2019 Acura Ilx

To Whom It May Concern: I am writing to express my serious concerns regarding the safety recall (NHTSA Recall No. 21V-215) for the fuel pump on my 2019 Acura ILX, VIN [XXX] . While I appreciate that American Honda has issued this recall, I am deeply troubled by the lack of available replacement parts and the company's decision to prioritize repairs only for vehicles currently experiencing symptoms. This approach fails to adequately address the safety risks for all affected vehicles and owners. The recall notice clearly states that the defective fuel pump impeller can deform over time, potentially causing the engine to stall while driving and increasing the risk of a crash. By delaying repairs for vehicles not yet exhibiting symptoms, American Honda is placing owners like myself at unnecessary risk of experiencing a dangerous malfunction while operating our vehicles. I have contacted several Acura dealerships, all of which have confirmed they have limited or no parts available to complete this critical safety repair. This situation is unacceptable given the serious nature of the defect and the potential consequences of a fuel pump failure. I urge American Honda to take immediate action to: 1.Accelerate production and distribution of replacement fuel pump modules to all authorized Acura dealers. 2.Offer loaner vehicles or alternative transportation to all affected owners until repairs can be completed. 3.Provide a firm timeline for when all affected vehicles will be able to receive the recall repair. 4.Consider expanding reimbursement eligibility to cover preventative repairs owners may pursue given the delays. American Honda has a responsibility to promptly remedy this safety defect for all affected vehicles, not just those currently exhibiting symptoms. Failure to do so in a timely manner may expose the company to increased liability and potential legal action. CC: American Honda Motor Co., Inc. & Florida States Attorneys Office INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552

The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the vehicle failed to accelerate as needed. The check engine warning light illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 45,000. Parts distribution disconnect.

The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal grinding sound with an unknown warning light illuminated. The vehicle was taken to a dealer where it was not diagnosed; however, the vehicle was test driven and the contact was informed that the vehicle was in good driving condition. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000. Parts distribution disconnect.

The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle failed to immediately start intermittently. The contact stated that several attempts were needed to start the vehicle. The contact stated that while driving at speeds of 65 MPH and above, the vehicle hesitated while accelerating. There were no warning lights illuminated. The dealer was contacted and stated that the recall remedy might be available next fall. The manufacturer was not made aware of the issue. The failure mileage was 25,000. Parts distribution disconnect.

The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while her nephew was driving at approximately 65 MPH, several unknown warning lights flashed on the instrument panel and then the vehicle stalled. The contact stated that her nephew was able to restart the vehicle and drive back to her residence. The contact did not take the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was approximately 26,000. Parts distribution disconnect.

The contact owns a 2019 Acura ILX. The contact stated while driving 20 MPH and depressing the brake pedal, the brake pedal went to the floorboard, but the vehicle failed to respond. There was no warning light illuminated. The contact stated that brake pedal was pumped until the vehicle responded. The vehicle was taken to the dealer on two different occasions; however, the failure could not be duplicated. The contact stated that the failure recurred several times. The vehicle was taken to the dealer, and the failure recurred while the dealer was test-driving the vehicle; however, the cause of the failure could not be determined. The contact stated that the dealer added brake fluid; however, the failure recurred 30 minutes later while driving. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 19,000.