2013 Audi A6

ADVISED THAT MY 2013 AUDI A6 REQUIRES PASSENGER OCCUPANT DETECTION SYSTEM (PODS). THIS EXACT PART WAS RECALLED VIA RECALL #74D1. AUDI HAS ADVISED THAT MY VIN WAS NOT INCLUDED IN THE RECALL. HOWEVER, THE AUDI SERVICE TECHNICIAN AT AUDI NORTH AMERICAN ADVISED ME THAT THE PODS PART IN MY CAR IS THE EXACT SAME PART NUMBER IN THE RECALL NOTICE. THE DIFFERENCE IS THAT THE RECALL HAD FOR HEATED AND COOLING SETS, WHILE MY VIN HAS ONLY HEATED SEATS. AS A RESULT, AUDI NORTH AMERICA IS NOT EXTENDING THE RECALL TO MY VEHICLE. THIS IS PREVENTING THE PASSENGER AIRBAG FROM BEING OPERATIONAL. AGAIN, MAIN POINT IS THAT THE EXACT SAME PART NUMBER THAT HAS BEEN RECALLED, IS THE SAME PART NUMBER THAT IN MY VEHICLE THAT I AM BEING TOLD IS THE ISSUE AND NEEDS TO BE REPLACE. THE DEALER TRIED TO "RESET" IT PODS SYSTEM, BUT IT IMMEDIATELY STOPPED WORKING ONE DAY LATER. I EXPECT THAT AS THIS IS AN EXTREME IMPORTANT SAFETY ISSUE, AND BY LAW MANUFACTURERS MUST REMEDY FAULTY PART, THE AUDI NORTH AMERICAN NEEDS TO REMEDY. THESE ARE NOT TWO DIFFERENT VERSION OF THE PART, MINE IS THE SAME AS WAS FOUND TO BE DEFECTIVE AND REQUIRED BY THE NHTSA TO REPLACE. THE CAR WAS SERVICE BY AUDI IN FEBRUARY, BUT I HAVE BEEN IN DISCUSSIONS WITH THEM SEVERAL TIME OVER THE LAST TWO MONTHS, WITH NO RESOLUTION.

TL* THE CONTACT OWNS A 2013 AUDI A6. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MISSION VIEJO AUDI, 28451 MARGUERITE PKWY, MISSION, CA) WHERE IT WAS DIAGNOSED THAT THE PASSENGER OCCUPANT DETECTION SYSTEM WAS FAULTY AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V823000 (AIR BAGS). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 66,000. *TT VEHICLE WAS REPAIRED AND PAID FOR BY OWNER IN APRIL 2018. *TT

TL* THE CONTACT OWNS A 2013 AUDI A6. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG SENSOR PERIODICALLY DISENGAGED AND THE AIR BAG WARNING INDICATOR DIMMED WHEN THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO AUDI SHREWSBURY (780 BOSTON TURNPIKE, SHREWSBURY, MA 01545, PHONE NUMBER: (888) 699-9619) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SEAT NEEDED TO BE REMOVED TO INSTALL A NEW SEAT SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE CONTACT WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

I WAS TIRING TO TRADE MY AUDI A6 2013 IN ON ANOTHER VEHICLE. I LEARNED FROM A DEALER THAT THERE WAS A RECALL #74D1 PODS SYSTEM ON MY AUDI. TO MY KNOWLEDGE I HAVE NOT RECEIVED A NOTICE FROM THE MANUFACTURER NOR HAS THERE BEEN A FIX OFFERED OR AVAILABLE. NO ACCIDENT HAS HAPPENED TO ME, MY PODSYSTEM SEEMS TO WORK FINE FOR NOW, HOWEVER THE VALUE OF MY VEHICLE IS MUCH LOWER AND I' M UNABLE TO TRADE THIS CAR.

AUDI REPLACED PODS MODULE IN FRONT PASSENGER'S SEAT, WHICH MONITORS IF THERE IS AN OCCUPANT IN THE SEAT AND THIS TRIGGERS THE AIRBAG ACTIVATION. AFTER THIS REPLACEMENT MY FRONT PASSENGER SEAT SENSOR STARTED MALFUNCTIONING. IT SEEMS TO BE WORKING FINE WHEN MY HUSBAND SITS THERE (ABOUT 170 LB.), BUT IT WOULD NOT FUNCTION WHEN I WAS OCCUPYING THE SEAT (ABOUT 128 LB.). THE DEALER MADE TWO MORE ATTEMPTS TO CORRECT THE ISSUE. THEY FINALLY ASKED ME TO TRY THE SEAT WITHOUT WEARING MY LONG COAT IN WHICH CASE THE SENSOR SEEMED TO WORK CORRECTLY. THE FINAL CONCLUSION WAS THAT IN ORDER FOR THE AIRBAG SENSOR TO ACTIVATE, LIGHTER PASSENGERS NEED TO TAKE THEIR LONG COATS OFF. THIS IS A LAUGHABLE SUGGESTION THAT AIRBAG FUNCTION IS CONTINGENT ON THE TYPE OF COAT THE PASSENGER IS WEARING. I CONTACTED AUDI USA CUSTOMER SERVICE. THEY IN TURN CONTACTED THE DEALERSHIP AND CAME BACK TO ME WITH THE SAME CONCLUSION THAT THE SEAT PERFORMS UP TO MANUFACTURER'S STANDARDS. I ASKED WHERE IN THE OWNER'S MANUAL THERE IS A NOTE THAT THE PASSENGERS MUST NOT WEAR LONG COATS IN ORDER FOR CRUCIAL SAFETY FEATURE SUCH AS AIRBAG TO FUNCTION CORRECTLY. I ALSO ASKED REPEATEDLY TO EXPLAIN TO ME WHY THIS PROBLEM ONLY PRESENTED ITSELF AFTER THE RECALLED PART WAS REPLACED, TO NO AVAIL. AT THIS POINT AUDI REFUSES TO TAKE NECESSARY STEPS TO FIX THE PROBLEM WHICH THEY CREATED. AUDI SHOULD BE HELD LIABLE FOR ABANDONING THE CUSTOMER WHEN THERE IS A POTENTIALLY SERIOUS SAFETY ISSUE INVOLVED.

I WAS ENTERING MY GARAGE AND THE CAR KEPT ACCELERATING. I SLAMMED INTO ANY FRONT WALL DOING LOTS OF DAMAGE TO THE STRUCTURES IN AND OUT AS WELL AS TO MY BODY. MY CAR WAS TOTALED. MY FIRST ACCIDENT EVER AND THE SCARIEST MOMENT OF MY LIFE. I HAVE HAD PRIOR ACCELERATION/DECELERATION ISSUES WITH THIS CAR. ON AT LEAST 6 OCCASIONS, I WAS GOING DOWNHILL APPROACHING A STOP SIGN AND THE CAR SEEMED TO STOP RESPONDING (STEERING, BRAKING, ENGINE) AND YET THE RPM'S WERE GONG HIGHER AND THE ENGINE WAS RACING. VERY FRIGHTENING SINCE YOU DID NOT KNOW WHAT WOULD HAPPEN NEXT!!! *TR

HAD A FRONTAL CRASH AS I WAS TRYING TO CLICK IN THE SAFETY BELT WHILE IN MOTION. THE IMPACT WAS SEVERE ENOUGH THAT MY HEAD WENT FORWARD AND CRACKED THE WINDSHIELD INJURING MY FOREHEAD. I LOST CONSCIOUSNESS FOR 30 MINUTES. THIS WAS A NEW CAR (115 MILES) AND NONE OF THE MULTIPLE AIRBAGS WENT OFF. TRIED TO HAVE AUDI EXPLAIN TO ME WHY NONE OF THE AIRBAGS WENT OFF AND I GOT 2 NONSENSICAL REASONS (ONE SALESPERSON SUGGESTED THAT THEY DID NOT GO OFF BECAUSE THE SAFETY BELT WAS NOT ENGAGED, A CUSTOMER REPRESENTATIVE RELATED TO ME SOME MYSTERIOUS ANGLE - 30 DEGREES FROM THE MIDLINE OF THE CAR- WHERE AN IMPACT WOULD NOT ACTIVATE AIR BAGS (!) . I WAS ALSO GIVEN A LECTURE REGARDING THE SAFETY OF AUDI CARS. I ASKED THEM TO TEST THE FRONT ACCELEROMETERS IN THE CRASHED CAR BUT THEY DID NOT SEE ANY POINT IN DOING IT. I HAVE SEEN A RECALL FOR THE CURTAIN AIR BAGS OF LAST YEAR A6 MODEL. IT SEEMS THAT THE SENSORS OF THE 2013 A6 I WAS DRIVING DO NOT FUNCTION RELIABLY AND DO NOT GUARANTEE THE SAFETY OF THE DRIVER. *TR