NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
48 reportsClear category filterMileage unknown · Apr 8, 2026
Electrical System
Stopped for a red light at a busy intersection with the auto start/stop feature turned on. After releasing the brake pedal to begin driving after the light turned green, the vehicle attempted to start the engine, but struggled and in doing so, the vehicle stalled out. After two or three attempts of placing the foot onto the br…
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Stopped for a red light at a busy intersection with the auto start/stop feature turned on. After releasing the brake pedal to begin driving after the light turned green, the vehicle attempted to start the engine, but struggled and in doing so, the vehicle stalled out. After two or three attempts of placing the foot onto the brake and pressing the start ignition button, the vehicle finally started and we were able to drive away.
NHTSA ODI #11729911
Mileage unknown · Apr 4, 2026
Electrical SystemEngineUnknown Or Other
Incident 1 (Loss of Propulsion in Traffic) - 12/16/25 The vehicle failed to restart immediately after the auto start-stop system attempted to re-engage the engine. Upon attempting to accelerate, the engine did not restart, resulting in a complete loss of propulsion while in active traffic. The vehicle became temporarily inoperab…
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Incident 1 (Loss of Propulsion in Traffic) - 12/16/25 The vehicle failed to restart immediately after the auto start-stop system attempted to re-engage the engine. Upon attempting to accelerate, the engine did not restart, resulting in a complete loss of propulsion while in active traffic. The vehicle became temporarily inoperable and unresponsive, creating a hazardous condition with elevated risk of rear-end collision and inability to safely clear traffic or intersections. Incident 2 (Failure to Start – Reliability Concern) - 4/1/26 On a separate occasion, the vehicle failed to start entirely upon initial startup (first use of the day). The engine did not turn over as expected, rendering the vehicle inoperable. This incident raises significant concerns about system reliability and dependability, particularly given its occurrence independent of the auto start-stop event. Safety Concern: The first incident demonstrates a critical safety defect involving unexpected loss of propulsion in live traffic conditions. The second incident, while occurring at startup, indicates a broader pattern of failure affecting the vehicle’s ability to reliably start and operate. Together, these incidents suggest a potential defect in the starting/ignition or auto start-stop system that may compromise safe vehicle operation and increase the risk of crash or stranding.
NHTSA ODI #11729170
Mileage unknown · Mar 29, 2026
Electrical SystemEngine
Hello… this has happened at least four times.. the car goes to stand by/idle mode when the auto shut off is engaged. I was at a light and car went to idle and when it goes to green. Car just goes to idle mode. I had to put hazards on and restart car. People honking while I’m trying to restart car from this state. It’s l…
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Hello… this has happened at least four times.. the car goes to stand by/idle mode when the auto shut off is engaged. I was at a light and car went to idle and when it goes to green. Car just goes to idle mode. I had to put hazards on and restart car. People honking while I’m trying to restart car from this state. It’s like the car does not return on after the gas is engaged.
NHTSA ODI #11727802
24,000 miles · Mar 25, 2026
Electrical SystemEngineFuel System, Gasoline
The contact owns a 2025 Acura MDX. The contact stated that while driving approximately 30 MPH, the vehicle bucked for approximately 3-seconds before the vehicle stalled. The hazards were activated, the vehicle was turned off, and the contact waited before restarting the vehicle. While restarting the vehicle, several warning ligh…
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The contact owns a 2025 Acura MDX. The contact stated that while driving approximately 30 MPH, the vehicle bucked for approximately 3-seconds before the vehicle stalled. The hazards were activated, the vehicle was turned off, and the contact waited before restarting the vehicle. While restarting the vehicle, several warning lights quickly flashed, and the vehicle failed to exceed 4 MPH while driving to the nearest parking lot. The vehicle was towed to the dealer, but was not diagnosed. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 25V031000 (Fuel System, Gasoline, Electrical System); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000. The VIN was not available.
NHTSA ODI #11726899
Mileage unknown · Mar 17, 2026
Electrical SystemEngineFuel/propulsion System
Car stalls at idle. Auto Idle does not allow engine to restart from stop. Creating dangerous situations when on highway traffic, traveling around town and more. 2025 MDX, 21,000 Miles Nov 2025 at 14,500 miles reported issue after experiencing intermittently for a few months. Filters replaced, software updated Dec 2025 issue …
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Car stalls at idle. Auto Idle does not allow engine to restart from stop. Creating dangerous situations when on highway traffic, traveling around town and more. 2025 MDX, 21,000 Miles Nov 2025 at 14,500 miles reported issue after experiencing intermittently for a few months. Filters replaced, software updated Dec 2025 issue still occurring battery replaced March 2026 issue still occurring starter being replaced Technician at dealership did not seem confident that replacing the starter will remedy this issue.
NHTSA ODI #11724995
Mileage unknown · Mar 7, 2026
Electrical SystemEngine
There are times when my car comes to a stop shuts off ( auto off) then will not turn back on. This has happened numerous times. The dealers states that this a battery problem
NHTSA ODI #11722643
Mileage unknown · Mar 6, 2026
Electrical SystemEngine
On several occasions, when the vehicle has been driving and comes to a stop in traffic. the auto start stop kills the engine when the brake is fully depressed. When we take our foot off the brake the engine will not start and a notification is shown on the dash. to start the engine push brake and ignition button. When we foll…
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On several occasions, when the vehicle has been driving and comes to a stop in traffic. the auto start stop kills the engine when the brake is fully depressed. When we take our foot off the brake the engine will not start and a notification is shown on the dash. to start the engine push brake and ignition button. When we follow those directions the it does not start the engine. It usually requires us to release brake several times and continue to push start button. This issue has almost caused two accidents because we are stuck and the traffic behind does not see brake lights, because we have to release the brake. This occurred on the interstate in heavy traffic, and was almost struck from behind by a vehicle traveling at interstate speed, because all vehicles went around us and the upcoming vehicle did to see brake lights.
NHTSA ODI #11722443
Mileage unknown · Feb 4, 2026
Electrical SystemEngine
Auto Idle Stop/Auto Start-Stop Issue- On multiple occasions, occurring randomly, the vehicle will not start at stoplights after auto-idle stop is engaged. Sometimes this happens after the vehicle has been running for over an hour. Currently, the vehicle must be completely powered down and then restarted to revive engine.
NHTSA ODI #11715662
Mileage unknown · Jan 3, 2026
Electrical System
Autostart (stop/start) stopped engine but failed to restart car. Had to shut down computer and restart computer and then car started. Cars were coming around blind corner serving to avoid us. Has since happened multiple times just starting up vehicle (not involving autostart). Taken to Acura dealership 3 times to fix, but they…
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Autostart (stop/start) stopped engine but failed to restart car. Had to shut down computer and restart computer and then car started. Cars were coming around blind corner serving to avoid us. Has since happened multiple times just starting up vehicle (not involving autostart). Taken to Acura dealership 3 times to fix, but they have been unable to resolve issue.
NHTSA ODI #11708571
Mileage unknown · Dec 18, 2025
Electrical SystemEngineUnknown Or Other
I was at a red light. My auto idle kicked in. I went to turn it off and Either simultaneously or right before I hit the idle off button my car stalled. It took several attempts to turn back on and a bunch of codes threw. I almost got rear ended. This is a known problem. Ive contacted acura / honda via email as well.
NHTSA ODI #11705846
Official recalls
3May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Jun 12, 2025
Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices, and Associated Equipment" and 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: A brake pedal that shifts out of position can prevent the driver from applying the brakes as intended, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the brake pedal assembly as necessary, free of charge. Owner notification letters were mailed July 29, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are FLX and XLY.
Jan 23, 2025
Honda (American Honda Motor Co.) is recalling certain 2025 Acura MDX vehicles. The touchscreen in the center console may go blank, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will replace the center information display unit, free of charge. Owner notification letters were mailed March 3, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is RKZ.
Additional source detail variants (2)
Equipment:electrical:infotainment:video (touch)screen/monitor/unit
Honda (American Honda Motor Co.) is recalling certain 2025 Acura MDX vehicles. The touchscreen in the center console may go blank, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will replace the center information display unit, free of charge. Owner notification letters were mailed March 3, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is RKZ.
Back Over Prevention:software
Honda (American Honda Motor Co.) is recalling certain 2025 Acura MDX vehicles. The touchscreen in the center console may go blank, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will replace the center information display unit, free of charge. Owner notification letters were mailed March 3, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is RKZ.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
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