2012 Audi Q5

ON [XXX] AT [XXX], AT MY HOME, I PULLED OUT OF DRIVEWAY IN MY 2012 AUDI 2012 Q5, I DROVE THREE HOUSES DOWN, AND THE SUNROOF EXPLODED SENDING SHATTERED GLASS ON MYSELF, MY THEN [XXX] SON, AND INTO THE CABIN OF THE CAR. I CALLED AUDI FOR REPAIR, BUT WAS INFORMED THERE WAS A 3 TO 4 MONTH WAIT, ORDERED A ON REPAIRS. SO I ORDERED A REPLACEMENT AND INSTALLED MYSELF. ON [XXX] MY 2012 AUDI Q5, WOULD NOT START, DASH FAULT INDICATED CRANKCASE/ CAMSHAFT NOT ALINGED. PUT VEHICLE IN A AUDI REPAIR SHOP (NOT DEALERSHIP) FOR REPAIRS. DAMAGE WAS CRANKCASE, TIMING CHAIN, AND TIMING CHAIN TENSIONER RESEARCH DONE FOUND THAT THERE WAS SIX RECALLS ON THE VEHICLE, ONE INVOLVING THE SUNROOF SHATTERING, AND THE OTHER INVOLVING THE CRANKCASE, TIMING CHAIN, AND TENSIONER. ON 04/15/2025 I CALLED AUDI AT 800-822-2834 ABOUT THE INCIDENTS, AND INQUIRING ABOUT THE SIX RECALLS, ATTEMPTING TO MAKE SURE THE REPAIRS HAD BEEN COMPLETED. THE REPRESENTATIVE WAS ABLE TO PROVIDE DATES THAT A CASE WAS CLOSED BASED ON THE VIN OF MY VEHICLE BUT WAS NOT ABLE TO CONFIRM THAT THE RECALL REPAIRS HAD BEEN DONE, SHE STATED A CLAIM BEING CLOSED "USUALLY MEANT A REPAIR WAS DONE. BUT ONLY THE DEALERSHIP THAT OPENED THE CASE WOULD HAVE MORE INFORMATION. I REQUESTED THE DEALERSHIP INFORMATION, ADVISING THAT I WAS CONCERNED AS THUS FAR THE RECALL REPAIRS SEEM TO BE FAILING, AND THE RECALL ON THE AIRBAGS COULD CAUSE POTENTIAL DEATH IF DEPLOYED. I REQUESTED A SUPERVISOR CALL BACK. ON 04/16/2025 I RECEIVED A CALL BACK FROM A SUPERVISOR NAME JUAN/ID 43248. I EXPLAINED TO HIM THE ISSUE WITH THE PREVIOUS RECALLS FAILING AND MY CONCERNS ABOUT THE AIRBAGS, AND ASKED FOR THE DEALERSHIP NAME AND NUMBER THAT DID THE REPAIRS. HE REFUSED TO GIVE ME THE INFORMATION SIGHTING IT CONTAINED INFORMATION ON THE PREVIOUS OWNER. I SEEK TO CONFIRM THAT THESE REPAIRS WERE ACTUALLY DONE IN FEAR THAT THEY MAY NOT HAVE BEEN, AND IF A AIRBAG IS DEPLOYED I AND PASSENGERS MAY END UP DEAD AS A RESULT. PLEASE ADVISE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.

Extreme oil consumption (burning 2+ quarts in less than 500 miles); cutting off while idling. Yes it is available for inspection upon request. If this is a leak, it could possibly catch on fire while my child is driving to school, or it could cut off while driving causing a bad accident. Yes it has been confirmed by a repair facility. Check/add oil indicator; check engine light; emits black smoke from rear. Issues appeared 2 days after purchasing the car.

THE OIL LIGHT COMES ON APPROXIMATELY EVERY TWO WEEKS SAYING IT'S SAFE TO DRIVE BUT ADD OIL. THIS HAS BEEN GOING ON FOR SINCE 2 MONTHS AFTER I PURCHASED THE CAR. I ADD A QUART OF OIL EACH TIME AND WHEN I TOOK IT IN TO GET CHECKED I WAS TOLD THIS CAR WAS CHECKED FOR THIS ISSUE PREVIOUSLY. THEY SAID THERE ARE NO LEAKS THAT THE CAR IS JUST BURNING OIL. THEY GAVE NO VALID REASON. THE CAR HAS BEEN CHECKED TWICE FOR THIS OIL PROBLEM AND NO RESULTS. WHEN I WAS TURNING ONTO THE HIGHWAY A MONTH AGO THE CAR LIGHT CAME ON AND SAID TURN OFF VEHICLE NOW. NO WARNING OTHER THAN ADD OIL CAR IS STILL SAFE TO DRIVE. I PULLED TO THE SIDE OF THE HIGHWAY AND THE CAR STALLED OUT AND TURNED OFF AUTOMATICALLY BEFORE I WAS IN PARK. ONLY GOING ABOUT 5-10 MPH. AFTER A FEW MINUTES I TRIED TO RESTART A FEW TIMES AND IT FINALLY STARTED. I WENT HOME AND ADDED OIL TO IT YET AGAIN. I NEED TO ADD OIL WHEN'RE THE LIGHT COMES ON AS TO NOT HAVE IT SHUT OFF ON ME.

I HAVE ALREADY FILLED THE ONLINE FORM ABOUT MY VEHICLE BUT WILL ALSO SEND TO AUDI CARE WA1DKAFP8CA096667 I HAD LOW OIL PRESSURE WARNING AT 32000 MILES AND WAS TOWED. I WAS TOLD WHEN I WENT FOR THE FIRST TIME FOR LOW OIL PRESSURE, THEY THOUGHT MAY BE THE OIL SWITCH WAS AT FAULT AND I HAD TO PAY FOR IT WITH JUST 32000 MILES ON IT OIL PRESSURE LOW WARNING CAME BACK AGAIN WITH STARTING THE ENGINE ON THE DRIVEWAY. HAD TO TOW IT BACK TO JACK INGRAM IN MONTGOMERY AND NOW WAS TOLD ITS THE SEAL OF THE CRANK SHAFT AT FAULT. I THINK ITS A SAFTEY ISSUE WITH WARNING I CANT DRIVE WARNING ONSTRANDED ON THE STREET. I REQUEST YOU ALL TO LOOK INTI OIL LEAK FROM CRAMSHAFT THANKS DINESH

MY HUSBAND AND I WERE DRIVING IN MY 2012 AUDI Q5 ON THE HIGHWAY ON MAY 4 WHEN THE SUNROOF SHATTERED, DROPPING GLASS ALL OVER THE INTERIOR OF THE CAR AND US. THERE WERE NO OTHER VEHICLES AHEAD OF OR NEXT TO US, NO OVERPASSES, NO PEOPLE... THE SUNROOF BLEW OUT FROM THE INSIDE AND THE VEHICLE BEHIND US SWERVED AS GLASS FLEW AT THEIR CAR. WE WERE TRAVELING AT 75 MPH, THE LEGAL SPEED FOR THE ROAD. THE TEMPERATURE WAS A MODERATE 73 DEGREES F. THE CAR JUST TURNED OVER 40,000 MILES AND THE WARRANTY EXPIRED ON JAN. 31. THE CAR IS KEPT IN THE GARAGE AT HOME AND AT WORK.