Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
70–25K
825–50K
1850–75K
1375–100K
12100–150K
4150K+
62 reports with mileage · 106 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 85 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports0 fire reports1 injury reports
What owners actually said
168 reports
Mileage unknown · Jan 13, 2017
Air Bags
TAKATA RECALL HAS BEEN 10 MONTHS, DRIVING AROUND A SOON 10 MONTH OLD BABY. NO RENTAL CAR PROVIDED BY DEALERSHIP, CALLED CORPORATE 3 TIMES OVER THE 10 MONTH PERIOD AND EXPLAINED MY SITUATION WITH THE BABY AND THEY HAVE NO HEART. GOD FORBID SOMETHING IS TO HAPPEN. HOW IS AUDI NOT OFFERING RENTALS LIKE TOYOTA AND ACURA. DISGRACE TO…
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TAKATA RECALL HAS BEEN 10 MONTHS, DRIVING AROUND A SOON 10 MONTH OLD BABY. NO RENTAL CAR PROVIDED BY DEALERSHIP, CALLED CORPORATE 3 TIMES OVER THE 10 MONTH PERIOD AND EXPLAINED MY SITUATION WITH THE BABY AND THEY HAVE NO HEART. GOD FORBID SOMETHING IS TO HAPPEN. HOW IS AUDI NOT OFFERING RENTALS LIKE TOYOTA AND ACURA. DISGRACE TO NOT OFFER CAR RENTALS OR COMPARABLE TRADE INS.
NHTSA ODI #10945221
Mileage unknown · Dec 29, 2016
Air BagsFuel System, Gasoline
2012 AUDI Q5. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG OR FUEL PUMP FLANGE. *SMD
NHTSA ODI #10936992
Mileage unknown · Dec 14, 2016
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10935261
Mileage unknown · Dec 9, 2016
Air Bags
TAKATA RECALL-- AIRBAG RECALL. NOT FIXED!THIS IS EXTREMELY WORRISOME SINCE I LIVE IN A HOT, HUMID STATE (TEXAS). THE PROBLEM WAS IDENTIFIED A WHILE BACK AND YET NO FIX. UNACCEPTABLE.
NHTSA ODI #10934288
Mileage unknown · Dec 7, 2016
Air Bags
TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V650000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. …
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TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V650000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #10933643
Mileage unknown · Dec 2, 2016
Air BagsFuel/propulsion System
TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V660000 (FUEL SYSTEM, GASOLINE) AND 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WA…
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TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V660000 (FUEL SYSTEM, GASOLINE) AND 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10929586
Mileage unknown · Nov 29, 2016
Air Bags
TAKATA RECALL
NHTSA ODI #10928507
50,000 miles · Nov 24, 2016
Air Bags
TAKATA AIRBAG - RECALL DATED FEB 2016 FOR A DEFECT THAT CAN CAUSE SERIOUS INJURY OR DEATH. 9 MONTHS LATER AUDI STILL DOES NOT HAVE A SOLUTION TO THIS RECALL. IT IS VERY FRIGHTENING TO CONTINUE DRIVING A VEHICLE THAT HAS A SERIOUS OPEN RECALL.
NHTSA ODI #10927755
Mileage unknown · Nov 22, 2016
Air BagsFuel/propulsion System
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 16V660000 (FUEL SYSTEM, GASOLINE). HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. T…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 16V660000 (FUEL SYSTEM, GASOLINE). HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10927418
Mileage unknown · Nov 2, 2016
Fuel/propulsion SystemUnknown Or Other
I HAVE ALREADY FILLED THE ONLINE FORM ABOUT MY VEHICLE BUT WILL ALSO SEND TO AUDI CARE WA1DKAFP8CA096667 I HAD LOW OIL PRESSURE WARNING AT 32000 MILES AND WAS TOWED. I WAS TOLD WHEN I WENT FOR THE FIRST TIME FOR LOW OIL PRESSURE, THEY THOUGHT MAY BE THE OIL SWITCH WAS AT FAULT AND I HAD TO PAY FOR IT WITH JUST 32000 MILES ON …
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I HAVE ALREADY FILLED THE ONLINE FORM ABOUT MY VEHICLE BUT WILL ALSO SEND TO AUDI CARE WA1DKAFP8CA096667 I HAD LOW OIL PRESSURE WARNING AT 32000 MILES AND WAS TOWED. I WAS TOLD WHEN I WENT FOR THE FIRST TIME FOR LOW OIL PRESSURE, THEY THOUGHT MAY BE THE OIL SWITCH WAS AT FAULT AND I HAD TO PAY FOR IT WITH JUST 32000 MILES ON IT OIL PRESSURE LOW WARNING CAME BACK AGAIN WITH STARTING THE ENGINE ON THE DRIVEWAY. HAD TO TOW IT BACK TO JACK INGRAM IN MONTGOMERY AND NOW WAS TOLD ITS THE SEAL OF THE CRANK SHAFT AT FAULT. I THINK ITS A SAFTEY ISSUE WITH WARNING I CANT DRIVE WARNING ONSTRANDED ON THE STREET. I REQUEST YOU ALL TO LOOK INTI OIL LEAK FROM CRAMSHAFT THANKS DINESH
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Consequence & remedy
Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Additional source detail variants (2)
Air Bags:side/window
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Visibility:sun/moon Roof Assembly
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 AUDI Q5 VEHICLES, MANUFACTURED FROM JUNE 21, 2011, THROUGH DECEMBER 9, 2011. SOME VEHICLES MAY BE EQUIPPED WITH A FRONT SUNROOF GLASS PANEL THAT IS SUSCEPTIBLE TO BREAKAGE IN EXTREMELY COLD WEATHER/TEMPERATURE CONDITIONS.
Consequence & remedy
Consequence: SHOULD THE SUNROOFS GLASS BREAK WHILE THE VEHICLE IS IN USE, THE FALLING GLASS COULD CUT AND INJURE THE DRIVER OR PASSENGERS. IT COULD ALSO DISTRACT THE DRIVER, INCREASING THE RISK OF A CRASH.
Remedy: VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FRONT SUNROOF GLASS PANEL, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 7, 2012. OWNERS MAY CONTACT AUDI AT 1-800-253-2834.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2012 Audi Q5 Problems, Complaints & Recalls | Skip That Year