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2010 Audi Q5

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2010 Audi Q5 do not stand out strongly from the model-year median of 52.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

45 reports with mileage · 54 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports1 injury reports

Air Bags complaints

50 reports
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Mileage unknown · Oct 7, 2016
Air Bags

TAKATA INFLATORS

NHTSA ODI #10914456

122,000 miles · Sep 15, 2016
Air Bags

TAKATA RECALL VEHICLE HAD A RECALL OF THE TAKATA AIR BAGS, BUT THE RECALL NOTICE STATES THAT NO SOLUTION IS CURRENTLY AVAILABLE. I KNOW THAT 100 MILLION VEHICLES HAVE BEEN RECALLED SO THERE IS A BACKLOG. I AM CONCERNED BY THIS DELAY AS THE RECALL WAS ISSUED MONTHS AGO AND STILL NO WORD ON THE REPLACEMENT AIR BAGS. WE LIVE …

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TAKATA RECALL VEHICLE HAD A RECALL OF THE TAKATA AIR BAGS, BUT THE RECALL NOTICE STATES THAT NO SOLUTION IS CURRENTLY AVAILABLE. I KNOW THAT 100 MILLION VEHICLES HAVE BEEN RECALLED SO THERE IS A BACKLOG. I AM CONCERNED BY THIS DELAY AS THE RECALL WAS ISSUED MONTHS AGO AND STILL NO WORD ON THE REPLACEMENT AIR BAGS. WE LIVE IN A HOT HUMID CLIMATE WHERE THESE INFLATORS ARE MORE PRONE TO FAILURE. PLEASE PUT PRESSURE ON TAKATA TO EXPEDITE THIS RECALL. MY FAMILIES LIVES ARE AT RISK.

NHTSA ODI #10906881

Mileage unknown · Aug 25, 2016
Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE.…

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TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI #10898511

Mileage unknown · Jul 29, 2016
Air Bags

TL* THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT H…

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TL* THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI #10891647

Mileage unknown · Jul 20, 2016
Air Bags

TAKATA SDI DRIVER FRONTAL AIRBAG SAFETY RECALL 69N1; NHTSA: 16V078; RECEIVED NOTICE IN APRIL 2016. I HAVE NOT RECEIVED A RESPONSE TO MY VOICEMAIL A FEW DAYS AGO TO AUDI'S 1-800 NUMBER. I RECEIVED THE NOTICE OF THE RECALL IN APRIL, BUT TO DATE, HAVE NOT BE CONTACTED TO SCHEDULE A REPAIR. I THINK OVER THREE MONTHS OF NO CONTACT…

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TAKATA SDI DRIVER FRONTAL AIRBAG SAFETY RECALL 69N1; NHTSA: 16V078; RECEIVED NOTICE IN APRIL 2016. I HAVE NOT RECEIVED A RESPONSE TO MY VOICEMAIL A FEW DAYS AGO TO AUDI'S 1-800 NUMBER. I RECEIVED THE NOTICE OF THE RECALL IN APRIL, BUT TO DATE, HAVE NOT BE CONTACTED TO SCHEDULE A REPAIR. I THINK OVER THREE MONTHS OF NO CONTACT FROM AUDI REGARDING THIS SAFETY REPAIR IS UNREASONABLE AND DANGEROUS. AT THE VERY LEAST, I WOULD LIKE A STATUS ON THE REPAIR FOR MY VEHICLE IMMEDIATELY. I SEE THAT A NEGATIVE NOTATION ON MY CARFAX RECORD WAS IMMEDIATELY MADE WHEN THIS RECALL WAS ISSUED AND IT INDICATES THAT THIS REPAIR HAS NOT TAKEN PLACE. THIS IS THROUGH NO FAULT OF ME THE OWNER AND I WOULD LIKE THIS NEGATIVE MARK REMOVED FROM MY CARFAX RECORD AS SOON AS POSSIBLE AS IT IS AUDI'S RESPONSIBILITY TO REMEDIATE THE DEFECT. THE NEGATIVE REPORT AFFECTS MY ABILITY TO SELL MY CAR AT TRUE MARKET VALUE DUE TO AUDI'S DELAY. I HAVE ALSO SUBMITTED AN ONLINE REQUEST THROUGH AUDIUSA.COM REGARDING THIS RECALL AND NOT BEEN CONTACTED REGARDING WHEN/IF IT WILL BE SCHEDULED. PLEASE ASSIST WITH OBTAINING A RESPONSE FROM AUDI REGARDING THIS SAFETY ISSUE. THANK YOU *TR

NHTSA ODI #10886149

Mileage unknown · Jul 3, 2016
Air Bags

MY COMPLAINT IS TWO FOLD. 1. WHY IS THE NHTSA ISSUING A RECALL AND TELLING AUDI OWNERS NOT TO DRIVE THEIR CARS? 2. AUDI OF AMERICA. AS OF 7/2/2016 AUDI IS STATING ITS NOT THAT SERIOUS? WE HAVE HAD NO INCIDENTS ACCORDING TO AN AUDI REPRESENTATIVE. THIS MAY BE TRUE BUT I WOULD THINK SOME PLACE IN THE USA THEIR HAD TO HAVE BEEN AN …

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MY COMPLAINT IS TWO FOLD. 1. WHY IS THE NHTSA ISSUING A RECALL AND TELLING AUDI OWNERS NOT TO DRIVE THEIR CARS? 2. AUDI OF AMERICA. AS OF 7/2/2016 AUDI IS STATING ITS NOT THAT SERIOUS? WE HAVE HAD NO INCIDENTS ACCORDING TO AN AUDI REPRESENTATIVE. THIS MAY BE TRUE BUT I WOULD THINK SOME PLACE IN THE USA THEIR HAD TO HAVE BEEN AN ACCIDENT INVOLVING ONE OF AUDI'S MODELS.NHTSA'S RECALL NOTICE STATES AGE, CLIMATE CONDITION AND CERTAIN AREAS OF THE USA AS THE GOVERNING FACTORS. IF THE AIRBAG GOES OFF DURING AN ACCIDENT THE OUTCOME IS THE SAME REGARDLESS OF THESE FACTORS LISTED IN THE RECALL NOTICE. I WANT TO KNOW WHY THE PEOPLE YOU ARE PROTECTING ARE STILL ALLOWED TO DRIVE A VEHICLE THAT IS A GRENADE WITH THE PIN PULLED OUT? THESE VEHICLES SHOULD BE OFF THE ROAD. WHY DO I PAY THE COMMONWEALTH OF MASSACHUSETTS EVERY YEAR FOR A SAFETY INSPECTION STICKER. IF THEY WILL NOT ISSUE ONE FOR TIRE THREAD DEPTH, HEADLIGHT OUT OR SEAT BELT PROBLEM. THAN WHY ARE THEY ALLOWED TO ISSUE AN INSPECTION STICKER WITH A DEFECTIVE AIR BAG?

NHTSA ODI #10882370

Mileage unknown · Jun 30, 2016
Air Bags

TAKATA RECALL. NOTICE OF "IMPORTANT SAFETY RECALL" RECEIVED IN APRIL 2016. TO DATE, IT HAS NOT BEEN POSSIBLE TO SCHEDULE A REPAIR BECAUSE THE PARTS ARE ALLEGEDLY NOT AVAILABLE. IF IT IS A "SAFETY" RECALL, AND IF IT IS "IMPORTANT", THE REPAIR SHOULD BE MADE NOW. I WAS ADVISED YESTERDAY THAT THE DEALER DID NOT HAVE PARTS AVAIL…

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TAKATA RECALL. NOTICE OF "IMPORTANT SAFETY RECALL" RECEIVED IN APRIL 2016. TO DATE, IT HAS NOT BEEN POSSIBLE TO SCHEDULE A REPAIR BECAUSE THE PARTS ARE ALLEGEDLY NOT AVAILABLE. IF IT IS A "SAFETY" RECALL, AND IF IT IS "IMPORTANT", THE REPAIR SHOULD BE MADE NOW. I WAS ADVISED YESTERDAY THAT THE DEALER DID NOT HAVE PARTS AVAILABLE.

NHTSA ODI #10881824

Mileage unknown · Jun 2, 2016
Air Bags

2010 AUDI Q5. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER FRONTAL AIRBAG RECALL NOTICE. *SMD

NHTSA ODI #10872010

94,000 miles · May 25, 2016
Air BagsFuel/propulsion System

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT STATED THAT THERE HAD BEEN STRONG FUMES OF FUEL EMITTING INTO THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE PROGRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A PREMATURE CRACK IN THE HEADLINER FOR THE FUEL I…

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TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT STATED THAT THERE HAD BEEN STRONG FUMES OF FUEL EMITTING INTO THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE PROGRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A PREMATURE CRACK IN THE HEADLINER FOR THE FUEL INJECTOR CAUSING THE FUEL TO LEAK INTERNALLY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) BUT THE PART WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/19/16*LJ *CN

NHTSA ODI #10870781

Mileage unknown · Apr 29, 2016
Air Bags

TAKATA RECALL HEARD FROM THE CALL, DON'T FEEL SAFE TO DRIVE ANYMORE. CALLED THE AUDIUSA CUSTOMER SERVICE THREE TIMES, THEY WERE ASKING THE DEALER TO TAKE CARE OF IT, BUT THE DEALER DID NOT CALL ME. THE AUDIUSA CUSTOMER SERVICE WAS NOT ABLE TO ANSWER MY QUESTION ABOUT WHETHER THE DEALER IS OBLIGED TO DO THAT OR SO. I AM EXTR…

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TAKATA RECALL HEARD FROM THE CALL, DON'T FEEL SAFE TO DRIVE ANYMORE. CALLED THE AUDIUSA CUSTOMER SERVICE THREE TIMES, THEY WERE ASKING THE DEALER TO TAKE CARE OF IT, BUT THE DEALER DID NOT CALL ME. THE AUDIUSA CUSTOMER SERVICE WAS NOT ABLE TO ANSWER MY QUESTION ABOUT WHETHER THE DEALER IS OBLIGED TO DO THAT OR SO. I AM EXTREMELY FRUSTRATED/DISAPPOINTED WITH THE AUDIUSA. AUDIUSA ESSENTIALLY PUTS THEIR CUSTOMERS' LIVES IN DANGER WITH NO MERCY. I WISH SOMEONE IN THE WORLD CAN TAKE SOME RESPONSIBILITY.

NHTSA ODI #10862224

Official recalls

4

18V818000 · Fuel System, Gasoline:delivery:fuel Pump

Nov 19, 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.

Consequence & remedy

Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.

18V082000 · Air Bags:frontal:driver Side:inflator Module

Jan 30, 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.

16V660000 · Fuel System, Gasoline:delivery:fuel Pump

Sep 13, 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.

16V078000 · Air Bags:frontal:driver Side:inflator Module

Feb 10, 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.