2015 Audi Q3

The contact owns a 2015 Audi Q3. The contact stated that the horn became inoperable and additionally, the hand controls were not functioning as needed. The vehicle was taken to the local dealer, where it was diagnosed that the clock spring needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the air bag warning light was illuminated. The horn was also inoperable. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 80,000. The VIN was not available.

The contact owns a 2015 Audi Q3. The contact stated while driving at an undisclosed speed, the oil light remained illuminated. The check engine warning light was illuminated. The vehicle was taken to a local mechanic who confirmed that the vehicle was experiencing an abnormal oil consumption. The mechanic performed an oil change however, the failure persisted. Additionally, the contact stated that the controls on the steering wheel were inoperable. The contact stated that the steering wheel air bag was inoperable due to the electrical shortage in the steering wheel. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,600.

The Clock Spring is not functioning in our 2015 Audi Q3. The horn is non-functioning and we were told by the Audi dealership, after waiting for that part for three months, that there is a 50-50 chance that the driver air bag will not deploy and the cruise control is not working. I was alerted to this possible problem because my airbag light is on but was initially told it was only because of the horn. When we took it to the dealership initially to fix the horn, we were told it was on back order. I was not comfortable driving without a horn but was hoping it would be in soon. I continued to call every couple of weeks and was told not in yet. It was coming from overseas. Not until we went in and spoke with the Service Dept and kept asking more and more questions, did we find out that the Clock Spring is not coming any time soon. There seems to be a problem with the new Clock Spring being manufactured. Evidently it is the same part that VW uses, which was recalled, remanufactured and than problems still existed with the new part. I think it is not being manufactured. This is a huge concern because I commute to work which takes 3-4 hours a day of highway and city driving. It is a disappointment that Audi did not alert us to this manufacturing problem when we first took it in. Evidently it is impossible to find a used part and not recommended because no guarantee it will work either. They have offered to buy it back for less than what I paid and it is very hard to find another comparable used car that I can afford and won't have the same problem... I am very disappointed in the dealership not telling me about the possibility of the airbag not working and that the horn would not be coming any time soon since the problem has not been resolved with the replacement Clock Spring (Part #5K0-953-569-AL). I think this needs to be told to the consumers.