NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
46 reports66,000 miles · Jul 23, 2018
Fuel/propulsion System
I HAD RECEIVED A RECALL JUNE OF 2018. IT STATES THAT MY CAR CAN ESSENTIALLY START ON FIRE. I WENT ON THE AUDI WEBSITE AND FOUND OUT THEY ARE SERVICING THE VEHICALS RIGHT NOW FOR THE AFTER RUN COOLANT PUMP, BUT HOPE TO IN THE FALL. THIS BEING SAID; DO I JUST HAVE TO WAIT AND PRAY THAT MY CAR DOESN'T START ON FIRE OR ? THAT'S NOT …
Read full complaint
I HAD RECEIVED A RECALL JUNE OF 2018. IT STATES THAT MY CAR CAN ESSENTIALLY START ON FIRE. I WENT ON THE AUDI WEBSITE AND FOUND OUT THEY ARE SERVICING THE VEHICALS RIGHT NOW FOR THE AFTER RUN COOLANT PUMP, BUT HOPE TO IN THE FALL. THIS BEING SAID; DO I JUST HAVE TO WAIT AND PRAY THAT MY CAR DOESN'T START ON FIRE OR ? THAT'S NOT SAFE, AND I DIDN'T PAY THOUSANDS OF DOLLARS TO HOPE MY CAR DOESN'T START ON FIRE TILL THE FALL.
NHTSA ODI #11112999
74,000 miles · Jul 19, 2018
Engine
WHILE IN MOTION, COOLANT SYSTEM MALFUNCTION AND OVERHEATING. FOUL SMELL OVERCAME MY CAR AND I HAD TO PULLOVER IN THE SHOULDER TO WAIT FOR MY CAR TO COOL DOWN. RECALL 18V22900 FOR AUDI A4 2014 RECALL # 19N4/19N3. AUDI OWNING MILLS DEALERSHIP AND SERVICE IS CLAIMING THAT IS NOT THE PROBLEM AND ARE CHARGING ME, WHEN I WAS TOLD BY …
Read full complaint
WHILE IN MOTION, COOLANT SYSTEM MALFUNCTION AND OVERHEATING. FOUL SMELL OVERCAME MY CAR AND I HAD TO PULLOVER IN THE SHOULDER TO WAIT FOR MY CAR TO COOL DOWN. RECALL 18V22900 FOR AUDI A4 2014 RECALL # 19N4/19N3. AUDI OWNING MILLS DEALERSHIP AND SERVICE IS CLAIMING THAT IS NOT THE PROBLEM AND ARE CHARGING ME, WHEN I WAS TOLD BY AUDI CUSTOMER SERVICE THAT I WOULD NOT BE CHARGED.
NHTSA ODI #11112317
20,000 miles · Jul 5, 2018
Steering
TL* THE CONTACT OWNS A 2014 AUDI A4. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING WOULD SUDDENLY FAIL. DURING THE FAILURE, THE MESSAGE "STEERING DEFECTIVE DO NOT DRIVE" WOULD DISPLAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER AND LOCAL DEALER WERE …
Read full complaint
TL* THE CONTACT OWNS A 2014 AUDI A4. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING WOULD SUDDENLY FAIL. DURING THE FAILURE, THE MESSAGE "STEERING DEFECTIVE DO NOT DRIVE" WOULD DISPLAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
NHTSA ODI #11109621
60,600 miles · Jul 3, 2018
Steering
I WAS DRIVING IN THE CITY, GOING AT ABOUT 45 MPH, THEN A LIGHT CAME ON ON MY DASHBOARD THAT SAID "DYNAMIC STEERING: SYSTEM FAULT. YOU CAN CONTINUE DRIVING" . THE STEERING WHEEL GOT A LITTLE STIFF, BUT THE I WAS ABLE TO KEEP DRIVING. THE NEXT DAY, ABOUT HALF A MILE FROM MY HOUSE THE SAME LIGHT TURNED RED WHILE I WAS DRIVING AT 3…
Read full complaint
I WAS DRIVING IN THE CITY, GOING AT ABOUT 45 MPH, THEN A LIGHT CAME ON ON MY DASHBOARD THAT SAID "DYNAMIC STEERING: SYSTEM FAULT. YOU CAN CONTINUE DRIVING" . THE STEERING WHEEL GOT A LITTLE STIFF, BUT THE I WAS ABLE TO KEEP DRIVING. THE NEXT DAY, ABOUT HALF A MILE FROM MY HOUSE THE SAME LIGHT TURNED RED WHILE I WAS DRIVING AT 35 MPH. THE STEERING WHEEL BECAME REALLY HARD TO MOVE, ALMOST IMPOSSIBLE TO TURN TO EITHER SIDE. CONTACTED AUDI AND THEY SAID TO TAKE THE CAR TO THE DEALER.
NHTSA ODI #11105267
Mileage unknown · Jun 13, 2018
EngineEngine And Engine Cooling
TL* THE CONTACT OWNS A 2014 AUDI A4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER FURTHER STATED THAT…
Read full complaint
TL* THE CONTACT OWNS A 2014 AUDI A4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER FURTHER STATED THAT THEY WERE WORKING WITH NHTSA TO HAVE THE PARTS AVAILABLE IN NOVEMBER OF 2018; HOWEVER, THERE WAS NO GUARANTEE THAT THE PARTS WOULD BE AVAILABLE AT THAT TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11101644
Mileage unknown · Jun 13, 2018
Unknown Or Other
RECALL 19N4 AUDI SENT ME A LETTER STATING THAT REPAIRS ARE NECESSARY ON MY CAR DUE TO A DEFECT IN MANUFACTURING. HOWEVER THE 'REPAIR RECALL' WILL NOT BE AVAILABLE UNTIL" LATE 2018'. OH YEAH, THE DEFECT RELATES TO MOTOR VEHICLE SAFETY!! THEY ALSO PROVIDE A WARNING NOT TO PARK MY VEHICLE INDOORS AS A PRECAUTION. SO , BASED UPON…
Read full complaint
RECALL 19N4 AUDI SENT ME A LETTER STATING THAT REPAIRS ARE NECESSARY ON MY CAR DUE TO A DEFECT IN MANUFACTURING. HOWEVER THE 'REPAIR RECALL' WILL NOT BE AVAILABLE UNTIL" LATE 2018'. OH YEAH, THE DEFECT RELATES TO MOTOR VEHICLE SAFETY!! THEY ALSO PROVIDE A WARNING NOT TO PARK MY VEHICLE INDOORS AS A PRECAUTION. SO , BASED UPON MY UNDERSTANDING OF THEIR LETTER, I AM NOT TO GARAGE MY CAR UNTIL IT IS REPAIRED SOMETIME IN LATE 2018 !! THE CLOSING SENTENCE GIVES THEIRCOMPANY CREDIT FOR TAKING THIS ACTION TO ENSURE MY SAFETY, HOWEVER THE ACTION IS NOT EVEN DEFINITIVELY SCHEDULED!! AT THE VERY LEAST THIS DEFECT SHOULD BE PRIORITIZED AND AT THE VERY MINIMUM SHOULD BE A DEFINITE DATE TO REPAIR THESES CARS. THE SAME CLOSING SENTENCE GIVES AUDI CREDIT FOR 'TAKING THIS ACTION' TO ENSURE MY CONTINUED SATISFACTION WITH MY VEHICLE. HOW DISINGENUOUS!! I CAN TELL YOU THAT SATISFACTION HAS BEEN SHATERRED.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
NHTSA ODI #11101592
65,000 miles · May 14, 2018
Steering
TL* THE CONTACT OWNS A 2014 AUDI A4. WHILE DRIVING 65 MPH, THE STEERING WHEEL VEERED TO THE LEFT AND RIGHT WITHOUT WARNING. THE CONTACT HAD TO GRASP THE STEERING WHEEL TIGHTLY TO KEEP IT FROM DRIFTING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING S…
Read full complaint
TL* THE CONTACT OWNS A 2014 AUDI A4. WHILE DRIVING 65 MPH, THE STEERING WHEEL VEERED TO THE LEFT AND RIGHT WITHOUT WARNING. THE CONTACT HAD TO GRASP THE STEERING WHEEL TIGHTLY TO KEEP IT FROM DRIFTING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
NHTSA ODI #11093777
50,400 miles · Apr 25, 2018
EngineUnknown Or OtherFire
ON 4/17/2018 I DROVE MY CAR FROM SAINT PETERSBURG , FLORIDA TO RUSKIN, FL, WHICH IS ABOUT 40 MILES ONE WAY. ON THE WAY BACK I WOULD SAY I DROVE ABOUT 28 MILES THEN SUDDENLY THE CAR STARTED SMOKING FROM THE FRONT & BACK OF CAR. I PULLED OVER ON THE HIGHWAY AFTER COMING ACROSS THE SKYWAY BRIDGE, THE CAR CUTS OFF. I WOULD SAY 1 OR …
Read full complaint
ON 4/17/2018 I DROVE MY CAR FROM SAINT PETERSBURG , FLORIDA TO RUSKIN, FL, WHICH IS ABOUT 40 MILES ONE WAY. ON THE WAY BACK I WOULD SAY I DROVE ABOUT 28 MILES THEN SUDDENLY THE CAR STARTED SMOKING FROM THE FRONT & BACK OF CAR. I PULLED OVER ON THE HIGHWAY AFTER COMING ACROSS THE SKYWAY BRIDGE, THE CAR CUTS OFF. I WOULD SAY 1 OR 2 MINS LATER FLAMES WERE ON TOP OF THE HOOD OF THE CAR. AT THAT TIME I EXIT THE CAR & WAITED TIL THE FIRE DEPARTMENT & STATE TROOPER COME. CASE NUMBER: FHPC180FF040720 . TROOP: SOLLEY 941-492-5850 GERMAN LUXURY AUTOMAKER AUDI IS RECALLING MORE THAN A MILLION OF ITS VEHICLES DUE TO FAULTY ELECTRIC COOLANT PUMPS, WHICH HAVE THE POTENTIAL TO OVERHEAT AND START A FIRE. THE RECALL AFFECTS ROUGHLY 1.2 MILLION AUDI CARS AND SUVS TOTAL AND INCLUDES THE A4 (2013 TO 2016), A5 (2013 TO 2017), A6 (2012 TO 2015), AND THE 2013 TO 2017 Q5 SUV, THE ASSOCIATED PRESS REPORTS. (800) 822-2834 (800) 822-AUDI MONDAY-FRIDAY, 8AM ' 9PM (EST) SATURDAY, 10AM ' 7PM (EST)
NHTSA ODI #11090166
25,000 miles · Apr 20, 2018
Steering
MY A4 CONSTANTLY PULLS TO THE RIGHT. I HAVE REPLACED THE TIRES, THE ROTORS AND BRAKES, AND HAD AUDI DO AN ALIGNMENT. THE VEHICLE STILL PULLS TO THE RIGHT.
NHTSA ODI #11089087
18,000 miles · Nov 6, 2017
Steering
"AUDI STEERING PROBLEM" AT HIGHWAY SPEEDS THE STEERING BECOMES STIFF WHEN CHANGING LANES AND IT DOES NOT RESPOND TO GOING BACK TO THE CENTER OF LANE RIGHT AWAY IT GIVES RESISTANCE IT WANTS TO KEEP GOING ON TO THE LAST DIRECTION THE STEERING WAS GOING IT HAS GRADUALLY GOTTEN WORST EVEN ON CITY STREETS NORMAL DRIVING I COULD FEEL…
Read full complaint
"AUDI STEERING PROBLEM" AT HIGHWAY SPEEDS THE STEERING BECOMES STIFF WHEN CHANGING LANES AND IT DOES NOT RESPOND TO GOING BACK TO THE CENTER OF LANE RIGHT AWAY IT GIVES RESISTANCE IT WANTS TO KEEP GOING ON TO THE LAST DIRECTION THE STEERING WAS GOING IT HAS GRADUALLY GOTTEN WORST EVEN ON CITY STREETS NORMAL DRIVING I COULD FEEL RESISTANCE THE STEERING FEELS STIFF AND HEAVY THE STEERING WANDERS FROM STRAIGHT PATH ON HIGHWAY THE STEERING SOMETIMES GOES AGAINST DIRECTION YOU WANT CAR TO GO CAUSING A MOMENT OF PANIC GOD FORBID A FATALITY OCCURS TOOK IT TO SERVICE AUDI DRIVING TEST WE CAME BACK THEY DID DIAGNOSTIC THEY SAID THE COMPUTER SAYS NOTHING WRONG IT SEEMS TO ME THEY SET COMPUTER WITH LOW SAFETY STANDARD THEY ARE TRYING TO COVER THIS UP SOMEONE OF AUTHORITY NEEDS TO STEP IN AND HOLD THEM ACCOUNTABLE I SEE MANY SAME COMPLAINTS ON CONSUMER WEBSITES PLEASE HELPS US AGAINST THIS POTENTIAL AND FATAL HAZARD.
NHTSA ODI #11043618
Official recalls
4Apr 11, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Consequence & remedy
Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Oct 5, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
Consequence & remedy
Consequence: The melted wires can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
Jan 3, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Consequence & remedy
Consequence: If the coolant pump overheats, it can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Oct 24, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2015 Audi A4 and S4 vehicles manufactured February 16, 2012, to October 21, 2014, and 2013-2015 Audi Allroad vehicles manufactured March 12, 2012, to October 21, 2014. Due to an improper algorithm in the air bag control module, if a crash necessitates deployment of the side air bags, a second impact to the front of the vehicle may not command the front air bags to also deploy.
Consequence & remedy
Consequence: If the front air bags do not deploy in the event of a secondary impact to the front of the vehicle, there is an increased risk of occupant injury.
Remedy: Volkswagen will notify owners, and Audi dealers will update the air bag control unit software, free of charge. The recall began on November 14, 2014. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 69K5.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗