2004 Acura Tl

WE PURCHASED A 2004 ACURA TL FROM A LOCAL OWNER. AFTER WE PURCHASED THE CAR, THE DASHBOARD STARTED CRACKING EVERYWHERE! THERE ARE PROBABLY OVER 15 CRACKS IN THE DASHBOARD. I CALLED ACURA & THEY TOLD ME I WASN'T A LOYAL CUSTOMER & THE CAR IS TOO OLD! THEY SAID IT WOULD BE AROUND $1700 TO REPLACE THE DASHBOARD & THEY WOULD CHARGE ME $1300!!! VERY NICE OF THEM, RIGHT! WRONG!!!! I SENT A LETTER TO THE VICE PRESIDENT OF ACURA ALONG WITH MANY OTHER PEOPLE TO THE HEADQUARTERS. THERE RESPONSE WAS STILL THE SAME! I ALSO SENT THEM PICTURES OF THE CRACKED DASHBOARD & IT JUST KEEP GETTING WORSE. WHO ELSE CAN WE FILE COMPLAINTS WITH? MY 2005 ACURA TL DASHBOARD CRACKED AS WELL BUT THEY REPLACED IT FREE OF CHARGE SAYING THEY HOPED TO EARN MY BUSINESS. WHEN MY 2005 ACURA TL PAINT FADED AL OVER THE CAR, THEY WOULD NOT TOUCH IT! THEY SAID IT WAS BECAUSE I LIVED IN NORTH CAROLINA!! AND, I WASN'T A LOYAL CUSTOMER BECAUSE I HAVE ONLY OWNED 3 ACURAS!!! *TR

DASHBOARD CRACKED SUDDENLY ABOVE THE PASSENGER AIRBAG COMPARTMENT EXPOSING THE AIRBAG COMPARTMENT TO THE SUN THROUGH THE CRACK. DASHBOARD ALSO DEFORMED AND APPEARS TO BE STICKING TO AIRBAG COMPARTMENT AROUND THE EDGES ON THE TOP. THE CRACK IS GROWING. THE CRACK INITIALLY FORMED SUDDENLY WHILE I WAS DRIVING, AND MADE A LOUD CLAP, WHICH COULD STARTLE DRIVERS. I AM CONCERNED THAT THE AIR BAG COULD FAIL DUE TO THIS DEFECT AND FURTHER CRACKS COULD FORM SUDDENLY MAKING STARTLING NOISES WHILE DRIVING.THE SIZE OF THE CRACK AND AMOUNT OF DEFORMATION VARIES WITH TEMPERATURE.

PARKED THE CAR AT NIGHT IN THE GARAGE AS IT HAS ALWAYS BEEN SINCE I BOUGHT THE CAR NEW. CAR HAS ALWAYS BEEN PAMPERED AND HAS NEVER SPENT TIME OUTSIDE OF A GARAGE EXCEPT FOR RARE OCCASIONS VISITING FAMILY OUT OF TOWN FOR THE WEEKEND. EVEN WITH THAT, THE CAR MAYBE SPENDS A TOTAL OF 30 SOME ODD DAYS A YEAR IN TIME SITTING IN THE SUN. WENT TO TAKE THE CAR OUT TO THE STORE THE NEXT MORNING AND NOTICED A LARGE CRACK GOING FROM THE WINDSHIELD TOWARDS THE PASSENGER SEAT ACROSS THE AIR BAG. THE NEXT DAY 2 MORE CRACKS APPEARED, AND THE NEXT DAY AN ADDITIONAL 2 CRACKS. FOR A CAR THAT HAD BEEN BEYOND WELL KEPT AND PAMPERED, NOT TO MENTION A 'LUXURY' CAR, SHOULD NOT BE IN THIS STATE. I HAVE FRIENDS WITH ACURAS AND HONDAS MUCH OLDER THAN MINE THAT HAVE SPENT THEIR ENTIRE LIVES SITTING OUTSIDE IN THE TEXAS HEAT AND HAVE NOT A SINGLE CRACK ON THE DASHBOARD, YET MINE WHICH HAS LIVED A "SHELTERED" LIFE HAS OVER 6 NOW. AFTER MUCH RESEARCH ON THE WEB, I NOTICED I AM NOT THE ONLY OWNER WITH THIS ISSUE. WHAT MAKES THIS MORE ANNOYING IS LOOKING AT PICTURES POSTED FROM OTHER OWNERS, THE PLACES WHERE THE CRACKS FORM AND GROW ARE ALMOST NEARLY IDENTICAL. THIS IS COMPLETELY UNACCEPTABLE FOR THIS BRAND OF VEHICLE AND THE FACT THAT A RECALL OR AN OFFER FORM ACURA TO REPLACE THIS DASHBOARDS HAS NOT BEEN MADE. ONE OR TWO PEOPLE HAVING THE ISSUE CAN BE OVER LOOKED. HUNDREDS OF PEOPLE HAVING THE SAME ISSUE IN THE SAME LOCATIONS IS A DEFECT. ACURA SHOULD BE HELD RESPONSIBLE FOR THIS. I BOUGHT THIS CAR BECAUSE OF THEIR REPUTATION. NOW THEIR REPUTATION HAS NO MEANING TO ME. IF I HADN'T PAID SO MUCH FOR THE CAR TO START WITH AND THE FACT THAT REPLACING IT WOULD BE RIDICULOUS FOR A CAR THAT FOR THE MOST PART IS STILL LIKE NEW WOULD BE INSANE. *TR

TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT A CRACK HAD DEVELOPED ACROSS THE DASHBOARD. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD ALLOW THE AIR BAG TO DEPLOY INADVERTENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 123,000.

I OWN A 2004 ACURA TL THAT I PURCHASED IN APRIL 2013. AFTER I HAD THE CAR A MONTH IT BEGAN TO RIDE ROUGH WHERE THE DRIVE IS NORMALLY SMOOTH FOR ABOUT A DAY. AFTER A DAY THE ENGINE LIGHT CAME ON, THEN ABOUT AM HOUR LATER THE VSA AND TEMPERATURE GAUGE IGNITED, THEN THE CAR WOULD NOT ACCELERATE ANY MORE. THE MANUAL INFORMED ME TO RESTART THE CAR IN ORDER TO CLEAR THIS CONDITION, AND IT NORMALLY WORKS ONLY TEMPORARILY. THIS SAME PROBLEM MAY OCCUR AGAIN THE NEXT DAY, COUPLE OF DAYS OR A WEEK, BUT IT IS AN CONTINUOUS PROBLEM THAT OFTEN PUTS ME IN COMPROMISED AND DANGEROUS TRAFFIC SITUATIONS. I HAVE SPENT THOUSANDS OF DOLLARS AT SEVERAL DEALERS AND OTHER MECHANICS TRYING TO GET THE ISSUE RESOLVED AND HAVE BEEN TOLD OVER AND OVER THAT THEY CAN NOT DETECT A PROBLEM WITH THE CARE OR THEY ARE NOT CODES DECIPHERED BY THE DIAGNOSTICS THAT SHOULD CAUSE THAT CAN BE FIXED TO RELIEVE THIS CONDITION. THE DEALER SAID THAT THE CODES ARE ERASED ONCE THE CAR IS TURNED OFF THEN BACK ON, AND THE DEALERS THAT SAY THEY SEE THE CODES SAY THE CODES DOES ILLUSTRATE A PROBLEM. *TR