2015 Acura Mdx

KEYLESS ENTRY COMMUNICATION ISSUE ON 2015 ACURA MDX FOR REFERENCE, KEY FOB LOCATED IN PURSE. PURSE DRAPED OVER RIGHT SHOULDER AND RESTING AGAINST THE CAR DOOR, KEY FOB NOT SITTING NEXT TO A CELL PHONE. KEYLESS ENTRY WILL NOT UNLOCK WHEN HANDLE PULLED OR LOCK WHEN BUTTON ON DOOR HANDLED PUSHED WITH INDEX FINGER. TO SOLVE, KEY FOB MUST BE PULLED OUT OF MY PURSE AND LOCK/UNLOCK BUTTON PRESSED. MY PURSE MUST BE PLACED AGAINST THE TAILGATE DOOR LOCKING MECHANISM FOR THE SENSOR TO ACKNOWLEDGE THE SIGNAL AND UNLOCK. MY KEY IS IN EXACTLY THE SAME LOCATION IT WAS THE THREE YEARS I OWNED MY 2013 AUDI Q5. NO PROBLEMS WITH KEYLESS ENTRY. THIS IS A SAFETY ISSUE IF I NEED TO GET INTO MY CAR QUICKLY (E.G. DUE TO BEING FOLLOWED, FEELING UNSAFE IN A PARTICULAR LOCATION, NIGHTTIME IN A DARK PARKING LOT, PUTTING KIDS AND GROCERIES IN THE CAR, ETC.). I HAVE PUT ITEMS DOWN ON GROUND OR IN CART, UNZIP PURSE AND GET KEY FOB OUT. DEALER REFUSING TO FIX PROBLEM BECAUSE THEY CANNOT REPLICATE. REFERENCE NHTSA ID NUMBER: 10945870; 10759256; 10725514

OUR 2015 ACURA MDX HAS BEEN AT THE DEALERSHIP 8 TIMES. OUR VEHICLE HAS BEEN OUT OF SERVICE FOR APPROXIMATELY 64 DAYS TOTAL. IT HAS BEEN AT THE DEALER FOR ELECTRICAL GLITCHES STARTING WITH SEATS, STEERING WHEEL, GPS AND FOR RAUTOMATIC BRAKING ISSUES. STEERING WHEEL AND POWER SEATS REPEATEDLY NOT SETTING TO APPROPRIATE KEY FOB SETTINGS. CAR HAS BEEN TO DEALER FOR THIS ISSUE 4 TIMES. DEALER UNABLE TO REPRODUCE ISSUE OR SHOW "TROUBLE CODES" UNTIL 4TH TIME IN SHOP. THE NEXT GLITCH MOVED INTO THE GPS SYSTEM AND CONTROLS ON GPS SCREEN. THE SCREEN REMAINED BRIGHT AT NIGHT. THE CONTROLS DISAPPEARED FROM SCREEN. THIS WAS VIDEO RECORDED. THE DEALER STATED THIS MUST HAVE BEEN A GLITCH. THE DEALER STATED UNABLE TO REPRODUCE THE GLITCH. THE DEALER STATED NO "TROUBLE CODE" DETECTED ALTHOUGH IT WAS CLEARLY VIDEO RECORDED WITH DATE. THE VEHICLE LOCKED THE BRAKES UP WHILE IN OPERATION WITH NO VEHICLE IN FRONT. THE OPERATOR WAS NEARLY IN A REAR END COLLISION HAD THE DRIVER BEHIND NOT BEEN FOLLOWING AT A SAFE DISTANCE. ON THE NEXT OCCASION, WHILE AT A RED LIGHT STOPPED, THE "BRAKE" WARNING CAME ON. THIS WARNING IS DESIGNED TO COME ON WHEN IN MOTION. OPERATOR WAS CONCERNED IF THE VEHICLE HAD BEEN IN MOTION AGAIN IT COULD HAVE CAUSED THE VEHICLE TO BRAKE SUDDENLY. THESE INCIDENCES COULD HAVE CAUSED SERIOUS INJURY OR DEATH. THE DEALERSHIP SIMPLY STATED THEY COULD NOT REPRODUCE THE EVENT AND STATED THE VEHICLE WAS OPERATING AS DESIGNED. OWNER SENT RECALL ARTICLES AS IT RELATED TO BRAKING ISSUE BUT WAS INFORMED VEHICLE DID NOT FALL UNDER RECALL. OWNER IS SIMPLY ILLUSTRATING WITH DETAILED NOTES AND VIDEOS THAT THE VEHICLE HAS ELECTRONIC ISSUES THAT VARY AND ULTIMATELY HAVE TURNED INTO SAFETY CONCERNS. OWNER WANTED "SAFETY CONCERN" TO BE DOCUMENTED IN WORK ORDER BUT DEALER DID NOT DOCUMENT THIS AS SUCH. REQUESTED DEALER PUT US IN A SAFE CAR OF EQUAL VALUE. THEY REFUSED.

OUR MDX HAS HAD NUMEROUS INFOTAINMENT ISSUES. THE TAILGATE WILL OPEN WITHOUT BEING PRESENT ON SEVERAL OCCASIONS. DOORS WILL NOT UNLOCK ON OCCASION ON DRIVERS SIDE WITH KEY FOB. WIPERS WILL COME ON WITHOUT ANY MOISTURE ON VARIOUS TIMES. BRAKE WARNING LIGHT WILL COME ON WHILE DRIVING WITHOUT ANY TRAFFIC IN FRONT OF THE VEHICLE. REAR BRAKES WILL HANG UP AND THEN RELEASE WHILE MOVING SLOWLY. *TR

TL* THE CONTACT OWNS A 2015 ACURA MDX EQUIPPED WITH CONTINENTAL CROSSCONTACT LX SPORT TIRES, SIZE: 245/55/R919 103H (NA). THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE PREMATURELY DETERIORATED WITH HOLES AND GOUGES ON BOTH SIDES OF THE OUTER TREAD. IN ADDITION, THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND THE FRONT PASSENGER SIDE TIRE WAS REPLACED WITH A SPARE TIRE. THE TIRE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO A TIRE REPAIR SHOP WHO VISUALLY INSPECTED THE TIRES. THE TIRE SHOP PROVIDED NO WRITTEN INSPECTION AND DIAGNOSIS REGARDING THE CONDITION OF THE FRONT PASSENGER SIDE TIRE AS WELL AS THE OTHER THREE TIRES. THE CONTACT WAS INFORMED BY THE TIRE REPAIR SHOP TO CALL THE TIRE MANUFACTURER. THE TIRE MANUFACTURER PROVIDED NO ASSISTANCE. THE TIRE WAS TAKEN TO AN INDEPENDENT TIRE REPAIR SHOP WHO REMOVED THE TIRE FROM THE RIM. UPON FURTHER INSPECTION OF THE FRONT PASSENGER SIDE TIRE, IT WAS NOTICED THAT THE INNER TIRE WAS SHREDDED ALL THE WAY AROUND WITH A BLACK POWDERY SUBSTANCE ON THE INNER AND OUTER PART OF THE TIRE. THE CONTACT REPLACED ALL FOUR TIRES. THE TIRE AND VEHICLE FAILURE MILEAGE, DOT NUMBER, AND VIN WERE NOT AVAILABLE.

WHILE DRIVING ON THE HIGHWAY (MORNING TRAFFIC MOVING AT SPEED LIMIT - 65-70 MPH) I SMELLED SMOKE. IMMEDIATELY FOLLOWING THIS THERE WAS A THUD AND THEN THE CHECK ENGINE, LDW AND OTHER LIGHTS ILLUMINATED ON THE DASH, ALONG WITH AUDIBLE ALARM SOUND. SMOKE WAS NOW VISIBLE, COMING FROM THE ENGINE (UNDER THE HOOD). I WAS ABLE TO MOVE FROM THE MIDDLE LANE TO THE RIGHT LANE/EXIT LANE AS I KNEW I NEEDED TO PULL OVER IMMEDIATELY. SINCE I WAS IN AN EXIT LANE THERE WAS NO REAL SHOULDER AND I STARTED DOWN THE EXIT RAMP. THE SMOKE WAS VERY STRONG AT THIS POINT. I WENT TO DEPRESS THE BRAKES TO SLOW DOWN ON THE EXIT RAMP AND TRY TO PULL THE CAR OVER BUT I HAD NO BRAKES. THE BRAKE PEDAL WENT RIGHT TO THE FLOOR. I HAD LIMITED STEERING CONTROL AND WAS DRIVING ERRATICALLY TRYING TO KEEP CONTROL OF THE CAR WHILE ON THE EXIT RAMP. I TRIED TO PUT THE TRANSMISSION IN PARK - NO EFFECT TO SLOW THE CAR. I TRIED TO POWER THE CAR OFF - DID NOT WORK. I HAD TO DEPRESS THE EMERGENCY BRAKE TO STOP THE CAR. IT TOOK OVER 100 FEET TO STOP THE CAR (LUCKILY NO OTHER CARS ON THE EXIT RAMP) AT WHICH POINT I COULD PULL OVER ON THE SIDE OF THE ROAD. AT THIS POINT THERE WAS SMOKE BILLOWING OUT OF THE ENGINE AREA, SMOKE COMING IN TO THE CAR. I CALLED 911 AND THEY RESPONDED IN ABOUT 5 MINUTES. AFTER I GOT A SAFE DISTANCE FROM THE CAR I COULD SEE FLAMES COMING FROM THE BOTTOM OF THE ENGINE. FROM THERE I COULD SEE THE FIRE START TO GROW IN THE ENGINE COMPARTMENT AND ONCE THE FIRE DEPT ARRIVED IT WAS ENGULFED IN FLAMES. THE CAR HAS BEEN DEEMED A TOTAL LOSS BY MY INSURANCE COMPANY. THIS IS A VERY CONCERNING SITUATION AS THE CAR HAD A MAJOR, CATASTROPHIC FAILURE WITH ESSENTIALLY NO WARNING, INCLUDING COMPLETE LOSS OF BRAKING AND SIGNIFICANT LOSS OF STEERING, FOLLOWED BY A FIRE. THE CAR HAD LESS THAN 12K MILES AND WAS ABOUT ONE YEAR OLD. NO ISSUES OR SERVICE OTHER THAN STANDARD MAINTENANCE.

TL* THE CONTACT OWNS A 2015 ACURA MDX. WHILE DRIVING 50 MPH, ALL THE WARNING INDICATORS ON THE INSTRUMENT CLUSTER ILLUMINATED AND THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

TL* THE CONTACT OWNS A 2015 ACURA MDX. AFTER PARKING ON AN INCLINE, THE VEHICLE STARTED TO ROLL FORWARD AND CRASHED INTO A GARAGE WALL. THE CONTACT SUSTAINED TWO FRACTURED RIBS AND CONTUSIONS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,000. UPDATED 09/20/16 *BF UPDATED 09/26/16.8JB

TL* THE CONTACT OWNED A 2015 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THE AIR BAGS DID NOT DEPLOY AND THE HEADREST DETACHED FROM THE SEAT. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THERE WERE THREE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM NECK AND BACK INJURIES. THE PASSENGER WAS PREGNANT AND THE EXTENT OF HER INJURIES WERE UNKNOWN. THE REAR PASSENGER INJURED HIS SHOULDER, BACK, AND NECK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. THE VIN WAS NOT PROVIDED.