NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
14 reportsClear category filter122,080 miles · Feb 24, 2021
Air BagsElectrical SystemUnknown Or Other
I TOOK MY VEHICLE TO REPAIR FOR 2 RECALLS ON 2/22/21, THE NEXT DAY 2/23/21 THEY CALLED ME TELLING ME THAT I HAVE TO PAY $ 550.00 FOR THE REPAIR. ACCORDING TO DOWNTOWN AUDI TECH THE ECU OF MY VEHICLE IS DEFECTIVE BECAUSE THEY CANNOT COMMUNICATE WITH THE VEHICLE'S COMPUTER, BEFORE TAKING THE VEHICLE TO REPAIR THE RECALLS IT WAS IN…
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I TOOK MY VEHICLE TO REPAIR FOR 2 RECALLS ON 2/22/21, THE NEXT DAY 2/23/21 THEY CALLED ME TELLING ME THAT I HAVE TO PAY $ 550.00 FOR THE REPAIR. ACCORDING TO DOWNTOWN AUDI TECH THE ECU OF MY VEHICLE IS DEFECTIVE BECAUSE THEY CANNOT COMMUNICATE WITH THE VEHICLE'S COMPUTER, BEFORE TAKING THE VEHICLE TO REPAIR THE RECALLS IT WAS IN GOOD CONDITION SINCE I CHANGED THE OIL AND CONNECTED MY SCANNER TO RESET THE MAINTENANCE MESSAGE ON THE VEHICLE DASHBOARD. THIS IS ABSURD THAT THEY WANT TO SCAM THEIR CUSTOMERS. NOW THEY WANT TO GIVE ME THE VEHICLE WITHOUT REPAIRING THE RECALLS AND WITH LIGHTS ON ON THE DASHBOARD OF MY VEHICLE, THIS IS NOT ETHICAL OR PROFESSIONAL.
NHTSA ODI #11397718
122,484 miles · Feb 12, 2019
Air Bags
TAKATA RECAL....THIS WAS TAKEN TO DEALER IN 2015 FOR THE RECALL AND FIXED. RECENTLY THE AIR BAG WARNING LIGHT CAME ON AND REMAINED ON. I TOOK IT TO THE DEALER AND WAS TOLD THE RECALL WAS FOR THE OCD, NOT THE MODULE....THEY FOUND A "FAULTY CONTROL MODULE". THE MODULE IS PART OF THE ABS SYSTEM. THE ABS MODULE AND THE AIRBAG CONTRO…
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TAKATA RECAL....THIS WAS TAKEN TO DEALER IN 2015 FOR THE RECALL AND FIXED. RECENTLY THE AIR BAG WARNING LIGHT CAME ON AND REMAINED ON. I TOOK IT TO THE DEALER AND WAS TOLD THE RECALL WAS FOR THE OCD, NOT THE MODULE....THEY FOUND A "FAULTY CONTROL MODULE". THE MODULE IS PART OF THE ABS SYSTEM. THE ABS MODULE AND THE AIRBAG CONTROL MODEL COMMUNICATE TOGETHER. I BELIEVE THIS SHOULD BE A PART OF THE RECALL ON THE AIRBAG SYSTEM. THE MODULE HAS BEEN RESET FOR NOW.....TO REPLACE.....THAT PART COSTS $1456.00
NHTSA ODI #11176599
Mileage unknown · Nov 7, 2018
Air BagsEngine
TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE) AND NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN JUNE AND JULY OF 2018. THE CONTACT SPOKE WITH AUDI CLEARWATER (18940 US-19 CLEARW…
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TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE) AND NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN JUNE AND JULY OF 2018. THE CONTACT SPOKE WITH AUDI CLEARWATER (18940 US-19 CLEARWATER, FL 33764, (888) 727-0742) SEVERAL TIMES AND REQUESTED PART INFORMATION; HOWEVER, THE DEALER STATED THAT PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE DEALER ALSO STATED THAT THEY DID NOT HAVE A TIME FRAME FOR WHEN PARTS WOULD BE AVAILABLE. THE MANUFACTURER ADVISED THE CONTACT TO CONTINUE TO CHECK WITH THE DEALER REGARDING PART AVAILABILITY. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V229000 AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V370000.
NHTSA ODI #11149920
80,000 miles · Aug 10, 2018
Air BagsEngine
TL* THE CONTACT OWNS A 2012 AUDI A6. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY REDUCED SPEED TO APPROXIMATELY 15 MPH AND AN UNKNOWN MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO AUDI NORTH ATLANTA (11505 ALPHARETTA HWY, ROSWELL, GA) WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDERS FAILED. THE VEHICLE WAS REPAIRE…
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TL* THE CONTACT OWNS A 2012 AUDI A6. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY REDUCED SPEED TO APPROXIMATELY 15 MPH AND AN UNKNOWN MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO AUDI NORTH ATLANTA (11505 ALPHARETTA HWY, ROSWELL, GA) WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDERS FAILED. THE VEHICLE WAS REPAIRED. THE VEHICLE LATER EXPERIENCED FREQUENT FAILURES TO START AND WAS TAKEN BACK TO THE DEALER WHERE IT WAS AGAIN DIAGNOSED WITH ENGINE FAILURE. THE VEHICLE WAS REPAIRED. IN ADDITION, THE PASSENGER SIDE AIR BAG SENSOR WOULD ILLUMINATE WHILE OPERATING THE VEHICLE, WHICH WAS A SAFETY CONCERN. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #11118997
Mileage unknown · Jul 23, 2018
Air BagsEngineEngine And Engine Cooling
TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V229000 (ENGINE AND ENGINE COOLING) AND 18V370000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER …
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TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V229000 (ENGINE AND ENGINE COOLING) AND 18V370000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (BRAMAN BMW WEST PALM BEACH, 2901 OKEECHOBEE BOULEVARD, WEST PALM BEACH, FL 33409, (561)-465-8293) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
NHTSA ODI #11113087
Mileage unknown · Jun 21, 2018
Air BagsEngine And Engine Cooling
TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) AND AN UNKNOWN RECALL NOTICE PERTAINING TO THE AIR BAGS. THE CONTACT CALLED AUDI JACKSONVILLE AT 904-565-4000 (LOCATED AT 7230 BLANDING BLVD, JACKSONVILLE, FL 32244) AND WAS INFORMED THAT THE PAR…
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TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) AND AN UNKNOWN RECALL NOTICE PERTAINING TO THE AIR BAGS. THE CONTACT CALLED AUDI JACKSONVILLE AT 904-565-4000 (LOCATED AT 7230 BLANDING BLVD, JACKSONVILLE, FL 32244) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11103028
Mileage unknown · Jun 8, 2018
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V004000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI BROOKLINE, 308 BOYLSTON …
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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V004000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI BROOKLINE, 308 BOYLSTON ST, BROOKLINE, MA 02445, (617) 734-2020) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11100598
82,000 miles · Jan 29, 2018
Air BagsElectrical System
TL* THE CONTACT OWNS A 2012 AUDI A6. WHENEVER AN OCCUPANT WAS SEATED IN THE PASSENGER SEAT, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE AIR BAG OFF INDICATOR BELOW THE RADIO FLASHED. THE FAILURE OCCURRED FOR APPROXIMATELY THREE MONTHS. THE VEHICLE WAS TAKEN TO THE AUDI GRAPEVINE DEALER (1260 E STATE HWY 114, GRAPEVINE, TX …
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TL* THE CONTACT OWNS A 2012 AUDI A6. WHENEVER AN OCCUPANT WAS SEATED IN THE PASSENGER SEAT, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE AIR BAG OFF INDICATOR BELOW THE RADIO FLASHED. THE FAILURE OCCURRED FOR APPROXIMATELY THREE MONTHS. THE VEHICLE WAS TAKEN TO THE AUDI GRAPEVINE DEALER (1260 E STATE HWY 114, GRAPEVINE, TX 76051) WHERE IT WAS DIAGNOSED THAT THE POD SYSTEM NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 180078683. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
NHTSA ODI #11065744
Mileage unknown · Jan 17, 2018
Air Bags
REFERENCE NHTSA CAMPAIGN NUMBER 15V823000, MY 2012 AUDI A6 FALLS WITHIN THE MODEL YEAR AS WELL AS THE AS BUILD DATE. I'VE BEEN TOLD BY MY LOCAL DEALER I NEED THE NEW PODS (PASSENGER OCCUPANCY DETECTION SYSTEM) INSTALLED SINCE MINE IS BAD. MY AUDI HAS THE HEATED SEATS, BUT NOT AIR CONDITIONED SEATS AS IDENTIFIED IN THE CAMPAIGN…
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REFERENCE NHTSA CAMPAIGN NUMBER 15V823000, MY 2012 AUDI A6 FALLS WITHIN THE MODEL YEAR AS WELL AS THE AS BUILD DATE. I'VE BEEN TOLD BY MY LOCAL DEALER I NEED THE NEW PODS (PASSENGER OCCUPANCY DETECTION SYSTEM) INSTALLED SINCE MINE IS BAD. MY AUDI HAS THE HEATED SEATS, BUT NOT AIR CONDITIONED SEATS AS IDENTIFIED IN THE CAMPAIGN, BUT I HAVE THE SAME ISSUE AS DESCRIBED IN THE RECALL CAMPAIGN. EVEN THOUGH MY VIN DOESN'T PULL UP AS AFFECTED, THE ISSUE IS EXACTLY AS THE CAMPAIGN REFERENCED ABOVE, AND PARTS REQUIRED TO REPLACE ARE THE ONES MENTIONED IN THE CAMPAIGN. I FEEL MY CAR SHOULD BE COVERED AND AUDI DIDN'T INCLUDE ALL VIN'S NEEDED TO BE RECALLED.
NHTSA ODI #11063220
52,000 miles · Jan 7, 2018
Air Bags
AIR BAG FAULT LIGHT IS ON WITH FRONT SEAT PASSENGERS IN THE SEAT AND WHEN NOT IN THE SEAT WHILE VEHICLE IS IN OPERATION. AUDI SERVICE STATES, "VERIFIED AIRBAG LIGHT ON, RAN GFF, FOUND PASSENGER SEAT WEIGHT SENSOR HAS AN INTERMITTENT OPEN CIRCUIT FAULT. INSPECTED WIRING, ALL WIRING OK. SEAT WEIGHT PODS SENSOR HAS AN INTERNAL OPEN…
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AIR BAG FAULT LIGHT IS ON WITH FRONT SEAT PASSENGERS IN THE SEAT AND WHEN NOT IN THE SEAT WHILE VEHICLE IS IN OPERATION. AUDI SERVICE STATES, "VERIFIED AIRBAG LIGHT ON, RAN GFF, FOUND PASSENGER SEAT WEIGHT SENSOR HAS AN INTERMITTENT OPEN CIRCUIT FAULT. INSPECTED WIRING, ALL WIRING OK. SEAT WEIGHT PODS SENSOR HAS AN INTERNAL OPEN CIRCUIT AND WILL NEED TO BE REPLACED." AUDI ALSO STATES, "A DEFECTIVE PODS SENSOR CAN CAUSE A FAILURE OF THE AIRBAG DURING IMPACT DUE TO A CRASH AND THEREFORE MAY NOT DEPLOY." THERE IS A CURRENT RECALL (74D1), FOR THE SAME PODS DEFECT/FAILURE RELATED TO 2012-13 AUDI A6 AND A7 WITH 'HEATED' AND 'COOLED' SEATS. THIS VEHICLE HAS 'HEATED' SEATS ONLY. UPON ONLINE RESEARCH, THERE ARE HUNDREDS+ 2012/2013 AUDI A6 VEHICLE OWNERS WITH A VIN# NOT INCLUDED IN THE RECALL AND EXPERIENCING THE SAME PODS DEFECT AND IS BEING ASKED BY AUDI TO REPAIR AT CONSUMER EXPENSE. ADDITIONALLY, AUDI SERVICE LIVERMORE, CA INFORMED THAT PARTS MAY TAKE MONTHS FOR ORDERING OUT OF GERMANY DUE TO BACK-ORDER AND MAY TAKE A WEEK OR MORE TO REPAIR, WHICH INCLUDES USING A 3RD PARTY REPAIR SHOP. AUDI STATES THEY ARE NOT EQUIPPED TO COMPLETE A REPAIR OF THIS MAJOR SAFETY ISSUE LEAVING THIS VEHICLE NON-OPERATIONAL DUE TO HIGH RISK OF DEATH SHOULD AN ACCIDENT OCCUR.
NHTSA ODI #11060999
Official recalls
8Jun 4, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Consequence & remedy
Consequence: If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.
Apr 11, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Consequence & remedy
Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Dec 6, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Audi A6 and A7 vehicles. The fuel line has a compression point that can weaken, potentially resulting in a fuel leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source, increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the fuel line, free of charge. The recall began February 5, 2018. Owners may contact Audi customer service at 1-888-237-2834. Volkswagen's number for this recall is 20AR.
Jan 3, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Consequence & remedy
Consequence: If the coolant pump overheats, it can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Sep 7, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 and Audi A7 vehicles. The affected vehicles have a fuel hose in the engine compartment that may degrade and leak fuel.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the under hood fuel pump and fuel hose, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 24BZ.
Dec 8, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 vehicles manufactured March 28, 2011, to March 25, 2013, and 2012-2013 Audi A7 vehicles manufactured January 25, 2011, to March 19, 2013. In vehicles with heated and cooled seats, the Passenger Occupant Detection System (PODS), used to enable the front passenger air bags, may malfunction and prevent the passenger-side air bags from deploying in a crash.
Consequence & remedy
Consequence: An air bag that does not deploy as intended increases the risk of occupant injury in a crash.
Remedy: Volkswagen will notify owners, and Audi dealers will install a PODS system repair kit, free of charge. The recall began on February 5, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D1.
Jan 20, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
Consequence & remedy
Consequence: A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.
Dec 6, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2012 AUDI A6 VEHICLES MANUFACTURED FROM APRIL 8, 2011, THROUGH MAY 26, 2011. DUE TO A PROBLEM IN THE STITCHING PROCESS OF THE CURTAIN AIR BAG, THE SEAM OF THE AIR BAG MAY NOT BE STITCHED PROPERLY.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE HEAD CURTAIN AIR BAG MAY NOT DEPLOY AND WILL NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF AN INJURY.
Remedy: VOLKSWAGEN WILL NOTIFY ALL OWNERS AND DEALERS WILL REPLACE THE LEFT AND/OR RIGHT CURTAIN AIR BAG FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JANUARY 2012. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗