARE OF THIS DEFECT FOR YEARS AND YET THE 2012 2.0T ENGINE DOES NOT SEEM TO BE REDESIGNED TO FIX THE PROBLEM.

BREAK MAKE LOUD SQUEAL SOUND AT LOW SPEED. I REPLACED WITH ROTOR AND PADS BUT THE NOISE CAME BACK A FEW MONTHS LATER. TRIED TO WORK WITH AUDI TO LET THEM PAY FOR ANOTHER SET OF ROTOR AND PADS, BUT THEY REFUSED. AUDI DOES NOT CONSIDER THIS IS A SAFETY ISSUE, AND NO SOLUTION AT THIS POINT. HOWEVER, MY WIFE COMPLAINED THAT THE NOISE IS CHANGING HER DRIVING BEHAVIOR, AS SHE TENDS TO BREAK LESS OR AT THE LAST SECOND IN ORDER TO LOWER THE NOISE. AT FIRST I DON'T BELIEVE IT, BUT I DROVE HER CAR ONE DAY AND QUICKLY ADAPTED TO IT AS THE NOISE IS SO BAD.

DRIVE 2012 AUDI Q5 2.0T PREMIUM PLUS. I WAS DRIVING BACK HOME AND MALFUNCTION INDICATOR LIGHT (MIL) SHOWED UP. THE ENGINE IS MAKING WHISTLING SOUND. I TOOK MY CAR TO AUDI DEALERSHIP AND THEY INFORMED ME THAT THE HIGH PRESSURE FUEL PUMP AND SOME OTHER PARTS WOULD NEED REPLACEMENT. I GOT A LETTER FROM AUDI ABOUT WARRANTY EXTENSION FOR FUEL INJECTOR TO 120K MILES. AS PER THE DEALERSHIP, THIS IS A DIFFERENT ISSUE. WHEN RESEARCHED ONLINE, THIS IS A VERY KNOWN ISSUE AND ALOT OF AUDI 2.0T ENGINES HAVE COME UP WITH THIS ISSUE. MY CAR JUST WENT OUT OF WARRANTY AND IS AT 54K MILES, THIS IS UPSETTING THAT SUCH A KNOWN ISSUE AND I'VE TO PAY FOR THIS.