2016 Audi A6

This vehicle had a claim for water pump replacement and the 3.0 model has a recall for the turbo charger. This vehicle is experiencing the same issues and went from 70 mph to 0 and stalled on the freeway. Thankfully the semi and other vehicles were able to avoid me or my family would be reaching out instead of me. Currently the vehicle is parked in my garage because it is unsafe to drive. Can you please advise Audi to take responsibility and offer the same recalls on the 2.0 vehicles for the water pump and turbo charger because they have the same internal parts as the 3.0 vehicles that failed and these parts were covered.

I took the vehicle into a repair shop because the check engine light is on. I was advised that the water pump is leaking and it needs to be replaced along with the thermostat. The turbo charger assembly also needs to be replaced. Both of these items appear to be deficient and were listed under recent recalls on similar Audi vehicles and this VIN was not included in either recall. However, it appears to be a similar concern and should be resolved by the Manufacturer.

The contact owns a 2016 Audi A6. The contact stated the emergency lights were illuminated. The vehicle loss coolant and overheated. The stop immediately message was displayed. The vehicle was taken to an independent mechanic who stated that the engine coolant housing assembly needed to be replaced. The vehicle was repaired. The local dealer was not contacted. The manufacturer was notified and referred the contact to NHTSA. The failure mileage was approximately 51,000.

STARTED VEHICLE IN PARKING LOT EXITED ONTO A MULTI-LANE ROAD WHERE TRAFFIC SPEED IS 50 MPH BUT CARS OFTEN DRIVE MUCH FASTER. THE VEHICLE WAS IN DRIVE BUT STAYED IN FIRST GEAR AND WOULD NOT AUTOMATICALLY SHIFT TO HIGHER GEARS. THIS CAUSED THE CAR TO NOT MERGE AT PROPER SPEED WHILE VEHICLES WERE FAST APPROACHING. AFTER MULTIPLE ATTEMPTS AT RELEASING AND APPLYING THE GAS PEDAL, THE VEHICLE STILL FAILED TO SHIFT GEARS. FORTUNATELY, I WAS ABLE TO FIND AN AREA TO PULL OFF THE ROAD AND AFTER 15-30 SECONDS, THE CAR BEHAVED CORRECTLY. A SIMILAR SITUATION HAPPENED A COUPLE TIMES WHILE ON THE FREEWAY WHERE THE CAR TACHOMETER INCREASED VERY HIGH AND THE CAR FAILED TO SHIFT INTO HIGHER GEARS. IN THESE CASES, I DID NOT FEEL AS UNSAFE AS THE VEHICLE WAS ALREADY TRAVELLING AT 50-60 MPH. I'VE TAKEN THE CAR TO THE DEALER TWICE WHEN THE ISSUES OCCURRED BUT THERE ARE NO DIAGNOSTICS TO INDICATE A PROBLEM OCCURRED AND THE DEALER WAS UNABLE TO REPRODUCE THE ISSUE. I ALSO INFORMED THE DEALER THAT BLACK LIQUID WAS LEAKING FROM THE VEHICLE (SEE ATTACHED PHOTOS) BUT THE DEALER FOUND NO LEAKS. I PHOTOGRAPHED THE LEAKS AND SAVED A RAG WITH THE LIQUID AND PRESENTED THIS AT THE DEALER. THERE ARE NO OTHER VEHICLES OR EQUIPMENT THAT PARK IN MY GARAGE AND AM 100% CERTAIN, THE LIQUID IS FROM THE VEHICLE. THE IMAGE SHOWS THAT THE LEAK HAD OCCURRED SEVERAL TIMES AND IT PERSISTED SEVERAL TIMES AFTER THE PHOTO. HOWEVER, I'VE NOT NOTICED THE LEAK FOR THE PAST COUPLE MONTHS.