My sunroof exploded on the expressway and caused the glass to shatter both inside the vehicle sunroof vent and the exterior sunroof
2013 Audi A6
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2013 Audi A6 do not stand out strongly from the model-year median of 35.
About this comparison →How this year compares
Owner complaints by model year
Compare all A6 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
28 reports with mileage · 24 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
8 reportsSteering Rack Assist has a recall for my car because my steering locked up. Audi replaced the recall part two times. the first didnt work after the second time it works but now they cant reset the check engine lights, TPMS, Steering Fault do not drive it says, ECS Fualt, Stability Fault, Child Safety Lock Fault etc. Dealer told …
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Steering Rack Assist has a recall for my car because my steering locked up. Audi replaced the recall part two times. the first didnt work after the second time it works but now they cant reset the check engine lights, TPMS, Steering Fault do not drive it says, ECS Fualt, Stability Fault, Child Safety Lock Fault etc. Dealer told they did everything they could even flew in an Audi Engineer still cant reset anything and that they exceeded the cars value in man hours to figure out what is the issue. Now they tell me the car is drivable but my question is, is it safe for me to accept it like that and risk something happening while driving and the steering locking up or any other problems that may arise but I wouldn"t know because of the other alarms may override the current alarm that may pop up. My insurance said they wouldnt accept the car back in that condition because its a recall issue related and that Audi needs to address this but in just getting the run around. My car has been at the dealer for about 6 months trying to figure it out. Now they tell me "You brought your car because steering was locked up wasnt able to drive and now the car is drivable and the only thing we cant clear are the alarms that i mentioned above but it is drivable its just like an oil change alarm that you do the oil change but we just cant reset it so its kinda the same thing" they told me that and i was like okay. No is not the same i said, my question is is this even safe to accept and risk something happen and get into an accident because of the steering lock up. Now they wont even take my wife audi because has the same recall that needs to be replaced. the only way they replace it is till it happens. So they waiting for my wifes car to lock up while driving and not have control of car and crash especially if my kids are with her because she takes them to school. What do i do please help? I also requested the total estimate to see how much I owe and they will not send it to me.
I start getting coolant leak and it was at Audi dealership. Nothing was done just today get biger leak and took to shop and they say my water pump is broken. I think this is part of Audi A6 2013 water oump problems. Need to fix it
I AM CURRENTLY THE OWNER OF A 2013 AUDI A6. I HAVE RUN INTO SOME SIGNIFICANT DIFFICULTIES TRYING TO SELL MY CAR BECAUSE OF TWO RECALLS, RECALL 74D5 (PASSENGER OCCUPANT DETECTION SYSTEM) AND RECALL 19N4 (OVERHEATING ELECTRIC COOLANT PUMP) THAT HAVE BEEN ISSUED FOR MY CAR. WHEN I HAVE HAD THE CAR APPRAISED AT MY LOCAL AUDI DEALE…
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I AM CURRENTLY THE OWNER OF A 2013 AUDI A6. I HAVE RUN INTO SOME SIGNIFICANT DIFFICULTIES TRYING TO SELL MY CAR BECAUSE OF TWO RECALLS, RECALL 74D5 (PASSENGER OCCUPANT DETECTION SYSTEM) AND RECALL 19N4 (OVERHEATING ELECTRIC COOLANT PUMP) THAT HAVE BEEN ISSUED FOR MY CAR. WHEN I HAVE HAD THE CAR APPRAISED AT MY LOCAL AUDI DEALERSHIP AND AT TWO PROMINENT USED CAR DEALERSHIPS, ALL OF THE ESTIMATES WERE MUCH LOWER ($3,000-$6,000) THAN THE VALUE OF THE CAR ACCORDING TO KELLEY BLUE BOOK. THE REPRESENTATIVES MENTIONED THAT THEY ARE UNABLE TO SELL THIS PARTICULAR VEHICLE BECAUSE IT HAS RECALLS FOR WHICH A REPAIR IS NOT YET AVAILABLE. THUS, THE CAR MUST BE SENT DIRECTLY TO AUCTION. IT IS NOT FAIR THAT I AM NOW LOSING MONEY ON MY VEHICLE BECAUSE OF THE NEGLIGENCE OF THE CAR MANUFACTURER AND BECAUSE OF DEFECTS IN THEIR DESIGN. I AM CONCERNED ABOUT THE SAFETY OF THE VEHICLE. THE RECALL NOTICE CLEARLY STATES THAT THE PASSENGER OCCUPANT DETECTION SYSTEM MAY MALFUNCTION, AND IF THIS OCCURS, 'DO NOT ALLOW ANYONE TO USE THE FRONT PASSENGER SEAT'IN THIS SITUATION, A FRONT PASSENGER SEAT OCCUPANT RISKS INJURY IN A CRASH BECAUSE A MALFUNCTIONING PODS SYSTEM MAY NOT MAKE THE CORRECT AIRBAG DEPLOYMENT DECISION FOR THE TYPE OF OCCUPANT SEATED THERE.' THE RECALL FOR THE COOLANT PUMP STATES THAT 'A SHORT CIRCUIT OR OVERHEATING WITHIN THE ELECTRIC COOLANT PUMP MAY LEAD TO A VEHICLE FIRE.' I FEEL FEARFUL ABOUT USING THE CAR, ESPECIALLY SINCE THERE IS NO REPAIR AVAILABLE. IT IS AN INCONVENIENCE TO NOT BE ABLE TO USE THE FRONT PASSENGER SEAT WITHOUT FEAR THAT THERE MAY BE A MALFUNCTION AND/OR TO USE THE CAR IN GENERAL BASED ON THE POSSIBILITY OF AN ELECTRIC FIRE. I AM NOT SURE OF THE PROPER COURSE OF ACTION TO RECTIFY THIS MATTER, BUT I WOULD LIKE TO BE ABLE TO SELL THIS VEHICLE AT A FAIR PRICE SO I CAN SET MY MIND AT EASE ABOUT THE PERSONAL SAFETY OF THOSE WHO OCCUPY THE CAR.
FOR CUPLE DAYS WHEN EVER I TURN ON THE AC I CAN SMELL LIKE SOMWTHING IS BURNING N TOOK IT DEALER THEY COUDNT FIND OUT WHAT IS GOING ON N RECENT I FOUND OUT ITS RECALL AND I HAVE 6 MONTH BABY I DONT FEEL SAFE TAKING HIM IN THAT CAR AND I TRY TAKING BACK TO AUDI DEALER IN FREMONT TO SELL THY WONT TAKE IT SAYING IT HAS RECAL N AL…
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FOR CUPLE DAYS WHEN EVER I TURN ON THE AC I CAN SMELL LIKE SOMWTHING IS BURNING N TOOK IT DEALER THEY COUDNT FIND OUT WHAT IS GOING ON N RECENT I FOUND OUT ITS RECALL AND I HAVE 6 MONTH BABY I DONT FEEL SAFE TAKING HIM IN THAT CAR AND I TRY TAKING BACK TO AUDI DEALER IN FREMONT TO SELL THY WONT TAKE IT SAYING IT HAS RECAL N ALL
BETWEEN 35 AND 60 MPH I HEARD A NOISE FROM THE FRONT OF THE VEHICLE, IT IS A BUZZING, HUMMING, WHISTLING, WHINING SOUND. AFTER SEVERAL TRIPS TO THE CAR REPAIR SHOP, I WAS REFERRED TO TIRE SHOP. AFTER 3 TRIPS TO THE TIRE SHOP, TIRE BALANCE AND AFTER BUYING ALL NEW TIRES AND ALIGNMENT. IT WAS RECOMMENDED THAT I REPLACE THE FRONT W…
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BETWEEN 35 AND 60 MPH I HEARD A NOISE FROM THE FRONT OF THE VEHICLE, IT IS A BUZZING, HUMMING, WHISTLING, WHINING SOUND. AFTER SEVERAL TRIPS TO THE CAR REPAIR SHOP, I WAS REFERRED TO TIRE SHOP. AFTER 3 TRIPS TO THE TIRE SHOP, TIRE BALANCE AND AFTER BUYING ALL NEW TIRES AND ALIGNMENT. IT WAS RECOMMENDED THAT I REPLACE THE FRONT WHEEL BEARINGS. I WENT HOME AND DID SOME RESEARCH ON THE INTERNET I FOUND THAT I MAY HAVE FAULTY WHEEL BEARING OR BEARINGS. THERE IS A SERVICE BULLETIN ON AUDI YEARS 2009-2016 CARS.COM ' VEHICLES AFFECTED BY SERVICE BULLETIN: 2009 AUDI A4, 2010 AUDI A4, 2011 AUDI A4, 2012 AUDI A4, 2013 AUDI A4, 2014 AUDI A4, 2015 AUDI A4, 2016 AUDI A4 2009 AUDI A5, 2010 AUDI A5, 2011 AUDI A5, 2012 AUDI A5, 2013 AUDI A5, 2014 AUDI A5, 2015 AUDI A5, 2016 AUDI A5 2009 AUDI A5 CABRIOLET, 20AUDI Q510 AUDI A5 CABRIOLET, 2011 AUDI A5 CABRIOLET, 2012 AUDI A5 CABRIOLET, 2013 AUDI A5 CABRIOLET, 2014 AUDI A5 CABRIOLET, 2015 AUDI A5 CABRIOLET, 2016 AUDI A5 CABRIOLET 2009 AUDI Q5, 2010 AUDI Q5, 2011 AUDI Q5, 2012 AUDI Q5, 2013 AUDI Q5, 2014 AUDI Q5, 2015 AUDI Q5, 2016 AUDI Q5 2012 AUDI A6, 2013 AUDI A6, 2014 AUDI A6, 2015 AUDI A6, 2016 AUDI A6 2012 AUDI A7, 2013 AUDI A7, 2014 AUDI A7, 2015 AUDI A7, 2016 AUDI A7 2011 AUDI A8, 2012 AUDI A8, 2013 AUDI A8, 2014 AUDI A8, 2015 AUDI A8, 2016 AUDI A8 THE PROBLEM: BETWEEN 35 AND 75 MPH, A NOISE CAN BE HEARD IN THE FRONT OF THE VEHICLE, DESCRIBED AS A BUZZING, HUMMING, WHISTLING, WHINING, GRINDING, HOWLING, AND/OR DRONING. THIS IS DUE TO A FAULTY WHEEL BEARING OR BEARINGS. CORRECTIVE ACTION: DEALERS WILL REPLACE AFFECTED WHEEL BEARINGS. I CONTACTED THE DEALER AND THEY SAID THEY CAN REPLACE FOR A FEE. THERE IS OBVIOUSLY ENOUGH VEHICLES AFFECTED, THIS SHOULD BE A RECALL AND THERE SHOULD NOT BE A FEE.
WHEN I WAS DRIVING, WE SMELLED BURNING OF RUBBER BUT THOUGHT THAT IT MUST BE FROM OUTSIDE. HOWEVER AFTER DRIVING OF ANOTHER 3-4 MILES, SUDDENLY SMOKE STARTED TO COME OUT FROM AIR VENT MAINLY ON DRIVER AND WINDSHIELD SIDE INSIDE OF CABIN. I STOPPED CAR AND TURNED OFF. I TOOK IT TO NEARBY GARAGE AND THEY CHECKED ANY LEAKAGE OF FLU…
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WHEN I WAS DRIVING, WE SMELLED BURNING OF RUBBER BUT THOUGHT THAT IT MUST BE FROM OUTSIDE. HOWEVER AFTER DRIVING OF ANOTHER 3-4 MILES, SUDDENLY SMOKE STARTED TO COME OUT FROM AIR VENT MAINLY ON DRIVER AND WINDSHIELD SIDE INSIDE OF CABIN. I STOPPED CAR AND TURNED OFF. I TOOK IT TO NEARBY GARAGE AND THEY CHECKED ANY LEAKAGE OF FLUID THAT CAN CAUSE BURNING BUT CAN'T FIND IT WHICH INDICATES THAT PROBLEM OF SHORT CIRCUIT AND MAY NEED TO RESEARCH MORE. IN THE NIGHT, WHEN I TRIED TO TURN CABIN LIGHTS ON, IT DIDN'T WORK WHICH NOW CLEARLY SHOWS THAT IT'S INCIDENT OF SHORT CIRCUIT THAT CAUSE INSIDE LIGHTS DOME, READING AND OTHER LIGHTS OFF. I WAS LUCKY THAT IT DIDN'T CAUGHT FIRE AND BURNED DOWN MY CAR. HOWEVER THIS NEEDS TO BE INVESTIGATED. I WILL APPOINTMENT WITH DEALER AND SEE IF I CAN GET PICTURES OR DOCUMENTATION ON THE DETAILS
LANE CHANGE ASSIST GIVES ERROR MESSAGE ON THE DASHBOARD AND TURNS OFF.
Official recalls
618V370000 · Air Bags:sensor:occupant Classification
Jun 4, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Consequence & remedy
Consequence: If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.
18V229000 · Engine And Engine Cooling:cooling System
Apr 11, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Consequence & remedy
Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
17V781000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
Dec 6, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Audi A6 and A7 vehicles. The fuel line has a compression point that can weaken, potentially resulting in a fuel leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source, increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the fuel line, free of charge. The recall began February 5, 2018. Owners may contact Audi customer service at 1-888-237-2834. Volkswagen's number for this recall is 20AR.
17V002000 · Engine And Engine Cooling:cooling System
Jan 3, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Consequence & remedy
Consequence: If the coolant pump overheats, it can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
16V646000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
Sep 7, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 and Audi A7 vehicles. The affected vehicles have a fuel hose in the engine compartment that may degrade and leak fuel.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the under hood fuel pump and fuel hose, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 24BZ.
15V823000 · Air Bags:sensor:occupant Classification
Dec 8, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 vehicles manufactured March 28, 2011, to March 25, 2013, and 2012-2013 Audi A7 vehicles manufactured January 25, 2011, to March 19, 2013. In vehicles with heated and cooled seats, the Passenger Occupant Detection System (PODS), used to enable the front passenger air bags, may malfunction and prevent the passenger-side air bags from deploying in a crash.
Consequence & remedy
Consequence: An air bag that does not deploy as intended increases the risk of occupant injury in a crash.
Remedy: Volkswagen will notify owners, and Audi dealers will install a PODS system repair kit, free of charge. The recall began on February 5, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D1.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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