2004 Acura Tl

MY 2004 ACURA TL HAS RECENTLY BEEN EXPERIENCING ISSUES WHERE THE TRANSMISSION WOULD LOCK UP WHILE DRIVING, POTENTIALLY LEAVING MYSELF AND MY PASSENGER(S) SUSCEPTIBLE TO A VEHICULAR CRASH AND RENDERING THE VEHICLE IMMOBILE. WHILE CHECKING THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), THE U.S. AUTOMOTIVE RECALL AND ACURA WEBSITES, I SAW THAT THERE HAD BEEN A RECALL (00-04 CL & TL A/T RECALL) FOR THE 'EXACT SAME ISSUE' I WAS HAVING WITH MY ACURA. I THEN PROCEEDED TO CALL THE 1800 NUMBER THAT WAS ON ACURA'S WEBPAGE. UPON CALLING THIS NUMBER, I WAS INSTANTLY MET WITH RESISTANCE ABOUT THE RECALL AND WAS GIVEN THE RUN AROUND ABOUT THE APPROPRIATE PERSON TO SPEAK WITH REGARDING THIS ISSUE. I WAS SPECIALLY TOLD THAT MY CAR WAS NOT IMPACTED BY THIS RECALL AND ACURA WOULD NOT HONOR THE SAFETY DEFECT THAT POTENTIAL AFFECTED 1,099,796 UNITS ACCORDING TO THE RECALL SUMMARY THAT IS DISPLAYED ON ALL THREE WEBSITES PREVIOUSLY MENTIONED. WHEN I REQUESTED TO SPEAK WITH A ZONE MANGER OR SOMEONE THAT WOULD LOOK INTO MY INQUIRY, I WAS PUT ON HOLD FOR 20 MINUTES, ONLY TO SPEAK WITH A CUSTOMER SERVICE AGENT BY THE NAME OF JULIAN. JULIAN REITERATED THAT MY ISSUE WAS NOT APPLICABLE TO THE RECALL AND SUGGESTED THAT I TAKE THE VEHICLE TO AN ACURA DEALERSHIP AT MY OWN EXPENSE. I INFORMED JULIAN THAT I WAS NOT PLEASED WITH HIS DECISION TO DISMISS MY INQUIRY AND I REQUESTED HIS CONTACT INFORMATION TO FILE A FORMAL COMPLAINT, WHICH HE REFUSED TO GIVE ME. I AM REACHING OUT TODAY BECAUSE MY VEHICLE HAS BEEN AFFECTED BY NHTSA RECALL NUMBER: 04V-176 AND I HAVE NOT RECEIVED THE CUSTOMER SERVICE THAT ANYONE WOULD FIND ACCEPTABLE IN RESOLVING THIS ISSUE. I WOULD LIKE FOR MY VEHICLE TO BE REPAIRED BY ACURA AT NO EXPENSE TO ME AND FOR SOMEONE AT ACURA TO FOLLOW UP WITH ME BY THE END OF THIS WEEK WITH A RESOLUTION TO THIS MATTER.

TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT WHILE TURNING THE VEHICLE ON, THE VSA WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED; HOWEVER, THE VSA WARNING INDICATOR REMAINED ILLUMINATED FOLLOWED BY THE ILLUMINATION OF THE ABS WARNING INDICATOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VSA MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,220.

MY DASH IS CRACKING AT AN ACCELERATED RATE. FIRST AT THE PASSENGER AIRBAG, THEN STARTED SINKING DEEPER THAT MAKES AN OBVIOUS RECTANGLE ON MY DASH. MY CONCERN IS IF THE DASH IS DRY ENOUGH TO SPLIT ALONG THE AIRBAG SEAMS, THEN WHAT WOULD PREVENT SHARDS OF DASH FLYING OFF IF THE AIRBAG DEPLOYS? THIS SHOULD GET SOME SERIOUS SAFETY CONSIDERATIONS.

AIRBAG INDICATOR LIGHT ON INSTRUMENT PANEL ILLUMINATES PERIODICALLY. DASHBOARD HAS DEVELOPED TWO SIGNIFICANT CRACKS DIRECTLY OVER THE FRONT PASSENGER AIRBAG. I AM CONCERNED THAT THE COMBINATION OF THE AIRBAG INDICATOR LIGHT AND DASHBOARD CRACKS INDICATE A SAFETY ISSUE. IF THE AIRBAG WERE TO DEPLOY, IT MAY NOT DO SO APPROPRIATELY. THE CRACKS COULD CAUSE IT TO DEPLOY IN WRONG DIRECTION, RENDERING IT INEFFECTIVE OR DANGEROUS. ALSO, PIECES OF DASHBOARD COULD BREAK OFF IN EVENT OF AIRBAG DEPLOYMENT AND RESULT IN PROJECTILES THAT COULD INJURE OCCUPANTS.

I PURCHASED MY 2004 ACURA TL 3.2L IN AUGUST 2009. WHEN I PURCHASED THE VEHICLE IT HAD NO MARKS ON THE DASH. ABOUT A YEAR AFTER PURCHASE I STARTED TO NOTICE A CRACK ON THE DRIVERS SIDE ABOUT TWO INCHES LONG. I THOUGHT I MIGHT'VE SCRATCHED IT WITH MY RING. AS TIME PAST, THAT SMALL CRACK BECAME VIRAL. STRETCHES ALL OVER MY DASH. THE SCARIEST PART IS THAT THE CRACK IS RUNNING A PERFECT RECTANGLE AND SHOWS A SMALL INDENT WHERE THE PASSENGER SIDE AIR BAG IS. NOW MY AIRBAG LIGHT GOES ON AND STAYS ON OCCASIONALLY. I LOVE MY CAR AND REALLY HATE TO LOOK AT MY CRACKS ON MY DASH THAT SOMEWHAT RESEMBLES A SPIDERWEB. I DO NOT FEEL SAFE HAVING A PASSENGER BC WHO KNOW WHEN THAT MAY BURST (IF POSSIBLE). I FEEL ACURA SHOULD RECALL THESE CARS BC WE PAID FOR A DURABLE, SAFE, AND LUXURY CAR. THIS APPEARS TO BE A COMMON ERROR WITH THIS MAKE, YEAR AND MODEL. MY CAR STILL RUNS BEAUTIFULLY AND HATE TO SEE HER GO DOWN LIKE THIS.

I HAVE ACURA TL 2004 WELL MAINTAINED SERVICE ON TIME . ONE DAY IT'S RAINING AND I DRIVE AROUND 10 MPH AND AFTER SOME TIME MY STEERING WAS FROZE I CAN'T MOVE I ABOUT TO GET CRASHED THEN I THINK IT MIGHT BE DUE TO STEERING FLUID I CHECK ITS ALMOST GOOD THEN I DRIVE NEXT FEW DAYS AND PROBLEM GONE BUT AGAIN WHEN IT'S RAINING IT DID SAME THING.IM SCARED TO DRIVE THAT CAR IN RAINING . IT'S ONLY BAD IN RAINING I DON'T KNOW WHY. IT ALSO HAS SOMETIME AIRBAG WARNING ON IN RAIN .

THERE WAS NO ACCIDENT. THE DASHBOARD ON MY 2004 TL BEGAN TO CRACK. I'VE HAD THE CAR SINCE 2008 WITHOUT ANY PROBLEMS UNTIL NOW. THE DASH IS CRACKED IN TWO PLACES, ONE FROM THE FRONT ALL THE WAY TO THE EDGE OF THE COVER OF THE INSTRUMENT PANEL. THE OTHER CRACK COMES FROM THE FRONT UP TO THE MIDDLE SPEAKER. NO FURTHER SPREAD SO FAR BUT AM CONCERNED THAT CRACKING WILL CONTINUE AND SPREAD AFTER SEEING SO MANY COMPLAINTS. THE LOCAL DEALERSHIP SAID THAT REPLACEMENT WOULD BE EXPENSIVE, AROUND $2000. THEY SUGGESTED THAT I CALL ACURA CUSTOMER SERVICE AND SEE IF THEY WOULD DO ANYTHING. THAT IS MY NEXT STEP.