2007 Acura Mdx

TL* THE CONTACT OWNS A 2007 ACURA MDX. THE CONTACT STATED THAT WHEN ADJUSTING THE POWER SEAT ON THE DRIVER SIDE, THE AIR BAG WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE DEALER DIAGNOSED THAT THE VEHICLE WOULD NEED A WIRING HARNESS REPLACEMENT. THE MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 90,000. UPDATED 11/04/11 *BF

OPEN TAILGATE CREATES ELECTRICAL DRAIN THAT KILLS THE BATTERY IN A FEW HOURS WITH NO LIGHTS TURNED ON OR ANY OTHER OBVIOUS SIGNS OF BATTERY DRAINAGE INDICATION. THE ISSUE SEEMS TO APPLY ONLY TO VEHICLES EQUIPPED WITH POWER TAILGATE. MULTIPLE COMPLAINTS FOUND ON THE INTERNET REPORTED BY OTHER VEHICLE OWNERS. THIS IS A MAJOR SAFETY ISSUE SINCE PEOPLE MAY NOT BE ABLE TO START ENGINE ON THEIR VEHICLE JUST AFTER HAVING TAILGATE OPEN FOR A RELATIVELY SHORT TIME. ACURA CUSTOMER RELATIONS DEPARTMENT WAS CONTACTED OVER THE PHONE BUT REFUSED TO ADMIT THE FACT OF ELECTRICAL DESIGN OR A COMPONENT ISSUE AND SUGGESTED ME TO HAVE THE VEHICLE DIAGNOSTIC DONE AT MY OWN EXPENSE IN THE NEAREST DEALERSHIP. *KB

WHILE WAS DRIVING THE CAR, IT SHUT DOWN COMPLETELY - .NO LIGHTS, NO MOTOR, ..COMPLETELY DEAD IN THE MIDDLE OF THE FREEWAY. I WAS SIMPLY DRIVING AND HAD NOT TOUCHED ANY BUTTONS OR DIALS. I WAS (LUCKILY) ABLE TO DRIFT TO THE BREAKDOWN LANE. APPROXIMATELY 45 MINUTES LATER, THE INSIDE LIGHTS TURNED ON AND I WAS ABLE TO CONTINUE DRIVING. THIS MORNING, WHEN I TOOK THE CAR INTO THE DEALER FOR SERVICE, I WAS TOLD THAT ANOTHER CUSTOMER HAD THE SAME PROBLEM, RECURRING EVERY THREE WEEKS OR SO. AT OTHER TIMES, WHEN THE CAR WAS STATIONARY, THE CAR WOULD ALSO FREEZE ON ME, AND AGAIN, AFTER WAITING APPROX. 45 MINUTES, IT STARTED UP. THIS WAS, FOR ME, THE FIRST TIME IT HAPPENED WHILE I WAS DRIVING. MILEAGE ENTERED ABOVE IS APPROXIMATE.

TL* THE CONTACT OWNS A 2007 ACURA MDX. THE CONTACT STATED THAT THE BRAKE LIGHT WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE BRAKE LIGHT RELAY. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 57,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 56,800.

ENGINE SHUT OFF WHILE DRIVING APPROX. 35 MPH, RESULTING IN TOTAL LOSS OF POWER STEERING AND BRAKES AND ELECTRICAL SYSTEMS.. PULLED OVER AND BROUGHT CAR TO A STOP. WAS IN THE PROCESS OF GETTING OUT TO CHECK ENGINE WHEN INTERIOR LIGHTS CAME ON, RESTARTED ENGINE AND COMMENCED TO DRIVE APPROX. A MILE WHEN IT ALL REPEATED. GOT CAR HOME AND CALLED FOR TOW TRUCK TO TAKE CAR TO ACURA DEALERSHIP WHERE I HAD PURCHASED 1 MONTH PREVIOUSLY. *TR

TL* THE CONTACT OWNS A 2007 ACURA MDX. THE CONTACT SMELLED OIL BURNING IN THE VEHICLE. UPON INSPECTING THE VEHICLE, HE NOTICED THAT THE VEHICLE WAS LEAKING OIL FROM THE PC VALVE ONTO THE EXHAUST PIPE. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE COULD BE REPAIRED AT HIS EXPENSE. THE MANUFACTURER CONFIRMED THE DEALERS STATEMENT AND TOLD THE CONTACT THAT THE WARRANTY WAS VOID SINCE HE TAMPERED WITH THE VEHICLE AND REMOVED PARTS FROM IT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 47,000.

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) 2007 ACURA MDX 34,000 PREDOMINANTLY HIGHWAY MILES FRIDAY EVENING, AS I WAS PULLING OUT OF A CAR WASH, I HEARD A CLUNK, THE INSTRUMENT PANEL LIT UP WITH A "CHECK CHARGING SYSTEM ALARM" AND I HAD NO POWER STEERING. I IMMEDIATELY STOPPED AND FOUND A BELT PULLEY (LATER IDENTIFIED BY ACURA AS A "CRANK PULLEY) LAYING IN THE ROAD JUST BEHIND THE CAR. I OPENED THE HOOD AND THE SERPENTINE BELT WAS NOT TURNING, EXPLAINING THE LOSS OF POWER STEERING. UPON INVESTIGATION, THE DEALERSHIP EXPLAINED THAT THE OUTER RIM OF THE PULLEY IS COMPRESSION FIT ONTO THE HUB AND THAT THE PULLEY CAME APART AT THIS COMPRESSION FIT. THE HUB REMAINED CONNECTED TO THE CRANK, BUT WITHOUT THE HUB THERE IS NO TENSION PROVIDED TO THE SERPENTINE BELT AND, HENCE NO POWER STEERING (OR ALTERNATOR OR A/C FOR THAT MATTER). THE LOCAL ACURA DEALERSHIP PROVIDED A SIMPLE REPAIR REPLACING THE PULLEY, BUT COULD NOT EXPLAIN WHY IT FAILED. I CONTACTED ACURA'S REGIONAL CASE MANAGER [XXX] AND ASKED FOR A CASE NUMBER [XXX] )TO RECEIVE FEEDBACK FROM AN ANALYSIS OF THE FAILED PART. WHY DID IT FAIL (ROOT CAUSE) AND WHAT SHOULD BE DONE TO PREVENT FUTURE OCCURRENCES? [XXX] REPLIED "THAT IS NOT GOING TO HAPPEN", "I'M CLOSING OUT THIS CASE". I AM VERY CONCERNED ABOUT THE ROOT CAUSE OF THIS FAILURE. HAD MY WIFE OR DAUGHTER OR OTHER WEAKER PERSON BEEN DRIVING IN A MORE CRITICAL SITUATION, LOSING THE POWER STEERING WHILE MOVING COULD HAVE BEEN A TRAGIC EVENT. THE CAR CARRIER DRIVER TOLD ME THAT HE PICKED UP AN MDX WITH A MISSING BELT PULLEY JUST LAST WEEK. I UNDERSTAND THAT HE IS NOT THE AUTHORITATIVE SOURCE, BUT ITS IS ENOUGH TO INCREASE MY LEVEL OF CONCERN. *TR