MY CHILDREN AND I HAVE HAD RESPIRATORY PROBLEMS SINCE WE STARTED RIDING IN THIS 2013 SIENNA, PURCHASED NEW AUG 2013. I HAVE COMPLAINED REPEATEDLY ABOUT THE ODOR. WE ARE CURRENTLY GOING TO ARBITRATION WITH TOYOTA NATIONAL ON 7/31/2014. MY 5 YR OLD DAUGHTER HAS HAD A CONSTANT RUNNY NOSE (KIDS AT SCHOOL CALL HER "WALRUS NOSE"…
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MY CHILDREN AND I HAVE HAD RESPIRATORY PROBLEMS SINCE WE STARTED RIDING IN THIS 2013 SIENNA, PURCHASED NEW AUG 2013. I HAVE COMPLAINED REPEATEDLY ABOUT THE ODOR. WE ARE CURRENTLY GOING TO ARBITRATION WITH TOYOTA NATIONAL ON 7/31/2014. MY 5 YR OLD DAUGHTER HAS HAD A CONSTANT RUNNY NOSE (KIDS AT SCHOOL CALL HER "WALRUS NOSE"). SHE IS DEVASTATED, GREAT WAY TO SPEND KINDERGARTEN YEAR, THE NAME CALLING WAS SO BAD SHE WILL BE CHANGING SCHOOLS FOR 1ST GRADE. MY EYES GET VERY WATERY AND BURN, MY SINUSES FILL AND MY THROAT GETS SORE. WE DISCOVERED IT WAS THE SIENNA MAKING US SICK THIS SPRING. MY SIENNA WAS IN FOR REPAIRS FOR 3 DAYS AND I HAD A RENTAL 2014 SIENNA-RESPIRATORY PROBLEMS AND RUNNY NOSE WENT AWAY. BACK IN MY SIENNA 2 DAYS SYMPTOMS ALL RETURNED, BROUGHT 2013 BACK FOR REPAIR ETC, AGAIN COMPLAINING ABOUT THE ODOR. THEY HAD IT FOR 2 1/2 WEEKS, CHANGED FILTERS TO CHARCOAL, WHILE WE WERE ENJOYING THE 2014 SIENNA RENTAL AND WERE SYMPTOM FREE (I PUT 3000 MILES ON THE RENTAL MY 2013 HAS ALMOST 19,000) SOMETIMES I FEEL LIKE I LIVE IN MY CAR. THE REPAIR PEOPLE AGAIN THEY SAID NO ODOR. YESTERDAY I HAD REPRESENTATIVES FROM TOYOTA (NATIONAL) RIDE AND TEST DRIVE MY CAR. I EVEN TOLD THEM WHEN THE ODOR WAS PRESENT, IT SMELLS LIKE MY OLD HIGH SCHOOL CHEM LAB-ROTTEN EGGS/SULFUR. THE ODOR MAKES YOU GAG, EYES WATER, SCRATCHY THROAT, THERE IS NO WAY THEY DID NOT SMELL IT!! WE HAVE 6 CHILDREN- OUR 5 YR OLD DAUGHTER (ADOPTED), OUR 12 YR OLD GRANDDAUGHTER, A 4 YR OLD FOSTER DAUGHTER, AND 3 FOSTER SONS 15,17 AND 18. I LOVE MY SIENNA, I NEED MY SIENNA, I RELY ON MY SIENNA, I FEEL MY CHILDREN ARE SAFEST IN A SIENNA. COMFORT FOR ME, AND MY HUSBAND AND MY KIDS EVEN IN THE 3RD ROW. BUT I HATE PUTTING MY CHILDREN IN A SIENNA THAT ENDANGERS THEIR HEALTH!!!! HELP HELP - [XXX] USA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Eldorado National-Kansas (ENK) is recalling certain model year 2011-2013 Amerivan Toyota Sienna vans manufactured February 17, 2011, through June 25, 2013. The fuel filler neck may contact the left rear shock absorber. This could damage the fuel filler neck.
Consequence & remedy
Consequence: If the shock makes contact with the fuel filler neck, it could damage the neck allowing it to leak gasoline vapors and result in a fire or explosion causing personal injury.
Remedy: ENK will notify owners, and dealers will relocate the shock absorbers and add a spacer, free of charge. The recall began on July 12, 2013. Owners may contact Eldorado National-Kansas at 1-800-955-9086.
Additional source detail variants (2)
Fuel System, Gasoline
Eldorado National-Kansas (ENK) is recalling certain model year 2011-2013 Amerivan Toyota Sienna vans manufactured February 17, 2011, through June 25, 2013. The fuel filler neck may contact the left rear shock absorber. This could damage the fuel filler neck.
Consequence: If the shock makes contact with the fuel filler neck, it could damage the neck allowing it to leak gasoline vapors and result in a fire or explosion causing personal injury.
Remedy: ENK will notify owners, and dealers will relocate the shock absorbers and add a spacer, free of charge. The recall began on July 12, 2013. Owners may contact Eldorado National-Kansas at 1-800-955-9086.
Suspension:rear:shock Absorber
Eldorado National-Kansas (ENK) is recalling certain model year 2011-2013 Amerivan Toyota Sienna vans manufactured February 17, 2011, through June 25, 2013. The fuel filler neck may contact the left rear shock absorber. This could damage the fuel filler neck.
Consequence: If the shock makes contact with the fuel filler neck, it could damage the neck allowing it to leak gasoline vapors and result in a fire or explosion causing personal injury.
Remedy: ENK will notify owners, and dealers will relocate the shock absorbers and add a spacer, free of charge. The recall began on July 12, 2013. Owners may contact Eldorado National-Kansas at 1-800-955-9086.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2013 Amerivan Toyota Sienna Problems, Complaints & Recalls | Skip That Year