2026 Audi A6

This report is on a new vehicle. The incident occurred within one week of purchase. While driving on a freeway at constant speed, with the closest vehicle in front of me approximately 25 yards away and with no warning, the car slammed on the brakes in an emergency fashion and aggressively tightened the seat belt shoulder harness. This was followed by a notice "emergency call cancelled". It is clear that the Audi pre sense malfunctioned and caused the system to think a rear end collision was imminent, when clearly it was not. The internet is littered with complaints about this. Fortunately, this did not result in an accident, but I would classify it as a near miss safety incident since if someone had been close behind me it likely would have resulted in a rear end collision. I have reported this to the Audi dealer that I purchased it from. Given that I haven't had a car accident in forty years, I consider this system more of a safety hazard than a help.

While driving yesterday, the MMI reset and included the dashboard. The dash completely froze for a couple minutes(including the speedometer), and then the whole system blacked out and restarted. There has been a check engine light on since I got the car in December. Havent been able to get a service appointment with a loaner. Also since new, adaptive cruise control works intermittently with a warning that a door is open(when all doors are completely closed).

I own a new 2026 Audi A6 Prestige that I just purchased and have 320 miles on so far. The vehicle is experiencing a driver assistance system malfunction. The instrument cluster repeatedly displays “Driver assistance: limited,” along with warnings that Lane Assist and High Beam Assist are unavailable. The warning messages and audible chimes occur repeatedly while driving, approximately every few seconds or minutes. The alerts and beeping repeatedly interrupt driving and create a distraction that takes the driver’s attention away from the road. This is a big safety issue. The vehicle has been taken to an authorized Audi dealership. The dealer confirmed the issue but advised that the fix is a software update that has not yet been released by the manufacturer. Because the update is not yet available, the vehicle continues to operate with driver assistance safety systems disabled and with repeated warning alerts occurring during normal driving. The concern is that the repeated alerts and chimes during driving create a driver distraction and affect safe operation of the vehicle. The manufacturer has indicated a software update may be released in the future, but there is currently no repair available. This is a safety concern as it constantly takes me away from driving and looking at the constant alerts and beeps. These includes items such as: - alerts repeat while driving - driver-assistance safety systems unavailable - warning tones and pop-ups repeatedly distract the driver I do not blame the dealership as they have done everything they can do, but how can Audi not make this a top priority to be fixed. I am told that this is impacting almost all new Audi cars including the A5 and A6s. Thanks for your help. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)