2014 Audi A6

I have recently purchased my 2014 Audi A6 in Honolulu at JN Autogroup. After just a couple days of driving the vehicle I have noticed that the car started to smell like gas in and out of the vehicle. The smell is very potent and very sensible throughout every second of driving and I am reporting this because this could be very hazardous and I may not know if it could catch on fire with the amount of fumes that is lingering around. To the point where as I am driving it is making me dizzy. I have researched about issues for these cars with the same year, make and model and I have read that there was a recall on the fuel line leak but i don’t know why my car wasn’t included in this recall base of the data I have pulled up on the Audi recall center. I’m not sure if it has been recalled but the problem for sure wasn’t solved with my vehicle. On the other hand, I have also noticed that the reverse camera on this vehicle goes for a split second on the dash whenever in reverse then suddenly blacks out the entire screen. I am thinking that the wiring or some kind of harness that operates the reverse camera is not done properly by the factory that causes malfunctions within the system. In conclusion, these are two of the reasons why I am completing this incident report because I feel that these are two hazardous features that is important for not just myself but the community and people that surrounds me whenever I am on the road behind the wheel. It is important for this to be resolved because the company of this vehicle advertises all these features and sells this product but there is an issue with the product and I want it to be looked upon and not swept under the rug because I am not only speaking for myself but for the many thousands and thousands of these car owners that is on the road today who are having the same issue as I do. I’d appreciate your service if this can be fixed, thank you!

Audi sent a notice in June 2021 regarding the issuance of a limited extended warranty coverage for Electromechanical Steering Unit for certain 2011-2016 model year A4, A4 Allroad, A5, S5, RS5, Q5, SQ5, A6, S6, A7, RS7, A8, and S8 vehicles. The letter stated that "Audi has determined that it is possible for the Electromechanical steering unit to malfunction in some vehicles, causing the electromechanical steering warning lamp in the instrument cluster to illuminate due to the presence of specific fault codes resulting from this malfunction." The letter provided consumers with repairs under warranty, but was unclear about requiring the repairs to be completed at an Audi authorized facility. The letter implies that the issue is the illumination of the warning lamp on the instrument panel, but fails to warn consumers of the actual impact to the usability of the vehicle when the fault is triggered. I experienced first hand that the illumination of the light renders the car inoperable as the power steering mechanism no longer works and the vehicle is nearly impossible to steer and control. The warning also directs the driver to drive to the nearest Audi repair center, which is not feasible given the difficulties to steer. The nearest facility was also 15 miles away. After attempting to drive home, the instrument panel warned me to stop driving the car. In less than 1/2 mile the instruction on the panel went from drive to nearest facility to stop driving. The warning for this fault and subsequent loss of steering happens instantaneously. The driver is unable to do much, but to safely pull over into an area that the car can be towed from. Moreover, I repaired the vehicle at a local dealership and Audi refuses to reimburse me as their forms lead me to believe it would be. Audi should have issued a recall to correct a problem that they were aware poses a significant safety concern instead of extended warranty with stipulations carved out. Please help me make this right.

RECEIVED STEERING MALFUNCTION - DO NOT DRIVE WARNING ON DASH. LOST POWER STEERING ON THE CAR WHEN I STARTED THE CAR. WAS BARELY ABLE TO TURN THE STEERING WHEEL. FORTUNATELY, I WAS IN A PARKING LOT. HAD THE VEHICLE TOWED TO THE AUDI DEALER. THEY TOLD ME THIS WOULD BE A $5100 REPAIR. BASICALLY REPLACE THE ENTIRE STEERING RACK. THE CAR ONLY HAS 49K MILES ON IT AND IS IN EXCELLENT CONDITION. AT THIS TIME, AUDI AND DEALER ARE ONLY REDUCING THE COST TO $3000. I READ IN FORUMS THAT THIS HAS HAPPENED TO OTHERS WHILE THEY WERE DRIVING AND WERE LUCKY ENOUGH TO STEER THE CAR TO THE SIDE OF THE ROAD. IT APPEARS THIS HAS HAPPENED IN THE PAST ON SEVERAL AUDI'S. A VERY DANGEROUS PROBLEM TO HAVE AND NOT BEING DEALT WITH APPROPRIATELY.

IN THE SUMMER MONTHS, MY 2014 AUDI A6 DEVELOPS FUEL-LIKE FUMES FILLING THE CABIN AND TRUNK. THE FUMES BECOME MORE INTENSE/PRONOUNCED WHEN I ACCELERATE FROM A STOP OR WHEN MOVING THROUGH TRAFFIC. SEVERAL TIMES IN 2019, MY AUDI HESITATED THEN STOPPED TWICE IN TRAFFIC. ONCE ON A CITY ROAD AND THE OTHER TIME ON THE LEFT LANE OF A HIGHWAY. AUDI SERVICE DIAGNOSED A GAS PUMP ISSUE. HOWEVER, A REPLACEMENT GAS PUMP DID NOT FULLY PREVENT GAS FUMES FROM DEVELOPING IN THE CAR. I BELIEVE THIS IS RELATED TO NHTSA CAMPAIGN ID 17V781000/VOLKSWAGEN 20AR. BUT, I'VE BEEN TOLD OTHERWISE FROM THE DEALERSHIP AND YOUR SITE. *TR

TL* THE CONTACT OWNS A 2014 AUDI A6. CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOSS MOTIVE POWER AND JERKED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED AN ABNORMAL ODOR INSIDE THE VEHICLE. THE CONTACT VEERED TO THE SHOULDER OF THE ROADWAY, TURNED THE VEHICLE OFF AND BACK ON WHICH FAILED TO RESUME BACK TO NORMAL. THE CONTACT DEPRESSED THE ACCELERATOR WHICH FAILED TO EXCEED 40 MPH. THE VEHICLE WAS TAKEN TO RIDGELAND AUTO WORLD (750 RIDGEWOOD RD, RIDGELAND, MS 39157, (601) 899-8500), WHERE THE VEHICLE WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE, AND DETERMINED THAT THE WATER PUMP AND A LEAKING FUEL LINE NEEDED TO BE REPLACED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V781000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

ON 12/3/19 OUR CAR WAS TAKEN TO A CERTIFIED AUDI DEALER FOR HAVING THE AIRBAG LIGHT ON INDICATING A SAFETY ISSUE. THE AUDI TECH #293N FOUND THE PASSENGER OCCUPANT DETECTION CONTROL MODULE FAULTY AND OFFERED TO REPLACE THIS PART FOR $1,172.60. THERE IS A RECALL FOR A6 MODEL YEARS, HOWEVER OUR CAR IS NOT INCLUDED, YET OUR PODS CONTROL MODULE HAS FAILED. WE HAVE SPOKEN WITH AUDI SUPPORT AND WAS TOLD CLEARLY THAT OUR VIN NUMBER IS NOT INCLUDED. WE ARE THE ORIGINAL OWNER AND THE CAR IS IN EXCELLENT CONDITION FOR A 2014. WE ARE VERY CONCERNED ABOUT THE SAFETY OF OUR FRONT SEAT PASSENGER IN OUR AUDI A 6 AND HAVE BEEN TOLD BY CUSTOMER SERVICE THAT THIS CAN CAUSE THE AIRBAG TO NOT DEPLOY PROPERLY WHEN IN A COLLISION. AUDI HAS INCORRECTLY CONCLUDED THAT ONLY MODELS WITH BASIC SEATS ARE RECALLED. HOWEVER THIS EXACT PROBLEM HAS OCCURRED WITH OUR VEHICLE. I HAVE ATTACHED A PHOTO OF THE REPAIR BILL ESTIMATE FROM THE DEALER. I AM REQUESTING THAT AUDI INCLUDE ALL 2014 A 6 VEHICLES IN THIS RECALL AND REPAIR OUR CAR DUE TO THIS FAULTY PART. THANK YOU FOR YOUR ASSISTANCE WITH THIS VERY IMPORTANT SAFETY MATTER.