2013 Audi A5

TL* THE CONTACT OWNS A 2013 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI SUGAR LAND, 10330 US-90 ALT, SUGAR LAND, TX 77478) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WOULD BE AVAILABLE IN JANUARY OF 2019. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY A5 COUPE WAS AFFECTED RECALL 17V622. I BOOKED AN APPOINTMENT MONTHS AGO WITH SILVER SPRING AUDI. THAT APPOINTMENT WAS CANCELLED DUE TO THE DEALERSHIP NOT HAVING THE PARTS TO ADDRESS THE RECALL. I'VE CALLED MULTIPLE TIMES TO TRY TO RESCHEDULE BUT THE PARTS REMAIN UNAVAILABLE. THE DEALERSHIP, TODAY, TRIED TO DISCOURAGE ME FROM BEING ADDED TO A WAIT LIST FOR THE PART GIVEN THAT OVER 100 PEOPLE WERE ALREADY ON THE LIST. (THAT DISCOURAGEMENT MADE NO SENSE TO ME. IT SEEMS LIKE EVERYONE AFFECTED BY THE RECALL WHO USES THAT DEALERSHIP SHOULD BE ON THE WAITING LIST WITHOUT EVEN HAVING TO CALL IN.)

NHTSA RECALL 17V-002 COOLING PUMP OVERHEATING. ON FRIDAY MAY 26, 2017 ON ARE ABOUT 0645 I RECEIVED A CALL FROM THE BASE POLICE STATING THAT MY CAR WAS ON FIRE IN THE PARKING LOT. I HAD BEEN AT WORK SINCE 0600 THERE WERE NO INDICATIONS OF ANY PROBLEMS WHILE DRIVING TO WORK NO DASHBOARD LIGHTS WERE ON MY CAR WAS DUE FOR OIL CHANGE 71222.

TL* THE CONTACT OWNED A 2013 AUDI A5. WHILE PARKED AT HOME, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THERE WERE NO INJURIES. A YEAR LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V002000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE REPRESENTATIVE THAT, DUE TO THEM BEING REIMBURSED BY THE INSURANCE COMPANY, AUDI ABSOLVED THEMSELVES OF ALL RESPONSIBILITY. THE FAILURE MILEAGE WAS NOT PROVIDED. UPDATED 06/22/17*LJ

I WAS DRIVING MY CAR IN THE FREEWAY IN SACRAMETO GOING TO ARDEN MALL AND AS I WAS EXITING GOING ABOUT 30 MPH OFF THE RAMP I HEARD A VERY LOUD BANG SOUND AND AS I LOOKED UP I NOTICED MY SUN ROOF (IN THE CLOSED POSITION) WAS CRACKED WITH THE MIDDLE OF THE GLASS WARPING IN AND EVENTUALLY SHATTERED FALLING ALL OVER ME AND THE INTERIOR AS I KEPT DRIVING. I'VE HEARD OF THE A8 AND Q5 MODELS HAVING SIMILAR ISSUES (AND ACTUALLY BEING RECALLED ONE YEAR) SO THIS OUT A THOUGHT IN MY HEAD. AFTER DOING RESEARCH ONLINE THERE WERE MANY AUDI VEHICLES WITH VARIOUS MODELS HAVING THE EXACT SAME ISSUE AS ME.. I CALLED THE DEALERSHIP TO INFORM OF THIS INCIDENT AND THEY STATED IT WAS MOST LIKELY A ROCK WHICH I SAID CAN'T BE POSSIBLE AS THERE WAS NOBODY NEAR THE AREA I WAS IN. ALL IN ALL THEY SAID THIS WOULD HAVE TO COME OUT OF MY OWN POCKET AS IT IS NOT COVERED IN MY MANUFACTURERS WARRANTY. I DON'T THINK I SHOULD BE RESPONSIBLE FOR THIS AS I DID NOTHING WRONG BUT DRIVE THE CAR. AND SEEMS AS IF MANY OTHER AUDI DRIVERS HAD SIMILAR ISSUES SO IT SEEMS TO BE TO BE A DEFECTIVE GLASS.

THE SUN VISOR ON MY A5 HAS VERY LITTLE SPRING TENSION THAT ALLOWS IT TO FREELY MOVE BACK AND FORTH. I NEED TO HAVE IT CLIPPED WHEN ACCELERATING OTHERWISE IT WILL HIT ME IN THE FACE OR HOLD IT WHILE MAKING LEFT TURNS (WHEN POSITIONED BY THE DRIVER'S WINDOW ' THERE IS NO CLIP THERE) TO PREVENT IT FROM STRIKING ME IN THE SIDE OF MY HEAD. THIS PRESENTS A DISTRACTION AND POSSIBLE SAFETY ISSUE. THE SUN VISOR CLIP'S DURABILITY IS ALSO QUESTIONABLE SINCE IT HAS ALREADY BEEN REPLACED AT LEAST 2 TIMES. I HAVE MADE REPEATED VISITS TO THE DEALER ABOUT THIS ISSUE AND THEY HAVE DEEMED IT OPERATING AS INTENDED. I HAVE EVEN WRITTEN AUDI ABOUT IT AND THEY HAVE ALSO REFUSED TO ADDRESS THE ISSUE.

WHILE APPROACHING A TURN I SLOWED DOWN , ANOTHER CAR CAME AROUND THE RIGHT SIDE. MY CAR WASN'T RESOONDING I WASN'T ABLE TO BEAR RIGHT AROUND CURVE AND WENT ACROSS ROAD AND UP HILL. APPROACHING HILL FELT LIKE I DIDN'T HAVE POWER STEERING, I TOOK 2 HANDS AND GRABBED THE STEERING WHEEL AND FORCED MYSELF TO GO DOWN , BRAKES SEEMED USELESS.. CAR WENT DOWN HILL. I PUT FOOT ON MY BRAKE BECAUSE I WAS IN HEAD ON TRAFFIC ON A SMALL BACK ROAD. I THEN PUT CAR IN REVERSES, IT JERKED BACK TO STRAIGHTEN CAR UP, AND STRAIGHTEN UP CAR- DROVE UP TO LIGHT SHAKEN UP, PULLED OVER TO SHOULDER - NO SHOULDER THE BACK ROAD AT IT WAS ABOUT 10 PM WEEKNIGHT... I LOOKED AT THE DRIVERS FRONT END THAT MADE CONTACT AND IT LOOKED OK- JUST SCRAPES... I DROVE HOME AND WOKE UP TO FLAT TIRES IN AM. I TOOK MY CAR TO AUDI TURNERSVILLE- AUTOMALL. I TOLD THEM OF SAFETY CONCERNS- THEY FINALLY ON WEDNESDAY RAN A SCAN- NO TPMS ILLUMINATED OR DEFUALT LIGHT- I WAS LIED TO AND TOLD IT DID, UNTIL I ASKED TO SEE REPORT. SERVICE DEPT. TIGHTEN MY DRIVERS DOOR THAT WAS LOOSENED BY IMPACT BEFORE INS COMPANY SAW THE CAR. AUDI CORP SENT A ENGINEER AND I WAS TOLD THEY WOULD GO OVER MY REPORT AND CONCERNS, I WAS TREATED HORRIBLE BY DEALERSHIP, THEY WORKED ON MY CAR WITHOUT CALLING ME FIRST, TIRED TO REMOVE CAR FROM DEALERSHIP TO TAKE TO ANOTHER COLLISON CENTER AND I WAS TOLD IT WAS ALREADY ON THE LIFT AND AUDI WOULD BE THERE FOR MY SAFETY CONCERNS ON MONDAY/ I NEVER AUTHORIZED AUDI TO LOOK AT MY CAR- I WAS TOLD. I WAS GIVEN A HAND TYPED REPORT - 2 DAYS AGO THAT MY CAR IS SAFE... ONLY MALFUNCTION CODE TPMS CAME ON IN APRIL. AUDI WOULD ALLOW ME TO SPEAK TO THE AUDI REP WHILE HE WAS HERE FROM MICHIGAN AND STILL HAS REFUSED TO ANSWER MY CONCERNS ON THE ORIGINAL 26 PAGE REPORT I HAVE FROM SERVICE, MY IGNITION KEY STICKS OCCASIONALLY , MY REAR BACK UP CAMERA DELAYS AT TIMES- DEFAULT FOUND DRIVERS HEAD RESTRAINT ???